Skip main navigation
Del Webb

Del Webb Reviews

What Homeowners Have to Say About Del Webb.

Del Webb has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Del Webb 9647 homeowner reviews to learn why they are the right team to build your new home.

Del Webb

has 4 out of 5 stars overall

9647 Reviews

Star Rating Breakdown

5 ★ 4397

4 ★ 2386

3 ★ 1614

2 ★ 773

1 ★ 477

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 4

Responsiveness 3.9

Customer Reviews

Outstanding build & communication

  • Lavernn H.
  • Verified HomeBuyer
  • August 21, 2026
  • Richmond Hill, GA

From the moment we interacted with sales staff we felt a warm connection. Completely transparent process. This is our 3rd Del Webb build & it's because of their quality, home options & dedicated employees. We had a few hiccups with the mortgage application process but they were resolved.

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Wonderful easy experience

  • Judith L.
  • Verified HomeBuyer
  • August 21, 2026
  • Georgetown, TX

From our first experience with Ashley in the sales office I knew that we were in good hands We lived in Florida and did everything long distance I did come back to ***** to go to the design center and work with Rachel who was marvelous Kevin was my construction manager and called me every week to give me progress reports My walk through and closing went without a hitch The Sun Citybteam made our purchase and move a wonderful experience Thanks to all

Total Score 5

Quality 4

Trustworthiness 5

Responsiveness 5

Very good experience

  • Anonymous
  • Verified HomeBuyer
  • August 20, 2026
  • Georgetown, TX

Not everything can be perfect, but it has been a good homebuying experience.

Total Score 5

Quality 4

Trustworthiness 5

Responsiveness 5

Best decision ever to come to Carolina Overlook. From my salesperson Kirsten, staff at office, and construction manager Damien, It was a smooth transition.

  • Diane S.
  • Verified HomeBuyer
  • August 19, 2026
  • Clayton, NC

What influenced my review was the quality of the work done to build my new home. My Construction Manager Damien ***** kept me up with the progress of the home as well as guide me on any concerns. He was wonderful on responding to my concerns even after I moved in. Every important feature was addressed, HVAC, gas lines, electric, water etc. It was a nice touch to have this person along the way, I moved here from another state, this experience was awesome. Made me confident I made the right move. Thank you Damien, Thank you Dell Webb.

Del Webb responded:
Thank you for sharing your feedback with us. We’re thrilled to hear the quality of your new home and the support you received throughout the process gave you confidence in your move! It’s wonderful to know that Damien's communication, responsiveness, and continued support after move-in made such a positive impact. Thank you for choosing Del Webb and welcome home! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Best In Class!

  • Fernando B.
  • Verified HomeBuyer
  • August 19, 2026
  • NEW BRAUNFELS, TX

Pulte homes in Del Webb Veramendi are a standard above in the way the homes are constructed, manufactured, and prepared for the Buyer. The homes 1, 2, 5, and 10 years warranties allows the (Prospective Buyers) to purchase with a complete sense of comfort, ease, and reliability, making the whole home buying process as painless as possible!

Del Webb responded:
Thank you for sharing your feedback. We’re thrilled to hear the quality and construction of your new home stood out and that the warranty program provided added confidence throughout your homebuying journey! We truly appreciate your kind words and are delighted the process was such a positive one. Welcome home! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Smooth and responsive.

  • David F.
  • Verified HomeBuyer
  • August 18, 2026
  • Buckeye, AZ

Our sales agent, Elaine ***** and our construction manager, David ***** were excellent. Both were fast to respond to any concerns or needs we had. They were quick to answer questions or any needs we had. They are both excellent representatives of your company.

Del Webb responded:
Thank you for sharing your feedback. We're thrilled to hear that you had such a positive experience while working with Elaine and David! It's wonderful to know that they were responsive to your questions and concerns. Welcome to the community! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Our building supervisor *****, was outstanding throughout the entire process. We built from out of state and he kept us informed at every turn. He was always responsive with a positive perspective and did so in a timely manner.

  • James H.
  • Verified HomeBuyer
  • August 18, 2026
  • Greenwood, IN

For us, ***** was a well-oiled machine. From initial interest to contract to design and then build...it was pretty much without a hitch. We are quite thrilled with the entire team and the hand-offs that took place.

Del Webb responded:
Thank you for sharing your experience. We're thrilled to hear that you had such a positive home building experience, especially being from out of state! It's wonderful to know that your building supervisor kept you informed throughout and that you're happy with your new home! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Smooth, professional and enjoyable!

  • John L.
  • Verified HomeBuyer
  • August 18, 2026
  • Palm Desert, CA

We've had a seamless experience with our home-buying process at Del Webb Explore. Kristen was wonderful throughout the sales process—supportive, knowledgeable, and patient every step of the way. Since taking possession of our home, Ruben has also been fantastic and very helpful. We couldn't be happier with our experience and our new home!

