Centex Homes Reviews in San Antonio, TX

Agent=Phillip/Builder=Kevin. Together they kept me up-to-date on progress of building of new house over a 10 week inspection. Phillip provided with regular updates with photos. I had a couple of independent inspections before closing. Kevin worked through all with me until complete. They both did an exceptional job.

This is our 2nd home we've purchased with Pulte/Centex. We have also bought a home with another major builder and there is a world of difference. While no home building process is stress free or without its hiccups, I wouldn't hesitate to choose them in the future. They're on top of communication, they're overall transparent and they care. I think this may greatly depend on who your construction manager is, we had an excellent one

I will like to said that. Eric Mario and Abraham are the best I what they do I have a great experience with them I'm very happy

What a wonderful buying experience from start to finish. Sales reps Kristen and Andrew answered all questions and were very helpful. Construction crew managers, Kolby and Edd were on top of everything. They all worked to make the buying process less stressful.

While buying process everyone were so nice, acting like they are your best friends. But after closing, Edward, the guy who does walk through, not even picking up phone now. I regret that I signed paperwork. A/C unit is not capable to keep the house cold. House it self gas a lot of deficiencies, materials used are cheapest and build quality is absolutely terrible. Even brand new Water heater is not working. Centex is a huge disappointment!!!

I was a first time homebuyer that was really nervous about buying in the current market. The Centex team at Cinco lakes was honest and friendly from start to finish. They made me confident in my purchase, and I'm really happy in my new home. They not only ensured I knew what I was buying, but they also gave me a primer on how to properly care for my home. Should I purchase another home in the future, I'd be very pleased if Centex was an option.

The over all purchase was easy and seamless. They stayed in contact the entire time. There were a few issues that were found and micheal the project manager did help me. But the backyard was left a mess with trash from the builders. The grass that was placed in the front yard is patchy because the landscapers brought dead grass. I watered as much as I was supposed to. And paid someone to come flatten it so it would actually grow. There was no effort out in with that grass. Everything else was pretty good. It’s a good home overall.

I wrote Matthew Newkham an email with pictures on 07/24 with no response as of yet. I extremely disappointed with my home and will not recommend Centex to any of my family and friends.

I thought I was getting a great home but was disappointed when I could not install my winsow shades when I discovered the wind header was split in two and filled with foam which cannot support the screws. Builder has been notified and have done nothing to repair the issue.

Not great. From day one during walk through issues were found and pointed out. We had outside inspector come in and did property inspection. ( THIS SERVICE WAS DONE WHILE WE WRE STILL IN CALIORNIA.) Arriving here ln texas , many of the report from the inspection were still not corrected. NOT everyone involved during the process were incompetent. There would be some people in the administrative part and people in support services on repair definitely unqualified. I also feel that the person put in charge and oversee the repair is a very bias individual.

Everyone was super responsive, and made the whole experience as smooth as possible!

Great buying experience. We like the fact that the home came with a dishwasher, oven, and microwave. Overall this is a great home and subdivision.

the interior drainage part of the HVAC unit was never installed. therefore every time the AC would run the water from the AC was collecting in the inside AC closet. sitting water for months caused a major gnat/fly issue and a mold problem. currently still trying to get the builder to assist with this issue since this happened due to a lack of checks and balances.

This home is exactly what I needed as far as the size of the house and the yard. I really enjoy it.

When I first looked at the Centex Cinco Lakes neighborhood I noticed the land scaping was terrible, but I figured it was just the lawn not that important. Wrong. When I did my final walk through the builder Mark told me they'd have the grass in by closing or a couple of days after. It took almost a month of weekly/daily calls with a clay mud yard, white carpet, and two dogs. If I didn't work from home the number of times I'd been misled to think they were coming tomorrow would have cost me my job if I'd had to take off work. On top of that the irrigation system never seemed to stop having leaks. It also started raining and the ground soil was being washed away to the point I had a giant sink hole next to my driveway. After a month grass has finally been put in but now it's lumpy and uneven and collecting mosquitoes in wet spots as the neighbors irrigation flows straight through my yard and the builder is not fixing it because landscaping is not covered under their warranty even though I wouldn't have this issue if they had not waited so long to put in grass and had properly graded the yard. Do not recommend Centex as a builder and the mortgage company was also terrible. They behave as if they are doing you a favor offering you their over priced services and have no customer service or initiative. ... More

From the very begininning everyone was attentive to our needs, always responsive and a pleasure to work with

The foundation and materials used to build the house were builder grade but I hope everything was done at least up to code for anything our inspector couldn’t see. As far as the quality of the work we can see, it is very poor. There is not a single room, door, trim, cabinet, or wall that doesnt have a mistake. I keep dividing areas as well that just weren’t painted like underneath the vent that you can’t see if you’re standing…how clever. Had an electrical issue when I first moved in and it took so long for them to respond I paid and got it fixed myself. Centex and Pulte take advantage of people by the incentives for money put down but the work done to build these homes is average at best. Centex needs to do better. ... More

People ar Centex are very nice. The contractors they hire are junk. Only lived in my house for a month and a half and had the A/C people out 3 different times. There is no quality control. A/C drain lines were run backwards. Also have bad the electrical out once to change breakers because they said they are bad out of the box. Don't believe it but time will tell. Again quality sucks. Now I have a water leak and now will have water damage. Poor, poor ,poor quality. They just want your money.

Our experience with Centex was all positive. We have owned several homes during our lifetime including a custom built house with an excellent small builder, and we were surprised to find a large firm like Centex/Pulte treating us like our small, custom builder. Very responsive customer service after we moved in which to me is the measure of the builder: how they treat you after the deal is done.

The team building our neighborhood, mike in sales and cody in construction are outstanding!!! Unfortunately the product is not great. Barely any grass what was given to us was dead. House was built with. Poor poor poor, materials and is very very noisy due to no insulation in the ceiling. The neighborhood is a disaster, from construction i've had two flat tires in my own yard. Pulte makes centex look bad. But I would use mike and cody for all of my future purchases.

it is okey but I had electrical issues.

I was told by my sales representative that I would be able to afford a house in Davis ranch at the end of January. Of course I knew that could change based off of pre-approval and actual approval. Fast-forward to March I'm told that I can only afford a house in a different community. I was told that I would be able to keep my 4.25 rate that was promised to me but after speaking to my loan consultant she said that that was not communicated to her by sales. Unfortunately but thankfully she was able to get me a 4.75, but the sales consultant shouldn't have promised me that rate nor should he have said that it was "obviously a mistake" and that there would be no concessions since "we've given you so much already". ... More

As a first time home buyer purchasing completely on my own, I had sooooo many questions. Ardit was very helpful, proactive and addressed my questions and concerns the same day. He helped put my mind at ease throughout the process even after closing on the home.

We bought our house and loved the whole process. No pushy sales just great service. Had to place a couple of service calls and received the best customer service I could had ask for. The whole process was very stress free and easy!!!

From the very start, the sales office found exactly the house we were looking for. We thought we couldn’t get a house in the day and age but we did! The process was smooth and transparent. Overall we are in love with our new home.