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Century Communities Reviews

What Homeowners Have to Say About Century Communities.

Century Communities has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.8 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Century Communities 956 homeowner reviews to learn why they are the right team to build your new home.

Century Communities

has 3.8 out of 5 stars in All Areas

956 Reviews in All Areas

Ratings by Category

Overall 3.8

Quality 3.6

Trustworthiness 3.7

Value 3.8

Responsiveness 3.4

Customer Reviews

Century Communities - The home seems to be made with cheap materials.

  • Anonymous
  • Verified HomeBuyer
  • January 05, 2021
  • Denver, CO

The home seems to be made with cheap materials. Felt like details were rushed and hired laborers who did sub par work.

Century Communities responded:
If you would like a representative to schedule a visit to address any concerns you have please visit our web site. www.centurycommunities.com

Total Score 4


Quality 2

Trustworthiness 3

Value 4

Responsiveness 4

Century Communities - The neighborhood is great.

  • Horacio ..
  • Verified HomeBuyer
  • December 10, 2020
  • Buford, GA

The neighborhood is great. PLEASE HAVE CONSTRUCTION WORKERS CLEAN UP THE STREETS....I HAVE HAD 4 NAILS THIS MONTH IN MY TIRES. So far only complaint.

Century Communities responded:
We'll forward this to the community team. Thank you for sharing.

Total Score 4


Quality 4

Trustworthiness 3

Value 3

Responsiveness 4

Speed of building when trying to get back on track after COVID shutdown

  • Dennis ..
  • Verified HomeBuyer
  • December 02, 2020
  • Olympia, WA

Overall we are happy with our house though there are a few issues we wish had gone differently. We assume COVID changed a few things about the response to issues that we raised but eventually these have been worked out more or less to our satisfaction.

Century Communities responded:
John-thank you for your candid response. We also appreciate your understanding during this epidemic.

Total Score 4


Quality 4

Trustworthiness 3

Value 4

Responsiveness 3

Century Communities - Good job great experience with you guys

  • Anonymous
  • Verified HomeBuyer
  • November 17, 2020
  • Fresno, CA

Good job great experience with you guys

Century Communities responded:
Wonderful to hear. (:

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

Very nice subdivision

  • Linda ..
  • Verified HomeBuyer
  • November 10, 2020
  • Buford, GA

Convenient, centrally- located subdivision, in a quiet, low key neighborhood. Love the privacy! Good looking house fronts offering perfect size lots and cute porches. I love my new home!

Century Communities responded:
Wonderful to hear Linda. We are happy that you're happy. Welcome home.

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 4

Exceptional design and concept.

  • Nadeem ..
  • Verified HomeBuyer
  • November 10, 2020
  • Snellville, GA

Great community and excellent design of the houses and layout of the site and plan. I like the open concept houses and we love the plans. They are extremely functional and practical for 55+ community. Our sales experience and working with the team during the construction phase was very smooth and we were involved every step of t he way. Quality of workmanship and some materials has room for improvement. these are minor things but collectively leave some not so good impression. Particularly the electrical fittings/sockets installation could be better.

Century Communities responded:
Nadeem- We are happy that you're happy. Thank you for the candid feedback.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Small Details Missed and No Follow Up

  • Pete Y.
  • Verified HomeBuyer
  • October 15, 2020
  • Las Vegas, NV

The sales and design process were great, but follow up on construction issues is non-existent. Several spots on the exterior were supposed to be touched up and we have a few missing pieces of trim in the kitchen. We were also told we would be given some extra paint, but never received it. The issues could have been easily taken care of when the construction crews were still here completing the last homes in the community, but they were not.

Century Communities responded:
Thank you Pete for your candid response. We will forward this to the team in LV to have someone contact you.
You can also submit a warranty claim for this or any further warranty claims to www.century communities.com.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 1

No follow up and no customer service person assigned

  • Anonymous
  • Verified HomeBuyer
  • August 06, 2020
  • Mountain House, CA

There was no customer service personnel who is supposed to reach out to us and ask how we are doing in our new home and if we needed any renovations that are covered in the 1 year warranty

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 1

Home review

  • Lawrence R.
  • Verified HomeBuyer
  • July 21, 2020
  • Hollister, CA

We are finding a lot of electrical, structure, and bug issues.

Century Communities responded:
Lawrence- Please submit a warranty ticket @ www.centurycommunities.com so we can schedule an appointment.

Total Score 4


Quality 2

Trustworthiness 5

Value 4

Responsiveness 2

Very late on fixing the issues reported

  • Pushminder G.
  • Verified HomeBuyer
  • July 14, 2020
  • Kerman, CA

I can understand that the coronavirus pandemic has affected all companies, but we reported the issues a few months back and not much has been fixed. We were told that as soon as workers for different things (tile grout, cabinets etc.) become available the issues would be fixed. They keep building more houses in our community, which means thise workers are back, but our issues haven’t been fixed. Really bad customer service on this front.

Century Communities responded:
Pushminder- Thank you for your patiance during the current conditions we're all going through with the COVID19 epidemic. With regards to seeing the trades building homes and service techs servicing homes. We are still building homes through state/federal guidelines where they have little to no contact with the general public. The service side of bussniss is different as they would generally have direct contact with homeowners. State and federal guidelines are used here as well but also each company has its own response allowing it's personal in someone's home. We are working with the trades to expedite warranty claims as quick as ...

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 1

It’s been okay.

  • Andrea R.
  • Verified HomeBuyer
  • July 14, 2020
  • Seguin, TX

My only main issue is the communication and getting a timely response. I need a few things done that weren’t completed at closing. I did what the builder said and filled out a water try claim and still haven’t heard back. They wanted me to wait to do the new home evaluation until after they completed the tasks but it’s been almost 5 months. I’m over it.

