Century Communities Reviews

The quality and workmanship of this home is horrible, especially the drywall work! We’re still finding a lot of issues that need to be addressed and fixed during our 10 month walk through! I’m very disappointed because I feel like the building process was rushed to close before the end of the year! The poor quality of workmanship is now showing! The house is beautiful, but we didn’t have quality contractors to build it!

Really liked the community and the neighbors, but not the Century communities !! You guys disappear once the house is sold and some employees are very rude!!!

I moved in December of last year and while i love the house and community i can’t say i love the company. The lot was not well kept while construction was going on so when remodeling i found Gatorade bottles and miscellaneous hardware and tools in my walls. I’ve only remodeled the bathroom so i could only imagine the waste in the other walls. They damaged two out of three tubs when they brought them in and only repaired them. Kind of disappointed with that but they were decent repairs. They also damaged my front door when putting in the door knob and have yet to come repair it. There were scheduled times to come and fix it but showed when outside of that time and i wasn’t home. They gave me an incentive for moving in which was nice. If it wasn’t for my realtor i don’t know that i would’ve actually chosen this company. ... More

Too many Homes going up at one time. The mess is compromising the value and look of my home. Issues are put on the back burner. I will never but a home again in a unfinished development again. I’m very disheartened and I put too much in this to do anything different.

The house is great, but we do not have a key to the mailbox so no mail. Some warranty claims have been pend for several weeks. Some builders park in middle of road so difficult to drive on the only road out.

Nice home for the price, staff is nice. Takes too long to get fixes done, once you have moved in.

Not Bad

Good buying experience, after acquisition. They do not respond to inquiries regarding work orders pi it online. Very dissatisfied with it.

It’s a $300,000 home. What do you expect?

We were very excited to move into our new home. However there were several issues, from big stains of paint on every single room with carpet to brand new walls with bad repaired holes. The rack on the laundry room was installed up side down, some cabinets have waves inside, the heater didn't work, there was a water leak on the master shower, the garage door opener motor had to be replaced, the solar system still doesn't work, there was a missing lid on one of the air vents, and some other minor issues. We had a good responsiveness to the big issues that absolutely needed to be fixed, however it cost us several hours away from work and the inconvenience that comes with repairs. Issues like the waves inside the cabinets were addressed with a "maybe in the next 3 months" and "we'll call you". Issues like the paint stains on the carpets and the bad hole repairs were completely ignored. In general, the details inside the house were installed very poorly and the quality of the materials is not the best. ... More

For the most part all was good. Final walk through, super didn’t flush toilets, turn lights off/on, light stove/oven and I did have a few problems immediately after moving in. I have chip painting, and doors with dents, cabinets missing shelf hooks (still haven’t rec’d after asking). For the most part all good but a house that costs close to a half million dollars should really be flawless.

The home is average quality compared to custom homes, however good quality for production homes. Because the housing market in the Denver area is outrageous, the price of the home, I feel is overpriced for the quality. After moving into the home, it took going to the Century Communities National HQ to get an issue resolved.

Upon moving in, we noticed multiple sections of flooring in both downstairs kitchen and upstairs bathrooms were faulty. We contacted them and they brought glue! To fix it. As one imagines this was not the right solution. So I then went through the website and requested for these issues to be fixed. They came and looked and said it would be, and never followed back. I then contacted them again and was told someone would call and schedule it and we still have not heard back. Also upstairs bedroom flooring has a major drop in the floor and that issue is still unresolved. After talking to other century community home owners I’ve been told this is common and they avoid fixing it so you forget and then the warranty is up! I however will not accept that as a solution! ... More

Sales and warranty support was good but as far as quality and workmanship goes, its terrible. Walls are misaligned, interior and exterior painting was terribly done. Word of advice, stay away and go with other builders.

Issues I’ve had with my new home in July most of them are still issues

get all repair work in writing ,no verbal contact

I recently purchased a home that the quality of the home makes me wish I did not buy the home!

Very laps on repair that should have e been done in there first place bad appliance's have no desire to remedy or fix

They’re putting these things up so fast I question how well the quality will uphold overall. Only been in the house 3 months and have noticed the quality of things deteriorating. I would look elsewhere for a reputable builder. Just because they have the number one volume of homes, that doesn’t make them good.

Great home design plans, but needs improvement in creating value for homeowners in workmanship, responsiveness, and treating homeowner as a priority.

I don't want to call people out by name, so I'll keep this general. The woman in the sales office defaulted to "no" for most requests, and then would swoop in at the 11th hour with a "yes" - almost as if trying to position herself as the hero. She caused unnecessary worry and chaos for me, and was outwardly hostile to my real estate agent. I don't trust that we always got the truth from her. Our customer relationship manager was also hostile towards my agent. She has been slow to respond to service requests, late to appointments, incredibly rude at times, and then contacted me on multiple occasions to request that I complete a survey on her performance - and that she needed all 10s. No way would I give her 10s, but I also need her for the next year of my warranty, so I'm not going to rank her honestly and then deal with her attitude for the next year. I simply didn't do the survey. The process is broken. On the upside, Aaron, the site construction manager, is fantastic. He is friendly, responsive, honest, kind, and genuine. I like the house and the community. ... More

Once we were in the house, we started noticing a lot of problems with house and landscaping. It was very frustrating and hard to get problems resolved. We wish that we could turn back the hard of time before we purchase. Would have purchased elsewhere.

Bought a brand new home. Has rodent issues. Turns out other homes in the neighborhood have the same. Team not very receptive. Not buying home from Century again.

Overall our homebuying experience was ok. The process to purchase the home was no problem and being able to visit the site and ask questions initially was great. During our first walk-through of our home, we were told many portions of the house still needed to be finished but we were still were able to mark many problems with what was "finished". During our second walk-through, most of the problems we marked were not fixed and we marked additional problems during our second walk-through. We were reassured that these problems would be fixed by the time we move in. Move-in day, we found that many of the problems we marked were not fixed and would need to be followed up on. During the first few days, our contact with the builder was attentive and helpful. We were able to get many of our problems fixed. But after that first month, contact was delayed or nonresponsive and we are currently still stuck with many problems with our brand new home. Cracks in the tubs and showers, light fixtures that don't work, AC vents that blow inconsistently, an AC unit that completely blocks our walkway to the back, a laundry room vent that doesn't work, etc. Although I believe that these things will get fixed, from what I'm told, they are things that we've had to deal with in the first few months of our home. We still love our home and the space it provides but by no means has it been the best of experiences. ... More

I would not recommend . Bad communication and a large list of warranty items already.