Century Communities Reviews

Overall ok, recommended. Responsiveness is something that they lack.

Home quality is good but warranty support is not so great. Still some issues are pending though multiple reminders to warranty support.

We had to change multiple things with multiple calls and reminders. For example, there was hole in the plywood on the second floor flooring. someone has marked it but they never fixed before handing home to us. We just realized it and they fixed it now but they had to remove the carpet cut the padding , cut the plywood. No one would be happy to repair their new homes like this. There is tile chipped out due to carpet repair and they are saying that this was because me(when I ask something to fix due to the build problem, very first sentence from them is "this is because of you" ). I had to explain and prove almost all times when I report a problem. ... More

Be patient the process is slow

For the price I paid for the property and building I guess I should have expected the issues that have come up. First time buying a new home and there were many lessons learned about what to ask and how to manage the buying process. Very stressful.

Quality home and great location

We've heard many stories, but I'll share just our own. We signed in May, 2020 but right away, things started to change. The builder decided to make changes that we hadn't signed off on, and it was a struggle to get those things that helped us make the decision to buy. We were caught in the interim stages of "that's what it was, this is how we are changing the homes for the future". A lot were architectural changes that weren't consistent with the model that we based our buying decision on. Throughout the process we felt we had to visit the construction site every other day to maintain the quality control of the build, in the seeming absence of project management. These included a missing pantry, the wrong interior doors installed, a severely sloped and cracked back porch, fan wiring that was missing, wrong hardware installed, gaslines misplaced which resulted in our 2nd oven sitting in our dining room for two weeks after we moved in, missing front and back porch lighting missing an exterior gasline and numerous trim and wiring issues. But the good news is, since we didn't sign the check list and gave an honest and brutal initial review, some fabulous higher ups who wanted to make things right for us and going forward for future buyers, most of those things got corrected. We're now waiting on a replacement to a dinged garage that was pointed out to us on our walk through on 11/18 and a poorly designed gutter drain that many are complaining about that drains into a PVC pipe under the driveway that freezes and will crack and ruin our driveway. All this being said, we really liked the house when we decided to buy it, and now that most things are resolved, we do really like the house and hope Century continues to be accurate in what it shows potential buyers and responsive to people who buy here. ... More

The house itself is great, but I was told I would receive a garage door credit if I put my deposit down that day, to which I did. Later I was told that since I went with an outside lender, I would not receive that credit. That stipulation was never specified prior to me putting my deposit down. I brought it up many times and I was either ignored or just told there was nothing that can be done. As mentioned, the property as far structure is amazing, but the peer to peer communications were absolutely horrid

There are still issues we addressed once we bought our home and they have not been fixed. Additionally, I have had two flat tires, once was in the side wall and couldn't be repaired. There were new tires with less than 1000 miles on them. This was due to screws and nails being left in the road from sloppy construction. When I brought this to the attention of century communities, they told me tough luck. I feel that they could be more professional while building in the neighborhood. Over all, I was initially happy but things are not being addressed and I am out of pocket at this point due to sloppy construction workers not being held accountable. My tire replacement cost me over $300. I had to replace it at with the spare at 6 am in the morning. ... More

Much more care needs to be taken on finishing the house out Air ducts were full of trash walls had a film of dust on them Need to take more time cleaning the home before final walk through

The salesman was very responsive to my questions and if he didn't know himself, he made sure to find out quickly. Unfortunately the builder wasn't as accommodating to our requests especially when our inspector noticed issues. Luckily we had our own inspection because it failed in almost every step of the way. We were able to get the major issues fixed but minor issues weren't taken into account. Also Inspire Home loans process is terrible and not worth the design credit. You need to improve that process/ communication because they made the process extremely difficult, especially when requesting documentation from us. Overall I wouldn't buy another Century home due to the building process but the quality of the home is good. ... More

Our personal experiences with individuals (sales staff, design staff and construction staff) were cordial, professional and as-to-be expected. However, it is obvious the home was built with the lowest-cost materials / methods. The concept of "craftsmanship" is wholly absent.

Good value for the money especially if you are one of the early buyers. Century personnel are good folks and try hard to please. However, I am disappointed with a myriad of fit and finish items that are still outstanding after almost 3 months of occupancy.

The house appears to have been rushed. Finishing is very poor. Already have cracks in the wall within a few months of purchase. Already had a basement leak. It appears to be about the money and sale than a quality house for people unfortunately. It is not just my house, others in the subdivision have ongoing issues. The only good thing about this purchase is the amount of space you get inside the house. However, the space between houses is non existent and the back yards are really small. The internal square footage is the main selling point really. If I was not in such a hurry to move I would have found a better house. ... More

Phillip was awesome and answered all questions. Still not happy with color odf stairs and does not match rest of floors but told nothing can be done. Brad just did not know enough and really did not show that he cared. Overall we like the house and not to many issues. I think the overall cleaning should be clean not just a check the box activity.

builder is not responsive to requests for fixing things (touch-up, cracked, etc..)after moved in. It has been 3 months and there is no response to the requests. Electrical outlet and ceiling vent were not mounted and dangling during move in. Debris and trash were left on the side yards.

I did not move into the house. I sold it instead. However, there are far too many “extras” that need to be purchased. Very little given with the purchase of a new house.

Well to be honest, this is my second brand new house, and I wish I can have some of the things I have in the other one. Some of the materials are cheap, can’t say is bad constructed no issues there. Now for the flooring, cabinet, toilets, faucets (kitchen and bathroom) can be way better for the price we paid, not even included a ceiling fan, everything has to be an upgrade than when they come up a lot in price, the lots are so small that literally I can see my neighbors and talk to them and the way the do our back that is looking to the neighbors, no privacy there at all. Houses are very roomy, but I wish the pantry was bigger than what it is. But over all, is not bad a beautiful home with cheaper materials that in couple of year need to be replaced. ... More

Be more responsible on warranty requests.

Bought the house in February. Since then the backyard does not drain properly. When the neighbor waters their lawn their runoff comes into my yard and stay there for days. Landscapers have tried twice to fix it they have failed. I now have a crack in the foundation all the way to the ground and the bricks are coming off on that corner. The ground water is coming up through the crack and continuing to increase the crack damaging the foundation even more. This is an extremely expensive fix.This house is only about four months old. This is ridiculous to have all these problems on a new house . I am not happy with my purchase. ... More

The quality of workmanship is the worst I have even seen. The bathroom tiles are not flat on the flat surface. The gaps between tiles are not even. The appearance of the tile work is so ugly that we may consider remodeling the bathrooms soon.

Quality is not that good

IT was good experience with Sales people. What ever reported for the open issues, No response as of Now. This is very bad experience.

Too spendsive for what you get a lot of details around the house yards and everything.

Once we bought home, they won’t take care of any issues in the home if you request for fixture. 1 year warranty period is just for a name sake. Worst maintenance team.