Del Webb Reviews in Phoenix Mesa, AZ
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What Phoenix Mesa Homeowners Have to Say About Del Webb.
Read all 737 verified reviews from homeowners that built a new home with Del Webb in the Phoenix Mesa area. Phoenix Mesa homeowners have rated Del Webb an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Del Webb in Phoenix-Mesa Area
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Customer Reviews
The home is great!
- Brian A.
- Verified HomeBuyer
- August 08, 2019
- Buckeye, AZ
The entire experience has been totally exceptional!! We could not be any happier!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Smiles and frowns
- Peter W.
- Verified HomeBuyer
- August 08, 2019
- FLORENCE, AZ
Overall the house makes us smile. Have had problems with buried cables; ac leaks;(still not fixed) loose gas piping connections; some finishing work less than pristine. Our experience with site manager was good. Repairs handled promptly. He consistently showed concern for any problems we were experiencing. Enjoying our new home.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Mediocre
- Philip B.
- Verified HomeBuyer
- August 07, 2019
- FLORENCE, AZ
Some past warranty defects were reported. Response time in correcting some of these defects seemed unreasonable. Still awaiting repair of unfastened Garage Door Hinge.
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 2
my opinion
- Sigurd H.
- Verified HomeBuyer
- August 07, 2019
- FLORENCE, AZ
the work was done by non speaking English so they couldn't read all my change orders so I,can't give a good rating on work man's hip way too many major mistakes!!
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 5
Good experience all round!
- Barry G.
- Verified HomeBuyer
- August 07, 2019
- FLORENCE, AZ
We were surprised at how easy and efficiently the home was planned and built. The process was definitely made easier and more stress free by our building supervisor . He kept us up to date and dealt with any issues that came up. Overall we were very happy with the process and felt we got very good value for our money.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
poor quality of a home
- Anonymous
- Verified HomeBuyer
- August 02, 2019
- Buckeye, AZ
paint comes off walls, 24 inch centers on some walls can not hang cabinets, if something is wrong no one fixes it during construction, it seems like the house has to go up as fast as it can and don't care about quality of home, don't prime walls before top coat, worst home I ever had
Del Webb responded:
We're incredibly disappointed to hear that you aren't satisfied with the quality of your home and we appreciate you bringing these issues to our attention so that we can share them with our local leadership team. If we can assist with anything, or if you'd like to provide additional feedback, please email us at socialcare@pultegroup.com. ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Our new Del Webb home is our dream house
- Edward C.
- Verified HomeBuyer
- July 31, 2019
- Buckeye, AZ
From the no pressure to purchase sales staff, to the decision of building a new home and then working with the design center and field supervisor, it was a great experience with little stress that the house would be built with high quality and attention to detail.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Built our Retirement Home in Sun City Festival.
- Gail H.
- Verified HomeBuyer
- July 31, 2019
- Buckeye, AZ
Buying a new home was our dream to choose our interiors. We achieved this with our salesperson, Pulte Interior Designers and an OUTSTANDING FIELD MANAGER. The process is very interactive and I felt that it was a true team effort.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
great salesperson and field supervisor! Dissappointing quality for price paid
- Jerry J.
- Verified HomeBuyer
- July 27, 2019
- Buckeye, AZ
Ask lots of questions about materials used in homes.
Total Score 3
Quality 3
Trustworthiness 5
Responsiveness 4
VeryPleased!
- Loren S.
- Verified HomeBuyer
- July 24, 2019
- Buckeye, AZ
Pulte made the process easy and smooth. We were kept up to date weekly on the progress. Shelly and Kohl are Rock Stars! What a pleasure to work with! If there was a negative, some more interior paint colors would have been nice. All in all we are very pleased and satisfied!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Most Excellent Experience
- Ronald M.
- Verified HomeBuyer
- June 20, 2019
- FLORENCE, AZ
Dealing with all Pulte personnel in the purchase, design and necessary financing was a most pleasant experience handled in a truly professional and helpful manner.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Del Webb
- Gregory J.
- Verified HomeBuyer
- June 18, 2019
- FLORENCE, AZ
Buying process is well explained.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Best Home Buying Experience Ever!!
- Ronald S.
- Verified HomeBuyer
- June 11, 2019
- Buckeye, AZ
It all began with the model homes. They were available for us to view on our own without sales pressure. The floor plans are awesome. We narrowed it down to three before our final decision. Then the process began at the sales office. It was like having a personal assistant. The saleswoman was friendly, knowledgeable and helpful. After choosing the lot, the next six months were impressive. There were attentive people in every aspect of sales, design, mortgage processing and construction. They were available and in constant contact. Pulte mortgage made it easy to upload documents. They ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Kudos to Steve
- The S.
- Verified HomeBuyer
- June 11, 2019
- Buckeye, AZ
Steve made our building experience an enjoyable one and stress free. Building a home long distance is hard. He did not missed a beat!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excellent
- Michelle C.
- Verified HomeBuyer
- June 07, 2019
- Buckeye, AZ
I designed a new house here for my boyfriend and was so impressed that I sold my house in CA and bought one out here. I love Del Webb!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
building material
- John W.
- Verified HomeBuyer
- June 06, 2019
- Buckeye, AZ
dry wall to thin. suggest to double thickness of drywall and rather charge a little more for what would be a big improvement.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Pulte (aka) Del Webb reneged on contract
- Don K.
- Verified HomeBuyer
- June 05, 2019
- Buckeye, AZ
The choice of materials and configuration is very limited. And even though our contract specified FULL OVERLAY cabinets, we did not get them. And I'm still unhappy about that. I think you should live up to the terms of the contract.
Del Webb responded:
We're so sorry to hear that you're unhappy. We have shared these comments with local leadership and if you'd like to discuss this further, please feel free to email us at socialcare@pultegroup.com. --Sarah
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 2
Home
- Anonymous
- Verified HomeBuyer
- June 05, 2019
- Buckeye, AZ
David has been very responsive and helpful
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
Love our new home.
- Robert S.
- Verified HomeBuyer
- May 30, 2019
- Buckeye, AZ
Home met our expectations. We live on the golf course. Great view. Love our community.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Moving south
- Anonymous
- Verified HomeBuyer
- May 30, 2019
- FLORENCE, AZ
I love my house. More timely attention to some issues would be better. Feel somewhat on the back burner now that we've moved in
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 3
New Del Webb Sun City Festival Home Owner
- Scott L.
- Verified HomeBuyer
- May 29, 2019
- Buckeye, AZ
Overall 4.5 rating. Our Project Manger was outstanding keeping us informed and reacting and taking care of construction issues.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
A new home builder that does it right.
- Alan B.
- Verified HomeBuyer
- May 23, 2019
- Buckeye, AZ
This is a company that does it right. From the site sales person who is very knowledgeable and patient to the superintendent that oversaw the building of our home we couldn't have been treated better. The house was completed to perfection. We love the house and would definitely recommend Del Webb.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Del Webb - Always check the property thoroughly when taking the keys, there
- Pedro S.
- Verified HomeBuyer
- May 22, 2019
- Buckeye, AZ
Always check the property thoroughly when taking the keys, there was quite a few cosmetic issues when we were given the keys.
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 4
Happy Del Webb Resident
- Barbara T.
- Verified HomeBuyer
- May 16, 2019
- FLORENCE, AZ
So pleased with my new home - from the sales experience, construction communication, closing and follow up on details.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
New home purchase
- John H.
- Verified HomeBuyer
- May 16, 2019
- FLORENCE, AZ
Everyone was responsive and helpful.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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