Skip main navigation

Del Webb Reviews in Phoenix Mesa, AZ

What Phoenix Mesa Homeowners Have to Say About Del Webb.

Read all 705 verified reviews from homeowners that built a new home with Del Webb in the Phoenix Mesa area. Phoenix Mesa homeowners have rated Del Webb an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Del Webb

has 3.9 out of 5 stars in Phoenix-Mesa Area

705 Reviews in Phoenix-Mesa Area

Ratings by Category

Overall 3.9

Quality 3.6

Trustworthiness 3.8

Value 3.9

Responsiveness 3.5

Del Webb in Phoenix-Mesa Area

View Homes

Customer Reviews

Surprise

  • Janine S.
  • Verified HomeBuyer
  • May 31, 2024
  • Buckeye, AZ

Both Elaine (sales) and David (the construction manager of our home) were excellent - knowledgeable, responsive, respectful of our concerns, and both followed up with us to ensure we were happy with the information provided or issue resolved. In hind site I wish we had asked questions about grading, elevation, water flows, and when the home was actually built - the answers may have influenced which home we actually bought, not whether or not we bought.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Buying a Pulte home

  • Thomas J.
  • Verified HomeBuyer
  • May 02, 2024
  • Buckeye, AZ

The sales team was great and accommodating. Our construction manager kept us informed and advocated for us every step of the way. My only criticism is the paint is low quality and you will need gutters. Overall, great experience and love it in Sun City Festival.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Exceptional

  • Bobbie M.
  • Verified HomeBuyer
  • April 12, 2024
  • Buckeye, AZ

Wonderful experience from sales agent, escrow, title, and everyone in between. My sister bought a Del Web home in Nevada and had a completely difference experience. I am very grateful to all of the staff here and also my neighbors. A very pleasant experience

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Aaron was a pleasure to work with. Same with Wes.

  • Henry D.
  • Verified HomeBuyer
  • February 28, 2024
  • FLORENCE, AZ

Would recommend Del Webb/Pulte as a builder to anyone shopping for a new home.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Excellent

  • Patricia K.
  • Verified HomeBuyer
  • February 01, 2024
  • Buckeye, AZ

That Richard and Mark are responsive and informative on any questions I have had on my home and grounds. and Kim from HOA is professional and approachable.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Great house from great people

  • Linda R.
  • Verified HomeBuyer
  • February 01, 2024
  • Buckeye, AZ

From the first time I explored a Del Web home, through several times that I changed my mind on what home I wanted to purchase, the sales staff and the builder - supervisor have encouraged me and found me a great new home with amenities that appeal to me.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Awesome quality!

  • Charles K.
  • Verified HomeBuyer
  • January 25, 2024
  • Buckeye, AZ

The buying experience was not stressful. The quality of the house is awesome. Del Webb has their processes down, construction, sales, design center, financing and closing. Well done.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Roby was very responsive to helping with timely small construction related issues during my moving in process.

  • James H.
  • Verified HomeBuyer
  • December 27, 2023
  • Buckeye, AZ

It was really very great!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Sales person was very good.

  • Steve P.
  • Verified HomeBuyer
  • December 20, 2023
  • Buckeye, AZ

Way good overall experience. Construction manager Zack was good. Little disappointed in granite countertops and Pulte response to my concerns.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Very good. This is our 3rd home built BY PULTE

  • Randy S.
  • Verified HomeBuyer
  • December 01, 2023
  • FLORENCE, AZ

Like the final home as a hole. We would have like a little more communication with the varies subcontractors. We felt the inside of house during construction could have been kept cleaner. Overall we are very happy with the final home .The formen Josh did answer questions when they came up.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Del Webb Sun City Festival

  • David R.
  • Verified HomeBuyer
  • November 24, 2023
  • Buckeye, AZ

Buying an inventory home was a quick and seamless experience. From the front desk staff, to sales, to closing we dealt with experienced, knowledgeable, warm staff.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Peter

