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- San Antonio, TX
Centex Homes Reviews in San Antonio, TX
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What San Antonio Homeowners Have to Say About Centex Homes.
Read all 430 verified reviews from homeowners that built a new home with Centex Homes in the San Antonio area. San Antonio homeowners have rated Centex Homes an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Centex Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Centex Homes in San Antonio Area
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Customer Reviews
Centex Homes - I don’t have any complaints about the process of having the home
- Carly V.
- Verified HomeBuyer
- May 11, 2021
- NEW BRAUNFELS, TX
I don’t have any complaints about the process of having the home built but I do feel like we were treated like a dime a dozen with the closing process and when we listed some issues at closing that needed to be taken care of, they weren’t. We said that dirt needed to be brought in to fill holes in the fence, never happened. We had to buy our own dirt. We listed dead grass and were told they’d come in and replace them, never happened. We’ve had to buy fertilizer and hope that saved some of the dead grass. It’s just sad that the customer service doesn’t really stick once you’ve signed the ...
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 3
Centex Homes - Biggest issue is the walls, crown molding, and base boards aren't
- Cassandra H.
- Verified HomeBuyer
- May 11, 2021
- San Antonio, TX
Biggest issue is the walls, crown molding, and base boards aren't all straight. There's also sloppy finishing work like caulking and paint
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
Everyone was very helpful.
- Anita G.
- Verified HomeBuyer
- April 15, 2021
- NEW BRAUNFELS, TX
I like my weekly updates that was great. I had a few issues when I moved in but everything’s been taken care of. I was very upset that at signing I didn’t get a hold of Big key or take pictures or get a welcome basket...lol I’m not very happy with the neighborhood there’s just way too many cars all over the street it’s ridiculous how you always having to pull to the side so somebody else can pass. I even paid more for my premium lot so I wouldn’t have neighbors in front of me and the neighbors down the street park all their company vehicles all right in front of my home. And most of all I ...
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Centex Homes - Quality of workmanship is not there.
- Jason P.
- Verified HomeBuyer
- April 02, 2021
- SAN ANTONIO, TX
Quality of workmanship is not there. Doesn’t seem like any quality control is in place (I.e. step by step inspections, etc). Lack of communication during closing process and being told less than 24 hours before closing that it wouldn’t be ready for another week or two. Left us having to scramble to make living arrangements since we had already sold our other home two days prior. Once we moved in, there immediately was a leak in the home due to plumber not tightening the master shower drain all the way during construction. This led to holes having to be cut in the kitchen ceiling. They ...
Centex Homes responded:
We are so disappointed to hear that you have unresolved concerns in your new home. We would like to learn more so we can address this situation accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. Thank you for taking the time to leave a review. ^AH ...
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 2
Centex Homes - One you move in you find all the things you wished you’d noticed
- Leslie S.
- Verified HomeBuyer
- March 13, 2021
- NEW BRAUNFELS, TX
One you move in you find all the things you wished you’d noticed before closing. Creaky floors, leaks, corners cut. The lack of pride in the work shows. Getting to closing is easy and they have nice people on the staff.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 3
Any issues of Home owner the Home builder response quickly.
- Patrick T.
- Verified HomeBuyer
- March 03, 2021
- SAN ANTONIO, TX
Yes, absolutely we do, we will recommend to family or friend
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Its good
- Vi V.
- Verified HomeBuyer
- March 03, 2021
- SAN ANTONIO, TX
He was a really nice and helpful :)
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Centex Homes - All of the staff at Elley crossing have been very helpful throughout
- Wilbur S.
- Verified HomeBuyer
- March 03, 2021
- NEW BRAUNFELS, TX
All of the staff at Elley crossing have been very helpful throughout the entire home building process.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Centex Homes - Great company to deal with
- Muhammed T.
- Verified HomeBuyer
- March 03, 2021
- SAN ANTONIO, TX
Great company to deal with
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Area
- Quint C.
- Verified HomeBuyer
- March 03, 2021
- NEW BRAUNFELS, TX
We like the area. Not in city limits
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
Centex Homes - I love my new home.
- Ciera C.
- Verified HomeBuyer
- January 26, 2021
- NEW BRAUNFELS, TX
I love my new home. The builders were very accommodating and knowledgeable.
Total Score 4
Quality 2
Trustworthiness 3
Responsiveness 5
Centex Homes - Had a really flawless experience.
- Alex C.
