Del Webb Reviews in Phoenix Mesa, AZ

My home was not cleaned upon my arrival. Multiple repairs not done. The response from Elaine in sales was wonderful. She facilitated help from construction manager Ron who responded right away and had Steve meet with me to help. Ron and Steve are also great and really helped me. I am meeting with the warranty team, as my backsplash needs to be replaced due to numerous incorrectly installed glass tiles. There are several other installation issues that Ron is helping me to correct

The home is very comfortable

From builder site foreman and sale person great job !!!!

We received our home in great condition

The people that we worked with really seemed to care and tried to make the home buying experience a positive one.

Sales person Mike was very good and helpful throughout the build. Project manager was great and finished home was very good.

Quality of build. Amenities to use

I love my home however I think there could’ve been better workmanship and care taken when completing it. Christian was helpful acknowledging and resolving a few of the problems. I have hired an outside inspector who found many more problems. As I look around now I find a few more that I feel was basically done either in a rush by workers trying to complete things or maybe they just didn’t care. I have a tile that was put not put in with the pattern in mind, I have granite that is cracked and lots of other things too numerous to mention on this. I am going to trust fully that Pulte homes will take care of these problems as I do love my home but hope to love it even more! Thank you ... More

Nice home. Wish closing wasn’t rushed for a better walkthrough experience.

Good construction manager and superintendent! Average and sloppy subcontractors. Good follow up and correction of building flaws and imperfections created by subcontractors.

Very happy with the home

Not flexible but they did what they said they were going to do. No surprises.

So far, so good. Great community.

Issues were taken care of effectively and in a timely manner.

I would spend more time looking at models and studying what is a available because when get to design center not enough time and becomes overwhelming

The overall experience was very good. Time of construction took took a few weeks longer than projected but with Covid 19 that was expected.

They are receptive to answering questions and going over the details during construction.

Build a good house

The people associated with Pulte from the sales team to the field managers are all very helpful, personable and easy to work with. We purchased our house and lot during Covid19, sight unseen from 1000 miles away and it was the easiest home we have had built to date. We worked with a designer online using facetime to choose our cabinets, counter tops, flooring, etc... and our sales rep. gave us good advice on what features and options to go with. He also sent us photos of the construction process each week and answered any questions or concerns that we had. Our only complaint is it took longer to build then expected, 5 months from start of construction and 8 months from our order date. Overall however, a very favorable experience. ... More

Homes are basically built very well, but at the same time they go up fast. Home buyers are given ample opportunity to stay abreast of plans, changes, and overall progress. COVID-19 has affected some aspects, and we wish we could have somehow "gotten the jump" on things like landscaping and window coverings so they could get started near closing. But no regrets here!

Project mgr did a great job.

Being on the East coast during the construction was difficult and didn’t have the best updates of construction.

All in all a good experience

Builders team was great

Plan on going over budget at design center