  • Peter B.
  • Verified HomeBuyer
  • November 02, 2023
  • FLORENCE, AZ

Happy with process and home. Del webb realtor and construction manager were great.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Traverse

  • Antonietta S.
  • Verified HomeBuyer
  • October 26, 2023
  • Buckeye, AZ

Love the area!! Quiet and remote but still close enough to the amenities. Just moved in , so far everything as promised. They communicate very well with their buyers. Ready faster than I thought!!!!!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Beautiful New Home

  • Rebecca R.
  • Verified HomeBuyer
  • August 02, 2023
  • Buckeye, AZ

Our sales agent, Ken and construction manager, David were professional and responsive throughout the build process. After living in our beautiful new home for one month, we submitted minor adjustment/repairs and hope that the efficient responsiveness continues!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

The warranty work performed has been above and beyond belief.

  • Frank P.
  • Verified HomeBuyer
  • July 28, 2023
  • Buckeye, AZ

After the original build was complete and we were all moved in some issues arouse and Del Webb Rep Greg was there to explain how the issues would be corrected and they were., he checked in daily to be sure all was going as expected. Everything we discussed has been taken care of with real professionalism. The warranty workman have all been great.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Dwayne

  • Dwayne P.
  • Verified HomeBuyer
  • July 26, 2023
  • Buckeye, AZ

Great construction foreman. Very responsive. Peter was great

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 4

We love our home

  • Keith D.
  • Verified HomeBuyer
  • July 26, 2023
  • Buckeye, AZ

Our home is beautiful and everything we hoped for. Overall experience was great!

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Went smooth

  • Martin V.
  • Verified HomeBuyer
  • May 30, 2023
  • FLORENCE, AZ

The build team was very responsive thank you

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 4

Love our home

  • Mark S.
  • Verified HomeBuyer
  • May 18, 2023
  • Buckeye, AZ

Love our new home and community. Had a independent inspection of the home done shortly after move in. Over all house was in good shape but a short list of things needed repair. To date these things have still not been repaired.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 3

Great move!

  • Ralph J.
  • Verified HomeBuyer
  • May 03, 2023
  • Buckeye, AZ

We decided to move to Arizona from Florida. Having owned a Pulte home in a Del Webb Community before, it was an easy decision to move to Sun City Festival. The whole experience was made easy. From Jerry in the sales team to Richard who managed out build, everyone was helpful, professional and efficient. Great team!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Love this home

  • Deborah P.
  • Verified HomeBuyer
  • March 29, 2023
  • Buckeye, AZ

The location and view are fabulous. This home has ticked off everything we wanted. The style and size are exactly what we were looking for in a home. And the amenities exceed our wish list.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Happy homeowner

  • Anonymous
  • Verified HomeBuyer
  • February 02, 2023
  • Buckeye, AZ

I love my new home and especially the neighborhood and my view. They got home ready for me on time. The Superintendent working on my punch list was amazing. Robby responded quickly to any issues that needed addressing. I would recommend a home here to my friends.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Gorgeous house

  • Anonymous
  • Verified HomeBuyer
  • February 02, 2023
  • FLORENCE, AZ

It took a while to finish (13 months) but the finished home is absolutely lovely. Once we moved in we found very few things that needed follow up with customer care which is much better than the experience I hear from other new home buyers. The initial 9 months of the building process was disappointingly slow and communication was almost nil, which I complained about, but the builder assigned a new manager at that point and then everything moved quickly. Very quickly. A couple parts were not available by closing and I’m still waiting to get those resolved but one issue is being taken care of ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

The project and building mgr, Steve & Dana, we’re very attentive and helpful.

  • Marshall H.
  • Verified HomeBuyer
  • January 12, 2023
  • FLORENCE, AZ

Overall a very good experience.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

I love the city and the ambience of the whole area.

  • Thomas M.
  • Verified HomeBuyer
  • December 10, 2022
  • Buckeye, AZ

Moving from CALIFORNIA here has been eventful, and trying. I think it has been and will be worth it. Pulte has made that as easy as it can be. Not perfect but good.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5