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Century Communities Reviews
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What Homeowners Have to Say About Century Communities.
Century Communities has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.8 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Century Communities 363 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Love my new home!
- Karina D.
- Verified HomeBuyer
- August 19, 2020
- Antioch, CA
Overall I love the build and customer service given for my home! I’ve had very minor issues and was able to get them resolved with the builder within days. Michelle has been super responsive and such a pleasure to work with.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Responsiveness to Issues
- Feliciano V.
- Verified HomeBuyer
- August 18, 2020
- Hollister, CA
Whatever issues I had, I always get a prompt reply and assistance with the Builder's representatives from either Jose or Kevin (maybe Calvin). They're great in resolving issues and always reliable in so many ways. They're friendly and always reply to my calls in a professional manner. Kudos to these two guys!
Century Communities responded:
Feliciano- We will share this with the team. We strive to make your experience wonderful through a team effort.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Loving Polo Ranch
- Anonymous
- Verified HomeBuyer
- August 04, 2020
- Fulshear, TX
It has that country feel but still close to the city!
Century Communities responded:
Wonderful to hear. Enjoy.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Great community with quality homes
- Brendon P.
- Verified HomeBuyer
- July 21, 2020
- East Garrison, CA
Don’t hesitate to be a part of this community.
Century Communities responded:
(:
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Good
- Alfredo C.
- Verified HomeBuyer
- July 14, 2020
- North Las Vegas, NV
Everyone that has been involved in my New House has been great on responding on the issues my house had.
Century Communities responded:
Alfredo- Thank you for sharing. We will let the team know how you feel. (:
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Very Nice
- David W.
- Verified HomeBuyer
- July 07, 2020
- Henderson, NV
Bought a Spec house that was already set to go. Was pleasantly surprised on the efficiency of the whole process and the responsiveness (especially during COVID) to a couple of minor details we found after move-in.
Century Communities responded:
Thank you David for sharing. Welcome home.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Good house
- Brian E.
- Verified HomeBuyer
- July 02, 2020
- Porter, TX
We like our home but the house has to many details that weren’t taken care of, we moved in the house and it was when Covid-19 just started so the excuse was that they couldn’t come inside the house
Century Communities responded:
Brain- we've had challenges with the COVID19 and thank you for your patience through this. Some restrictions have been lifted so please be sure to submit a warranty request at www.centurycommunities.com as soon as possible. We are experiencing some delays due the back log from when this all started.
Total Score 5
Quality 4
Trustworthiness 4
Value 5
Responsiveness 3
Great to work with
- Brian B.
- Verified HomeBuyer
- June 10, 2020
- Las Vegas, NV
Our experience with century home was fantastic. The craftsmanship of the home is very good . My only complaint is that the cabinets in the kitchen are not very good quality. But overall you can't go wrong with a century home.
Century Communities responded:
Brain- we're glad your overall experience was fantastic.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Great value, but rushed
- Nicholas ..
- Verified HomeBuyer
- February 18, 2023
- Katy, TX
Great home, but the finish was rushed with respect to interior finishing and landscaping.
Total Score 5
Quality 3
Trustworthiness 4
Value 3
Responsiveness 3
Century Communities - Still waiting on google hub been in home 3 months now
- James ..
- Verified HomeBuyer
- February 08, 2022
- Huffman, TX
Still waiting on google hub been in home 3 months now
Total Score 5
Quality 4
Trustworthiness 4
Value 3
Responsiveness 1
Century Communities - The overall experience in purchasing our new home was very good.
- Richard ..
- Verified HomeBuyer
- December 07, 2021
- Huffman, TX
The overall experience in purchasing our new home was very good. I wish we could have had more of a say in what the colors of the exterior and interior of the house would be. I would have also liked to have had more tutorials on how to operate the HVAC system, etc. I would have also liked to have been given a touch up paint kit with all of the colors of the house since the paint on the walls is so thin, instead I was told that the colors were discontinued and not available. Why are houses being painted with paint that is being discontinued? Other than these few items we are really enjoying ...
Total Score 5
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Century Communities - I think the overall experience was good.
- Anonymous
- Verified HomeBuyer
- July 06, 2021
- Manteca, CA
I think the overall experience was good. I am disappointed in the workmanship for what we have paid. I also have a slow response to concerns and no response at all.
Total Score 5
Quality 2
Trustworthiness 5
Value 3
Responsiveness 3
Century Communities - Overall the experience is great.
- John ..
- Verified HomeBuyer
- April 20, 2021
- Marina, CA
Overall the experience is great.
Total Score 5
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
The length of time for them to respond to issues has been bad.
- Derek ..
- Verified HomeBuyer
- April 01, 2021
- Denver, CO
Overall it's been a great experience, but our patience is growing thin. They said painters would be in right away to fix the touch-ups. We still have blue tape all over our walls three weeks later.
Century Communities responded:
Thank you Derik for your review. We will contact the team to address this right away.
Total Score 5
Quality 4
Trustworthiness 4
Value 5
Responsiveness 1
Century Communities - the home buying experience was great.
- Erasmus ..
- Verified HomeBuyer
- January 12, 2021
- Fairburn, GA
the home buying experience was great... But follow up issues with the plumbing and the refrigerator has left a bad taste in my mouth. I am currently trying to schedule a drywall repair that should have been done a week ago!