Del Webb responded:
Thank you for sharing your experience with us. We're thrilled to hear that you had a smooth and seamless experience! It's wonderful to know that Kristen and Ruben have been helpful throughout the process. Congratulations on your new home and welcome to the community! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Learning process.

  • Anonymous
  • Verified HomeBuyer
  • August 18, 2026
  • Okatie, SC

As you continue to build the homes in SCHH, I have heard that each new section being built, is improving over past builds with the issues found on 2 to 3 year old homes. I appreciate that your people continue to learn from their mistakes but also fix the issue with the next builds so they do not have to repair the same issues. Being in the home only a few weeks, we have seen some mistakes that will need to be addressed and remedied during our 1 year walk through. Sloppy contractors. They ripped out the underground internet wiring 5 times in 3 weeks causing the internet company to repair ...

Del Webb responded:
Thank you for sharing your feedback. We appreciate your recognition of the continued improvements being made as the community grows. We’re sorry to hear about the concerns you’ve encountered so soon after moving in, particularly the repeated internet service disruptions during ongoing construction. We'd appreciate the opportunity to learn more about your concerns, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Total Score 4

Quality 4

Trustworthiness 4

Responsiveness 3

Somewhat disappointed.

  • Carolyn J.
  • Verified HomeBuyer
  • August 18, 2026
  • Murfreesboro, TN

Two fan boxes have stripped screws so fans can't be hung properly but Pulte won't replace them. Drawer catches in kitchen. Need manual for sprinkler system plus how many zones do I have and where are they, etc. If you're going to be so strict on yard details (plants, fence, patio screened/enclosed) collaborate with local companies so we can just call a company that knows your rules already. ***** handyman on call would be wonderful. And why put ***** air returns in the ceilings where old people need an 8ft ladder in order to change them??

Del Webb responded:
Thank you for sharing your feedback. We’re sorry to hear about the concerns you’ve encountered with the fan boxes and kitchen drawer, and we appreciate your suggestions regarding sprinkler system guidance, local service providers, and accessibility of air returns. We’ll ensure your comments are shared with the appropriate team for review as we continue looking for ways to enhance the homeowner experience. ^KH

Total Score 3

Quality 3

Trustworthiness 3

Responsiveness 3

We wouldn't purchase from Del Webb again.

  • Kim C.
  • Verified HomeBuyer
  • August 18, 2026
  • Mesquite, NV

We have been ***** to from the start from everyone,and all we hear are excuses. We had to replace garbage disposal first week for one that works properly. We paid for the outdoor gas line for a BBQ that is useless to us because of it's location, and was told to bad for us! We have a whole list of issue's.

Del Webb responded:
Thank you for bringing this to our attention. We're truly sorry to hear about your experience and the lack of resolution of your concerns. We'd appreciate the opportunity to learn more about them, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Total Score 4

Quality 3

Trustworthiness 2

Responsiveness 3

Great experience

  • Anonymous
  • Verified HomeBuyer
  • August 17, 2026
  • Clermont, FL

Everyone from our sales rep to our house repair,s have been great

Del Webb responded:
Thank you for sharing. We're thrilled to hear that you have had a great experience thus far! It's wonderful to know that your concerns have been addressed to your standards. Welcome to the community! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

A great experience

  • Anonymous
  • Verified HomeBuyer
  • August 17, 2026
  • Westborough, MA

Overall a great experience. Problem with bathroom door after a couple of weeks and got no response at first but was eventually fixed.

Del Webb responded:
Thank you for sharing your feedback. We're glad to hear that overall, you've had a great experience! We're sorry to hear about the lack of response on your concerns but glad to hear that it was eventually resolved. ^KH

Total Score 5

Quality 4

Trustworthiness 5

Responsiveness 3

It has been good. Even though some things had to be tweaked, they were nice to arrange to fix as needed.

  • Anonymous
  • Verified HomeBuyer
  • August 17, 2026
  • North Myrtle Beach, SC

Some of the workmanship was not up to custom quality, but again some was corrected and overall good for the price points.

Del Webb responded:
Thank you for sharing your feedback. We’re glad to hear your overall experience has been a positive one and that our team was helpful in arranging corrections when needed! We also appreciate your comments regarding the workmanship and are pleased to hear the concerns were addressed and you’re satisfied overall. ^KH

Total Score 5

Quality 4

Trustworthiness 5

Responsiveness 5

Pleased new owner

  • Rodney W.
  • Verified HomeBuyer
  • August 17, 2026
  • Clayton, NC

Our design and construction team were great to work with. They were all very professional and pleasant to work with. They were responsive to our requests and kept us informed on a regular basis during the construction phase. We highly recommend the Carolina Overlook team - specifically Kamala, Liz and Damian!