Century Communities responded:
Andrea- We will contact the divison to make contact with you. The COVID19 has made it difficult for everyone in home building to expedite work orders. We assure you though we will get your concerns addressed.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 2

Just ok

  • Andrea A.
  • Verified HomeBuyer
  • July 09, 2020
  • Fresno, CA

Heather was great during the home buying process. But since I’ve closed escrow, the customer experience has just been ok. I understand that with COVID things have been challenging. But the only time I have contact with anyone is if I reach out to them. Kyle has been great. Responsive and efficient. Not sure what happened to the “other guy”. Not sure if the team is short staffed or what. Also, someone needs to do a better job clean up these construction sites. My neighbors and I always have trash in our yards.

Century Communities responded:
Andrea- we read all comments and are always looking to improve. Your concerns will be addressed with the team.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Hiddenbrooke

  • Thomas G.
  • Verified HomeBuyer
  • June 09, 2020
  • Seguin, TX

Great value for price.

Century Communities responded:
Thank you Thomas for sharing your thoughts

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Century Communities - Good area

  • Yolanda B.
  • Verified HomeBuyer
  • June 02, 2020
  • Fresno, CA

Good area

Century Communities responded:
Yolanda- Thank you for letting us know.

Total Score 4


Quality 3

Trustworthiness 3

Value 5

Responsiveness 2

Everything was good

  • Jose G.
  • Verified HomeBuyer
  • May 05, 2020
  • Parker, CO

Everything was good

Century Communities responded:
Well, that's good to hear Jose

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Century Communities - Solid home for best price

  • Anonymous
  • Verified HomeBuyer
  • May 05, 2020
  • Aurora, CO

Solid home for best price

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Century Communities - Check everything before the final closing date!

  • Alden W.
  • Verified HomeBuyer
  • April 28, 2020
  • Atlanta, GA

Check everything before the final closing date! A few things that I have a problem with that I overlooked while doing my walk thru. Overall though, I’m happy with my purchase.

Century Communities responded:
Alden- Good message to share. We are happy to know your happy with Century Communities.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Aurora condo

  • Lee W.
  • Verified HomeBuyer
  • April 09, 2020
  • Aurora, CO

We feel that the purchased condo and community are an overall excellent value. The sales staff was excellent and we are satisfied that our expectations were met. The only negative so far is that there has not been good responsiveness to our warranty issues. The few problems noted since purchase have not been fully addressed since our closing in December ( it is now April).

Century Communities responded:
Lee- We thank you for sharing your wonderful comments on your satisfaction with your home/community and staff. As for any outstanding concerns you would like addressed please visit our web page at www.centurycommunities.com look to the top of the page there will be a tab that says, homeowners. Please keep in mind the COVID virus has most everything on hold until everyone has the green light.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 2

New Home

  • Shannon K.
  • Verified HomeBuyer
  • April 09, 2020
  • Buford, GA

Communication was very good throughout the entire process. Reasonable price for model homes available. Disappointed that builder allows for same models side by side with different elevations. Craftsmanship of tradesman was solid throughout the process until a few weeks before closing, seem to rush to complete on time leaving unfavorable construction defects that needs correcting.

Century Communities responded:
Shannon- Thank you taking the time to reflect on your building process and where your are now. Your feed back means a lot to us and we use it to only get better everyday. As for items still needing attention please visit our web site page www.centurycommunities.com you will see the homeowner tab at the top. that is where you will submit a work order and a rep will contact you.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Fast Work

  • Juan G.
  • Verified HomeBuyer
  • April 09, 2020
  • Houston, TX

A lot of things not yet complete. Very fast move in.

Century Communities responded:
Juan- We will take care of you. Please submit a work order at www.centurycommunities.com and open a work order. There will be a tab at the top that says homeowners. Please keep in mind with this COVID 19 all of our trades have been confined to their homes like you to keep their family's safe. If you have an emergency they will respond.

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Century Communities - Be sure to visit your home often while being built so that you

  • Shkrumia M.
  • Verified HomeBuyer
  • March 22, 2020
  • Concord, NC

Be sure to visit your home often while being built so that you don’t miss minor details

Century Communities responded:
Thank you for sharing Skrumia.

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

Great overall experience

  • Michael T.
  • Verified HomeBuyer
  • March 11, 2020
  • Henderson, NV

The house buying experience with Century was great. The only issue I've had is after my walk-thru, things that were supposed to be fixed or repaired, was not. I will be getting it all fixed and completed I hope before my one year warranty expires!

Century Communities responded:
Hello Michael- Thank you for sharing. If you items that are still outstanding from the walk through please submit a claim at www.centurycommunities.com and find the homeowner tab at the top of the page.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Century Communities - The building process was easy and done in a timely manner.

  • Elizabeth M.
  • Verified HomeBuyer
  • March 10, 2020
  • Magnolia, TX

The building process was easy and done in a timely manner.

Century Communities responded:
Elizabeth- Thank you for sharing.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Content

  • Ernest L.
  • Verified HomeBuyer
  • March 05, 2020
  • Las Vegas, NV

Pay attention to details

Century Communities responded:
As you should.

Total Score 4


Quality 4

Trustworthiness 3

Value 3

Responsiveness 4

Good

  • Felipe D.
  • Verified HomeBuyer
  • February 12, 2020
  • Las Vegas, NV

Overall okay experience. Not the worst but not the best.

Century Communities responded:
Felipe-

Thank you for your honesty. Century strives to make your experience the best. Your comment allows us to train our teams to make sure we go that extra step.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4