Century Communities responded:
Erasmus- Please visit our web-site www.centurycommunities.com at the top of the page is a tab that says homeowners. this is where you can submit a claim for the drywall and plumbing. for the refrigerator, you can also go directly to the Whirlpool web page to schedule a technician .
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 2
It was a smooth process with the financing and the builder.
- Beverly ..
- Verified HomeBuyer
- December 11, 2020
- Riverdale, GA
However, many items in our home needed repairs: dishwasher, stove, furnace, bedroom doors don’t lock, heat is not evenly distributed through the home, hinges are falling off the doors, and the front door is not secure. The pictures we received from the listing agent prior to purchasing did not match the finish house. When asked about the change, we were told that the picture included upgrades. We were not informed about the drainage/ditch until after we were under contract.
Century Communities responded:
Beverly- We welcome your honest feed back. We truly strive to better our processes and train our field teams based on processes or experiences good or not so good. We will use this as an example. Also, please visit our web page at www.centurycommunities.com and open a work order so we can address your concerns stated above. We will also forward this to the division.
Total Score 5
Quality 2
Trustworthiness 3
Value 3
Responsiveness 4
Horrible experience
- Patricia ..
- Verified HomeBuyer
- October 04, 2022
- Lake Elsinore, CA
The buying experience was awesome. However the quality of the home is horrible. I had a ceiling water leak, a floor issue in kitchen and upstairs, multiple gaps in the side of the stairs, a bathroom cabinet evidently got in the way of a pipe which broke the back of the cabinet leaving a hole big enough for snakes, bugs or rodents. And dont get me started on the damage from all the fixes. I should feel good that only my house had these issues. At least thats what I was reminded more than once. Glad I will get to disclose all of these issues when I sell it, who doesnt want automatic ...
Total Score 5
Quality 2
Trustworthiness 3
Value 2
Responsiveness 4
Lot space lost and undone work pending
- Parvinder ..
- Verified HomeBuyer
- September 14, 2021
- Tracy, CA
Given 5000 sqft lot in the plan, a good 1000 plus sqft got lost in not leveling the ground. Instead of builder absorbing such space for corner home, owner paid for premium, and worthless landscaping. Undone work and issues found in PreCloseOrientation still not done even after 3 months of living.
Total Score 5
Quality 3
Trustworthiness 1
Value 4
Responsiveness 1
Quick response time by the office staff and quickness of everything.
- Anonymous
- Verified HomeBuyer
- August 24, 2021
- Antioch, CA
The home buying process was good but after you are in and dealing with warranty it sucks. The person is unresponsive and blames the home owner first instead of owning up to issues.
Total Score 5
Quality 3
Trustworthiness 2
Value 4
Responsiveness 1
Century Communities - Orientation good, house perfect no complaints, but when I moved
- Anonymous
- Verified HomeBuyer
- June 15, 2021
- North Las Vegas, NV
Orientation good, house perfect no complaints, but when I moved inside the house and I every single cabinet have a holes inside, I moved the oven to clean and I found some holes in the wall with ants, the kitchen cabinets are not attached properly, the house is under warranty so I called customer service for an appointment more than a month and still today I have not received any calls, if I try to call they answer "it is not an emergency" before proceeding with the purchase Century homes Houses, look for anything, even small details.
Century Communities responded:
Thank you for sharing. The best way to contact us is through our warrantee web page. www.centurycommunities.com. Click the homeowners tab and submit a claim for a rep to contact you.
Total Score 5
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
Century Communities - Have not taken care of some issues addressed like a broken cabinet
- Felipe ..
- Verified HomeBuyer
- February 20, 2021
- Castle Rock, CO
Have not taken care of some issues addressed like a broken cabinet and a missing light cover already told the builders about it multiple times and nothing has been done for months.
Century Communities responded:
Felipe- please visit our website at www.centurycommunities.com at the top of the page there is a tab that says homeowners. This is where you can submit a work order and a rep will contact you.
Total Score 5
Quality 4
Trustworthiness 1
Value 3
Responsiveness 1
SOLAR PANELS
- Raul ..
- Verified HomeBuyer
- August 09, 2022
- Lake Elsinore, CA
Getting your solar panel system started up can be done a lot better. I feel it is taking longer then it should to get the system on line.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Century Communities - walls are visible slanted and nails head are visible in stair
- Anonymous
- Verified HomeBuyer
- June 16, 2021
- Arvada, CO
walls are visible slanted and nails head are visible in stair case
Century Communities responded:
Please visit our warranty web site. www.centurycommunities.com in the upper tabs you will see homeowners. This is where you can submit a claim so a rep can make contact with you.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
Century Communities - Overall moving and buying experience was good.
- Elena S.
- Verified HomeBuyer
- May 11, 2021
- Aurora, CO
Overall moving and buying experience was good.
Century Communities responded:
Thank you Elena for sharing
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Responsivness to issues. Paul is always on it!
- Andrew P.
- Verified HomeBuyer
- May 06, 2021
- Castle Rock, CO
Had a good experience with everything, and Century met their commitments.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Narrow Reviews by Area
- Atlanta, GA (35)
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- Colorado Springs, CO (14)
- Denver, CO (85)
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