Del Webb responded:
Thank you for sharing your feedback. We're thrilled to hear that you had such a positive experience with our team! It's great to know they kept you informed and were responsive throughout your process. We appreciate your kind words and your recommendation! ^KH

Total Score 5

Quality 4

Trustworthiness 4

Responsiveness 5

Poor quality, Windows Quarter wrench tolerance for various phases of construction is excessive Our sales person, Madeline, also known as Maddy was wonderful The person in charge of warranty information never got back to me with answers to my questions

  • Gary F.
  • Verified HomeBuyer
  • August 17, 2026
  • Saint Cloud, FL

[TRANSLATED FROM FIL] THAT

Del Webb responded:
Thank you for sharing your feedback. We’re glad to hear Maddy provided such a positive experience! That said, we’re sorry to hear about your concerns with the quality of your home and the lack of follow-up regarding your warranty questions. We'd like to escalate your questions and concerns to our team for further review, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Total Score 4

Quality 3

Trustworthiness 5

Responsiveness 5

You all were very accommodating

  • Anonymous
  • Verified HomeBuyer
  • August 17, 2026
  • Indio, CA

Some of walls are not 90degrees The wall with the fireplace is not symmetrical or off center

Del Webb responded:
Thank you for sharing your feedback. We’re glad to hear our team was accommodating throughout your experience. We also appreciate you bringing your concerns regarding the wall alignment and fireplace placement to our attention, and we’ll ensure your comments are shared with the appropriate team for review. ^KH

Total Score 4

Quality 4

Trustworthiness 4

Responsiveness 5

Met expectations

  • John E.
  • Verified HomeBuyer
  • August 17, 2026
  • Belmont, NC

Sales/Marketing experience exceeded expectations. Selections were quite limited compared to other community developers. Finishes are average, and basic.

Del Webb responded:
Thank you for sharing your feedback. We’re delighted to hear the sales and marketing experience exceeded your expectations! We also appreciate your comments regarding the selection options and finishes, and we’ll ensure your feedback is shared with the appropriate team for review. ^KH

Total Score 4

Quality 3

Trustworthiness 4

Responsiveness 4

Very easy start to finish

  • Anonymous
  • Verified HomeBuyer
  • August 15, 2026
  • McKinney, TX

Overall satisfaction with buying process

Del Webb responded:
Thank you for sharing. We're thrilled to hear that you had a smooth and seamless experience from start to finish! Welcome to the community! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

All good. No issues

  • Lloyd P.
  • Verified HomeBuyer
  • August 15, 2026
  • NEW BRAUNFELS, TX

No problems

Del Webb responded:
Thank you for sharing. We're thrilled to hear that you have been enjoying your new home with no concerns! Welcome to the community! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Sound builder with responsive customer care

  • Anonymous
  • Verified HomeBuyer
  • August 14, 2026
  • Charleston, SC

The team was very responsive at every stage of the process - from lot selection to warranty service.

Del Webb responded:
Thank you for sharing your feedback. We're delighted to hear that our team was responsive throughout each stage of your process! Congratulations on your new home and welcome to the community! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Has been excellent!

  • Anonymous
  • Verified HomeBuyer
  • August 14, 2026
  • Okatie, SC

Everyone has been friendly and attentive

Del Webb responded:
Thank you for sharing. We're thrilled to hear that you have had such a positive experience! It's wonderful to know that our team has been friendly and attentive throughout the process. Welcome to the community! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Pulte home review

  • Angela W.
  • Verified HomeBuyer
  • August 14, 2026
  • Lebanon, TN

Everyone is super nice and pitch quality and warranty of home and property. Make sure you read fine print! We have some legitimate and concerning issues with the property and have been trying to resolve since we moved in . (3months) The community and lifestyle director is amazing!

Del Webb responded:
Thank you for sharing your feedback. We’re glad to hear you’ve had positive interactions with the team and that your lifestyle director has made such a great impression! That said, we’re sorry to hear you have unaddressed concerns and would appreciate the opportunity to learn more about them. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Total Score 4

Quality 3

Trustworthiness 3

Responsiveness 3

Great

  • Anonymous
  • Verified HomeBuyer
  • August 12, 2026
  • Corona, CA

The purchase was timely and hassle free.

Del Webb responded:
Thank you for sharing. We're thrilled to hear that your homebuying experience was smooth and seamless! Congratulations and welcome to the community! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Warranty work

  • Lisa M.
  • Verified HomeBuyer
  • August 11, 2026
  • Richmond Hill, GA

It was a pleasure working with Jamie throughout the warranty process. She was responsive, helpful, and consistently followed up on each aspect of the work to make sure everything was completed to our satisfaction. We continue to be very impressed with Pulte and their team and appreciate the excellent customer service we've received.

Del Webb responded:
Thank you for sharing. We're thrilled to hear that you had a positive experience due to Jamie's efforts! It's wonderful to know that she was responsive, helpful, and addressed your concerns to your standards. Welcome to the community! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Narrow Reviews by Area