Del Webb Reviews in Phoenix Mesa, AZ

The floor plan suits our needs. There was an early completion date and we were able to move in right away. The quality is great and the subsequent service has been very satisfactory.

Having 3 different project managers during the build because 2 left the company didn’t help. The attention to detail was lacking in one main area... painting! We had spent extra to have the doors and trim painted black... well the moldings where put down were white , so the tried to paint them once installed... black paint on the carpet, tile and grout... still not resolved. The overall house turned out beautiful. The quality of the other finishes are awesome. I also don’t understand why carpet is installed before the house is painted. The paint job is truly the only thing I’m very disappointed in.... you can’t make the house your home, putting up art and pictures until the painting issues are corrected. ... More

From the sales office to the building experience it was great.

Homes are a great value and community is fantastic. However, the quality of the materials and workmanship is sub standard. There is an apparent lack of pride in workmanship.

Del Webb made the process easy for us as we were building during covid and not able to be onsite often. Nick F. our construction manager and Elaine R. our Sales person were outstanding and helped to make the experience fun; their follow up was exceptional. We're only into the home now for 2 months so we'll see how well he warranty and follow up works in the future but so far we are very happy with the process.

The overall experience was great. Our salesmen was always available at providing information if we needed it along the the Interior design office. Everyone kept us informed as to what was happening next and gave excellent guidance. Our Project Manager went over and above communicating with us the stages the house was in and always contacted us if we needed anything.

Time frame for build takes about 7 months, so be patient it will all be worth it.

While teh overall experience was great we did experience with some very poor workmanship with the pastering of the drywall. Throughout the home is was evident that who ever performed the wall finishing SKIP TROROWELING TECHINQUE was Terrible. This was pointed out to our field supervisor who took immediate action to refinhish the poor workmanship. Naturaly there were other issues which we considered minor compared to what I just mentioned. In summary the issue has been corrected.

We thought they did a very good job in building our home and the issues that we did have, they made every effort to resolve quickly and thoroughly.

This has been a great experience and the builder has been very responsive to out questions and concerns.

The entire process was very smooth. My suggestion to Pulte Construction is to install hot water recirculation systems in every home! The save Water and Money

Overall, we had a good experience and would recommend Pulte as a builder. We really enjoyed working with our Field Manager, Joey -- he was very responsive and helpful. Our one BIG complaint has to to do the walls -- the texturing on the walls was very poorly done, and we can't seem to get it fixed. In addition, we're VERY disappointed that our only choice was flat paint on the walls, which we totally dislike. We would have been willing to pay more for a satin or eggshell paint, but it wasn't an option.

Nothing was ever cleaned up in or around the sight during the entire build.

The process was very stress free

There are many options and the prices are very tranparent

Bobbie was our agent and she kept in constant contact with us throughout the process.

Pulte has a great program for ensuring that buyers get what they want and pay only for that.

Most everyone that we worked with was excellent and very responsive. The process of selecting, designing, building and closing went very smoothly.

Front door issues.

Del Webb community is wonderful with many amenities

The model homes show you what you will be purchasing and the result is high quality, great value for price from a trustworthy builder; sometimes the responses to specific items on the punch list requires repeated prodding, but so far the end result is resolution and satisfaction (could be less stress if certain individuals had better communication and organizational skills). Still worth purchasing.

Shelley is a great sales person and Nick did great follow up for the things that needed to be fixed after purchase!

I love it and enjoy meeting new people and love my home. Want to share it with Family and Friends...

The job supervisor was excellent. Always answered and fixed any concerns we had.

Workmanship suffers due to limited time subcontractors have to complete the job.