Century Communities Reviews

Sales Experience was amazing with Anette, would love to work with her again and cant recommend her more. Our construction foreman was great, kept us up to date, took the time to answer lots of questions and did the best he could under the circumstances. The actual resulting house due to sub par subcontractors is the real negative overall. Trim, paint, drywall, tile, landscaping, etc. No pride in their work and a corner cut/rushed finished product. The warranty process has been ok so far but we are having them come back to do things that never should have had to be done in the first place. Uneven counters, bad trim, popping drywall corners, gaps in the tile grout, etc. Pure simple things that quality work would have covered. We won't use Century again and can't recommend them to others because of their poor choice in subcontractors. The "Process" of buying a home is great with them but the actual finished product is not the best due to the lack of quality subcontractors. (This seems to be a problem in the Denver area with several builders, where have all the good subs gone?) ... More

It has been 4.5 months since we have closed on our home. Since our first survey, 14 of the 16 items listed on the move-in inspection and orientation report have been completed thanks to John, the on site construction supervisor. He has been excellent to work with and assumed responsibility for the defects and repairs from the previous supervisors, Brian and Scott. Also, we have been pleased with the workmanship and tradesmen who have completed the 14 items. However, two of the "bigger" items still have not been completed. For instance, over two weeks ago, the decorative tile in the master shower was repaired/replaced for the third time, which entailed the shower door being removed. We were informed that the following week, on Tuesday, October 15, someone would come back and reinstall the shower door--that has not occurred. On October 18, a call was placed to the office regarding this matter, with promises that the supervisors would be informed. As of 10/27 and after over four months, the master shower STILL CANNOT BE USED. The second issue which was also to be addressed on Tuesday, October 15 was the repairs on our damaged concrete in our driveway and garage. The cement trucks have been in our area of LOR nearly daily and it seems like the repairs could have been made during the past four months. It has, also, been frustrating when Century employees advise that work will be done on a particular time and date and NO ONE shows up after we, as homeowners, arrange to be present for these appointments. The above ratings are based on our experiences with Century thus far. ... More

I have had a problem with my grass before I moved in but was assured that it would grow! Once I closed on my home the grass still did not grow! I contacted the leasing office & was told with watering the grass would grow. Well for about a month we had monsoon rain & still no grass. I do believe that I received a bad batch of sod as SEVERAL of my neighbors moved in AFTER me & they have a great lawn. I have contacted them MULTIPLE times but my belief is that to them this is a non issue! I feel they no longer care because they already made the sale..... This is my 1st home purchase & what s/b a joyous occasion is NOT! I AM VERY UNHAPPY!!!!! ... More

I paid a fair price for my home and have a high level of trust and respect for Danielle and Jim, my sales people who went above and beyond. The design center was on point too. Most of the home was constructed well, and we visited every weekend to ensure it was. On the down side, several closings were rushed to make Q2 numbers. As a result, some finish work was rushed and there's no sense of urgency to fix things on the punch list from our final walk through or from our followup list provided to construction the week after moving in. That was three months ago. We've been patient, but it's time to re-submit things through the warranty website in the hopes of faster resolution. Also, I can not recommend financing through their lender, Inspire. Despite a nine-month lead time, they didn't start paying attention until 2-3 weeks before closing, making for a chaotic, delayed closing. ... More

Still waiting for exterior trim over window to be painted. Bathroom Floor was promised to be replaced. Instead it was patched Working with corporate on a closing was terrible. As a Broker for 40 years it was stunning how inept Century Corporate could be. Fortunately, One of the sales staff was very professional ,helpful and a pleasure to work with. All worked out despite the B.S. Now that there self created obstacles are behind us, all is good

We had a catastrophic landslide that washed away our side yard due to careless excavation on the lot next door. Accidents happen, but when it took over five weeks of asking, begging and finally threatening legal action, for them to replace the land our opinion of Century deminished greatly. The other thing that really irked us is our agent worked hard during the sales process. She deserved every dime of the commission on the $325K+ home but Century only paid commission on the base price of the house (around $260k) claiming they don't pay commission on options. I'm sorry, we paid for options along with the house...it was a really dirty way to do the deal, especially since they never mentioned it until she got the check at the closing table. Integrity is everything in business. To give credit where it is due, their service manager is their only saving grace. He has been attentive in fixing the punch list items and warranty issues. ... More

Not happy with the ventilation system in my living room. Design defect!!!!!!!

Check the garage make site your car fits first the stairs are a issue in most garages and the depth is different between houses in the garage

The sales staff was great. The closing process took far too long. The GC doesn't have much of a customer service attitude. The overall home is great, but the quality of work on small details is disappointing. Frustration with getting items, identified in final walk-through, fixed in a timely manner.

I wish you all would take more time to increase the quality of the home and the process.

I'm new to the century communities although I do love my home,the layout and floor plan. I do like the quiet community . Materials used to make the home seem to be very cheap quality the paint is already rubbing off the corner of the walls.The drywall is already cracking and coming off. Also problems with my garbage disposal I'm not at all happy with that.

The craftsmanship is very suspect. I have a lot of concerns with the quality of the house going forward. Nothing in the house is square or level but I will say they have been responsive in fixing issues as my wife.

Quick responses to issues. Continue to have issues including the sprinkler system wasn’t wired properly.

Once you actually move in you really start to notice how bad some of the workmanship is. The painting and drywall work especially! When the evening sun shines in the window you really notice how bad it looks. I had overspray and drywall dust everywhere that I'm still cleaning. This would not be my 1st choice for another home builder.

Cabinet in kitchen still crooked after multiple attempts to fix. Solar was a major pain to get working.They installed the wires backward and didn't realize it until months later. Still waiting for driveway to be fixed. No communication when it will be fixed. The irrigation system is super complicated. Most of the homes in the in the Century Community have brown lawns.

I'll spare you the details, but I can sum it up this way: Century has been great work with administratively. However, if I had known upfront that my home would have so many issues with craftsmanship I would have bought a home elsewhere. I'm several months beyond my closing date and there are trades here weekly completing major projects/repairs.

The quality of workmanship is the worst I have even seen. The bathroom tiles are not flat on the flat surface. The gaps between tiles are not even. The appearance of the tile work is so ugly that we may consider remodeling the bathrooms soon.

Quality is not that good

IT was good experience with Sales people. What ever reported for the open issues, No response as of Now. This is very bad experience.

Too spendsive for what you get a lot of details around the house yards and everything.

Once we bought home, they won’t take care of any issues in the home if you request for fixture. 1 year warranty period is just for a name sake. Worst maintenance team.

Disappointed in the quality of the home.

They have not finished some things on my house and it’s been three months

Make sure all the issues identified during PCO are closed before PCO sign off. Need to follow up many times for any issues after move in.

Quality of products seems to be ok especially with finishing and workmanship