Del Webb Reviews in Phoenix Mesa, AZ

Awesome painless process from picking out the structural upgrades to design center upgrades to easy closing. Weekly updates with photos from your sales agent and communication with your build superintendent. I would pick another Del Web community again without any hesitation.

The purchase of our new retirement home with Del Webb / Pulte in Sun City Festival has been a relatively low stress experience. This was consistent through all stages (sales, design center, title, mortgage, construction, final inspection, closing, and post move in). Usually the most stressful phase "construction" was also low stress due to our Field Manager "Michael" and his leadership. They explained the process and established a communication plan at the start. This formed an issues resolution team and process for responding to all issues in a timely fashion. This communication process helped ensure the quality of the build and reduced the stress that comes with the largest purchase typically made. ... More

We’ve built 5 homes in our lives. This was by far the best and quickest experience. They certainly have the whole process down pat. We are very happy with our home.

Our 2nd house built by Del Webb, we are pleased once again. Love the layout of the house, we downsized for our retirement years and the Hideaway fit our new lifestyle.

Great home for money spent. Overall a good experience. A few issues. Issues were addressed and corrected in a timely manner. Construction manager is great to work with. Really like all of the upgrade options Pulte offers. A really nice neighborhood to live in.

I’ve Been So Very Impressed With BRIAN MY CONSTRUCTION SUPERVISOR!!He’s UNBELIEVABLE.!!! He Responds To ALL of My Calls IMMEDIATELY & His SOLUTION SKILLS ARE AT THE TOP. I Was a Carpenter Superintendent For a Very Large Company So I Know What I’m Talking About. Thank You Del-Webb & ESPECIALLY BRIAN WITH POULTY BUILDERS!!

We worked with Michael from the sales office. He was outstanding and we had built a relationship with him from when we started looking a year and a half ago. Steve was great at addressing issues in our walk through. Sheree has been a joy to work with and on top of her game.

We built a new house from the dirt up at Sun City Anthem @ Merrill Ranch. The experience and build quality was excellent. The materials and technology used are the very latest. The design center provides a vast number of choices to make your home your own. And the construction supervisor assigned gets to know you personally and was a super responsive resource throughout the process. Of course, like most new homes, the base pricing is deceptively low requiring at least +50% in upgrades to get to the house you want, but the end purchase price is competitive. Del Webb (part of Pulte) also offers their own competitive financing and homeowners insurance, and were very flexible when we changed from a mortgage purchase to cash at the latest minute. Highly recommended. ... More

We ended up having two builders. The first one was fantastic and communicated all the time sending pictures along the way. After about a month we had a second builder who didn’t communicate at all. Wasn’t the end of the world as others we know in the community sent pictures. The house is very nice and we have been switching out cheep items that were part of the house like tolet seats and facets. There were two issues with the home. The biggest was the master shower is leaking really badly. This was brought up by our independent inspector. Though we were told, by the builder who didn’t communicate, that if there were any issues at all to reach out and he would be sure to get it fixed right away. This doesn’t seem to be the case as the issue isn’t fixed and scheduled for another two weeks from now. All other items from the home inspection were taken care of and pictures were sent as they were completed. All in all a very good experience and we are very happy with the home and the process we went through. ... More

From sales through Construction our experience has been great. The only hiccup so far is lack of timely response to emails to our Customer Service representative.

Escrow and closing flawless. Move in readiness exceptional. Project manager very attentive to project quality

All the people we have worked with have been helpful and responsive. We love the home, the layout, and the location. Coming from out of state and having had several custom homes built over the last 30 years, some of the building processes are strange and seem cheap. Especially in comparison to the rest of the home and the price….ie, the baseboards are 1/2 the size they should be because they are put in before the flooring. We’ve never seen this and it looks very cheap…especially next to the upgraded flooring and the lovely, 8’ interior doors. Also the bathrooms are very basic, which is disappointing and all the granite seems outdated…it’s similar to granite we had in a home built in 2012. We’ve replaced the baseboards and over time we’ll upgrade the bathrooms and granite. Understanding this is a spec home, it’s still strange the areas that were upgraded and the ones that were not. Again, overall we are happy with the home itself and especially with the buying process and the people we’ve worked with. Thank you! ... More

My only complaint is the quality of the cabinets. Having trouble with pull outs and doors closing properly. It feels they were lower quality and instillation was not done properly

Everyone was great to work with and very responsive to our needs

Quality of workmanship has been top notch. We are pleasantly surprised.

Great construction managers. I think several of the materials have been upgraded and the preparation/installation of materials is greatly improved from our experience 5 years ago. Paint quality could be better. This is our 3rd home in Merrill Ranch in 10 years and we love the community.

All of the personnel we dealt with were very helpful, the entire building process went smoothly and was very timely.

Mark (Sales) Dave (general) were amazing

The entire process from sales to completion went smoothly. This is our third new build and we were impressed with the quality and value of our new home. The build team did a great job keeping us informed of the build progress, even sending us pictures, and of any issues that occurred. They responded quickly to any questions or concerns we had during the build. Just a shout out to Aaron in sales who really was great to work with and Cody our construction manager who kept us informed on everything. I definitely would recommend Del Webb and Pulte Homes to anyone looking for a great new home in a wonderful community. ... More

For the money, quality of build and community you can’t go wrong.

Process was easy, informative and professional.

It was good to work with them

Living in a beautiful home and a beautiful community in the hills of Buckeye, Arizona

Our experience was very good. Closing process was explained very well and completed with no issues. Project Superintendent deserves an 11 on a scale of 10 as highest score.

Both Elaine (sales) and David (the construction manager of our home) were excellent - knowledgeable, responsive, respectful of our concerns, and both followed up with us to ensure we were happy with the information provided or issue resolved. In hind site I wish we had asked questions about grading, elevation, water flows, and when the home was actually built - the answers may have influenced which home we actually bought, not whether or not we bought.