Century Communities Reviews in Nashville, TN

What Nashville Homeowners Have to Say About Century Communities.

Read all 27 verified reviews from homeowners that built a new home with Century Communities in the Nashville area. Nashville homeowners have rated Century Communities an average 3 stars for the quality of their new homes and their commitment to customer service. You can read all of Century Communities's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Century Communities

has 3 out of 5 stars in Nashville Area

27 Reviews in Nashville Area

Star Rating Breakdown

Ratings by Category

Overall 3

Quality 3.2

Trustworthiness 2.9

Value 3.5

Responsiveness 2.5

Century Communities in Nashville Area

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Customer Reviews

Don’t get what you paid for.

Michael C.
Verified HomeBuyer
August 08, 2019
Lebanon, TN

I would never buy from century communities again. Lived in our house for 11 weeks and have taken off 20 business days to resolve issues and they still aren’t done. I’m currently working from home right now while they completely rebuild my shower. Buying process was terrible. The construction manager must have been sleeping on the job. Still have major issues in drywall to repair in later months.

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 2

Think twice…or three times.

Anonymous
Verified HomeBuyer
August 01, 2019
Lebanon, TN

We are having major problems - as well as our neighbors. Floor, HVAC, major settling, drywall issues, yard issues, etc. Overall very inferior workmanship. First response to a problem is always the cheap way out. Argument ensues. After several more proposed "solutions" they finally agree to do the right thing - which is never done with excellence. Paid for a new house. Got a house full of problems and headaches. 100% regret buying.

Century Communities responded:
Would have been helpful to get your name to gather constructive feedback. Stephanie Caldwell is the Customer Relations Manager there and has an amazing heart for people. We don't profess to build perfect -- because nothing is in life -- but when issues arise, Stephanie has a track record for acknowledging where the team/trades/product fell short and works towards resolution.

Total Score 1

Quality 1

Trustworthiness 2

Value 2

Responsiveness 1

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