- Verified HomeBuyer
- January 07, 2021
- SAN ANTONIO, TX
Had a really flawless experience. Every question or concern was addressed in a timely manner. I’d recommend this builder to friends and family.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Easy process
- Christopher G.
- Verified HomeBuyer
- December 10, 2020
- SAN ANTONIO, TX
First time buyer here. The process went very smooth. They answered all the questions and concerns I had on a timely manner.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Our first home experience
- Corey H.
- Verified HomeBuyer
- December 01, 2020
- NEW BRAUNFELS, TX
We thought it was going to be great experience buying our first home. Boy were we wrong. The roof structure had many boards that needed reinforcement as well as a hole in the roof barrier. Initial inspection passed until we had our own inspector come through and point out many issues. Builders urinated in our new bath tubs with no running water. A port-a-toilet was literally outside next to our house. Electrical fixtures were crooked throughout and had to be straightened. Front porch post is not at a right angle/squared to the house. One month in and nails/screws are backing out of the ...
Total Score 3
Quality 1
Trustworthiness 3
Responsiveness 3
Centex Homes - Experience was great, everyone was professional and courteous.
- Raymond R.
- Verified HomeBuyer
- December 01, 2020
- NEW BRAUNFELS, TX
Experience was great, everyone was professional and courteous. Brett was knowledgeable and informed us of everything
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Centex Homes - Make sure you keep an eye on them
- Anonymous
- Verified HomeBuyer
- November 10, 2020
- SAN ANTONIO, TX
Make sure you keep an eye on them
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Centex Homes - Buying a home with Centex was a rocky experience.
- Freyja E.
- Verified HomeBuyer
- November 04, 2020
- NEW BRAUNFELS, TX
Buying a home with Centex was a rocky experience. We had some chaos with the closing date, but the construction supervisor was not ready for the final walk through. After closing there was still deficiencies with our home that had not been corrected. We tried to work with the construction supervisor to get the outstanding deficiencies addressed, but after two weeks we gave up since it was clearly apparent we couldnt trust him to do his job. Additionally, the sod that was used on our lawn was infested with army worm eggs which we didnt find out till two weeks after we moved in. We had to pay ...
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 1
Centex Homes - Excellent customer support from sales consultants and builder
- Wendie C.
- Verified HomeBuyer
- November 03, 2020
- SAN ANTONIO, TX
Excellent customer support from sales consultants and builder field supervisor. They were always there to address my concerns.
Centex Homes responded:
We are so pleased to hear that you had a great experience working with our team! Congratulations on your new home and we wish you all the best. ^AS
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Centex Homes - The sales process was easy, but the construction team not so
- Maximillian S.
- Verified HomeBuyer
- October 22, 2020
- SAN ANTONIO, TX
The sales process was easy, but the construction team not so good. Im still finding things wrong with the house. I've been in the house for 2 months and still don't have some of the original issues fixed. Construction team is unresponsive now.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Not a happy camper
- Easias, M.
- Verified HomeBuyer
- October 22, 2020
- SAN ANTONIO, TX
Windows, garage door, yard, just the overall experience that i went through to buy the house left a sour taste in my mouth and even the realtor would choose the same. I wouldnt do it again
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
My Home Buy
- Maria C.
- Verified HomeBuyer
- September 15, 2020
- SAN ANTONIO, TX
My home buying experience was very good & all of the people I worked with were very helpful, kind, respectful & professional.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Centex Homes - Good service
- David K.
- Verified HomeBuyer
- September 15, 2020
- NEW BRAUNFELS, TX
Good service
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Great Superintendent
- Spenser M.
- Verified HomeBuyer
- September 15, 2020
- SAN ANTONIO, TX
A home builder is only as good as the people they have running the job in the field. The superintendent that built my house was by far the #1 thing that stood out. He is very responsive, treats any situation as a priority, and is easy to communicate with. Were it not for him, my experience would have been less than great
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Centex Homes - I was definitely in a rush to purchase a home and would recommend
- Maria H.
- Verified HomeBuyer
- September 08, 2020
- NEW BRAUNFELS, TX
I was definitely in a rush to purchase a home and would recommend to anyone looking to purchase with centex to check check and check again. That goes for paperwork, construction, and craftsmanship in the home
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 4
Centex Homes - Everything was perfect.
- Otto A.
- Verified HomeBuyer
- September 08, 2020
- San Antonio, TX
Everything was perfect. Just one thing, garage need to be painted. Thank you
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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