Del Webb Reviews in Phoenix Mesa, AZ

After spending 500K the homeowner is forced to get a independent inspector to find all the mistakes and required corrections that should be done by Pulte.

Overall pleased with the house. The community at Anthem is super. Great atmosphere.

I would spend more time looking at models and studying what is a available because when get to design center not enough time and becomes overwhelming

We didn’t have a great experience, craftsmanship not well, came out to correct but didn’t finish correctly for the amount of money we invest in our homes we would expect better work and finish timely but mostly correctly

From the sales office to the building experience it was great.

That everything is a upgrade, I found I could not get what I really wanted, because the smallest thing was a upgrade. Therefore I am not as satisfied with my home. I guess I really couldn’t afford this home , so I would make sure my friend and family understands before buying here.

I dont know that I would recommend this builder to anyone else.

We love our new house and the sales team but the contractors and materials used are generally suspect. The painters were sloppy, did not use drop clothes and the paint was of poor quality - both inside and out. The stucco and roofing work was also done hastily and poorly. My opinion is that during COVID Pulte had too few contractors to keep up with sales which resulted in poor overall quality. We have numerous issues with our home after we received the keys and are still trying to resolve them nearly 2 months later. My advice is to new Pulte buyers is to hire your own inspector to sign off on each phase of construction and make sure that when you receive the keys the house is truly complete to your satisfaction. ... More

From our sales associate to our field supervisor, the team was very informative and helpful. The home buying experience was positive, from start to finish.

Homes are a great value and community is fantastic. However, the quality of the materials and workmanship is sub standard. There is an apparent lack of pride in workmanship.

The overall experience was very good. Time of construction took took a few weeks longer than projected but with Covid 19 that was expected.

Del Webb made the process easy for us as we were building during covid and not able to be onsite often. Nick F. our construction manager and Elaine R. our Sales person were outstanding and helped to make the experience fun; their follow up was exceptional. We're only into the home now for 2 months so we'll see how well he warranty and follow up works in the future but so far we are very happy with the process.

From purchase to move in the entire process was smooth.

Our poor quality of workmanship was created by having 5 different field managers exchange responsibility throughout the build of our home. POOR management system. OUR HOME IS FULL OF ITEMS NEEDING RREPAIRED AND THEY ARE CHOOSING TO NOT TAKE RESPONSIBILITY FOR THE MISTAKES such as cracked window, unsmooth granite countertops with sharp edges.. Bowed walls...porch and patio full of birdbaths and craters as well as saw cuts in the edges of our bullnosed cement work...The list Goes On.. underaged kids working on our flooring and tiles.. Shall I continue? This ones gonna hit thecourtroom. Will not recommend Pulte or Del Webb to anyone. ... More

We enjoyed our salesman immensely. No question was too small . We were buying from across the country sight unseen. We knew Del Webb’s reputation so there was nothing to worry about. It has been exciting the area is beautiful. Now we are struggling with follow ups on things we are concerned about. I realize there are other new houses being built but you need to get things completed for owners who live here, after all, we are your biggest cheerleaders. At least, at the moment!

The overall experience was great. Our salesmen was always available at providing information if we needed it along the the Interior design office. Everyone kept us informed as to what was happening next and gave excellent guidance. Our Project Manager went over and above communicating with us the stages the house was in and always contacted us if we needed anything.

Good overall experience with the process of building and purchasing.

Time frame for build takes about 7 months, so be patient it will all be worth it.

Carefully look your home over.

They are receptive to answering questions and going over the details during construction.

While teh overall experience was great we did experience with some very poor workmanship with the pastering of the drywall. Throughout the home is was evident that who ever performed the wall finishing SKIP TROROWELING TECHINQUE was Terrible. This was pointed out to our field supervisor who took immediate action to refinhish the poor workmanship. Naturaly there were other issues which we considered minor compared to what I just mentioned. In summary the issue has been corrected.

We had a great experience and the home is completely to our liking

The closing "celebration" walk-through was a joke and a huge disappointment. I would have been embarrassed to present the home in the condition it was in and call it a final walk through. The home was in absolutely no condition to hand over to us as owners. It seemed that the construction crew was walking out the back door as we came in the front door.

We thought they did a very good job in building our home and the issues that we did have, they made every effort to resolve quickly and thoroughly.

This purchase was made remotely from another state. Each department communicated with me as next steps were implemented. My customer care manager sent photos and answered all my questions, gave me options when appropriate and was integral in getting me exactly what I wanted or expected. I love the floorplan and the options available. Love my new home!