Del Webb Reviews in Riverside San Bernardino, CA

David, the Realtor at sales office was great, knowledgeable professional. Wonderful experience. Kudos!

This purchase was quite a nightmare. There was many delays, poor craftsmanship and materials not to our standard for the cost of them. As a disabled veteran on a budget it was hard to see the upgrades they charged excessively for although were needed for my safety. We were to far in to look elsewhere. If we could have we probably would have went a different direction. We love the area.

Very carefully evaluate what you get for advertised price, versus all the "options" you need to satisfy desired living. Plan on adding about $100,000.00 to get the final product. Options appear outrageous. Some are basic and should be provided in base price of house. LOOK WITH A SHARP EYE AT FINAL PRODUCT AND TRY TO OPERATE ALL EQUIPMENT .

I think certain products and options should come standard with the home and NOT an upgrade to everything in the home. Make sure to ask lots of questions of what is an upgrade and what comes standard...

Road noise from Dinah Shore Drive makes being in the backyard impossible. Road noise is even heard from within the house.

Just wish someone would help me figure out how WHAT I purchased operates!!!

Would highly recommend

My son and I looked for two years at older and newer homes. We decided on a new home with a listing of the values and home plan to fit our style of living. We are loving the plan we chose because of the quality, workmanship, and price. The design center experience was fun and choices were many. We were fortunate our former home sold quickly because we were able to stay in a friend's condo in Palm Desert and visit our home and see it being built. We have moved in and things that needed attention were quickly taken care of by a professional staff of people.

house was presented in a quality condition at closure. Everything working no issues to speak of. Constructioncrew members and sales staff were the tops.

Very good experience...up front on most aspects of the purchase. One criticism would be that when we received the keys (including mailbox key) no one mentioned that mail delivery would not be at the mailbox, but instead would require trips to the post office to receive mail/USPS deliveries. This created confusion.

Overall it has been a great experience.A couple glitches here and there but we are very happy

Communications with the solar vendor is lacking. Closed escrow 2 months ago and have received no feedback as to what the delay is. The "upgraded" kitchen cabinets are a disappointment. Love all the open space and walking paths. Club house looks like it is going to be outstanding.

The construction process was on time. The sales and construction staff were very responsive. The house itself is of great quality

Throughout the building process, we were informed of all the extras the Del Webb/Pulte puts into a home. Any cosmetic problems we had were handled very quickly. We are happy we purchased this home.

You have some excellent people.

Homes are nice, and we love the complex, but upgrades are excessively expensive. Head construction supervisor promises quick fixes for issues but doesn’t follow through and requires numerous attempts to get things done. We are still waiting on several issues we were promised would be done within a week, a month and a half later.

Was an excellent experience while house was being built. Chad our supervisor was excellent. The workers seemed to take care of any and all things. I do have an issue with the landscape people. Once they put in a very sparse space and problems came up they ignored all my needs to fix the items that had problems. I had to pay someone outside to take care of the problems. Lastly - The response on fixing things after we owned the house is less then adequate.

We love our new home! We love the community! The overall home buying experience was very good. There are opportunities for greatness, however. Tracy, our sales rep, was amazing. Professional and knowledgeable every step of the way. She helped made the process smooth and delightful and instilled confidence in us. The options selection was the area of biggest concern for us. You have to be an informed buyer. Most of the build quality issues could make this an amazing experience. Some are related to skill and oversight and others are related to materials. The post closing experience has also been very good. Overall, our rating is very good. ... More

Having purchased a number of new homes over the years, I was extremely disappointed with the build quality of this new home. It would appear that the sub-contractors, were in a hurry to complete their part of the construction. I am also surprised that the builders walk through did not identify a number of issues.

Order of events: 1. Move in day: the air conditioner no longer worked. A compressor was defective. Hum, an omen of things to follow? 2. Three days later the air is fixed, but a wind storm came up and half the house lost power. Why did a breaker switch turn off? 3. After living in the home a few days there were a number of issues with the painting...it was a mess. A month later, we're still working on having that addressed. Also, there is and still is paint splashed all over the brick work. Sloppy? Perhaps...thank goodness I didn't paint it for I'm sure it would have been worse since I'm not a professional. 4. Stainless steel sink has scratches in it...must have been my fault or perhaps it's not as "quality" as one might presume. At least that's what I have been told..."we don't use the best materials." 5. Breaker has tripped four times in four weeks. 6. Granite counter was chipped...but that was fixed; however, upon the repair guy telling me it was not sealed (I wondered why water was soaking into the stone) I realized that $500k does not actually buy sealer for another "quality item." 7. Evening walks display beer bottles and caps in building areas. Perhaps it's for happy hour when the work day is finished...perhaps. 8. Ceiling fan outlet appears to be wired incorrectly...not sure how many are that way, but had an electrical engineer over to look at it and there is no power. However, when speaking with the "approved electrician" he seems to think I had something to do with it not being operable. He'll be here to fix the door bell since it sticks. 9. Guest bathroom window is scratched. This is only week six since move-in. I wish I could be more positive, but alas, my neighbors also feel the pain of "quality." I'm afraid they will not speak up. As it is, I have to remain anonymous. I'm sure they will know who wrote this. On the plus side...I have exceptional neighbors. That is the best part of living here. ... More

The home I purchased is really well built in almost every way. However, when they come across a problem that affects many if not most homeowners they tell us what we need to do to fix the problem. In particular they installed a cheap garage door that does not allow for adjustments. Yes I have spoken to multiple Experts and and I am using their words. A new home should have a secure closing garage door. We live in a windy and Sandy area and I have owned 2 other homes in the area and have never had this problem. I expect a number of us will be contacting higher Pulte management to discuss solutions to what is clearly a major problem for many homeowners and the lack of a real solution we have received. Pulte has been very good about fixing the small problems encountered, and the sales staff has been wonderful. ... More

The workmanship is excellent

Process was easy, including setting up my mortgage with Pulte. Have had a couple issues since I moved in, but each were immediately addressed and taken care of.

Quality is the best, and follow up since purchase has been 5 star!!!

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