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Del Webb Reviews in Jacksonville St. Augustine, FL

What Jacksonville St. Augustine Homeowners Have to Say About Del Webb.

Read all 378 verified reviews from homeowners that built a new home with Del Webb in the Jacksonville St. Augustine area. Jacksonville St. Augustine homeowners have rated Del Webb an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Del Webb

has 4.1 out of 5 stars in Jacksonville-St. Augustine Area

378 Reviews in Jacksonville-St. Augustine Area

Ratings by Category

Overall 4.1

Quality 3.7

Trustworthiness 4.1

Value 3.9

Responsiveness 3.9

Del Webb in Jacksonville-St. Augustine Area

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Customer Reviews

Del Webb - Great experience, great home, great experience.

  • Diana M. E.
  • Verified HomeBuyer
  • August 04, 2021
  • Ponte Vedra, FL

Great experience, great home, great experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

EVERYTHING IS EXCELLENT QUALITY INCLUDING INSTALLATION

  • Gordon S.
  • Verified HomeBuyer
  • August 01, 2021
  • Ponte Vedra, FL

I have never lived in a house with such quality construction - not even sure I have ever been in one this nice. Everything little thing was thought out in advance - mitered joints are perfect, trim is perfect; all the doors and cabinets are hung perfectly; tiles are perfectly installed; the big glass door on the shower are perfect; the sprinkler system is absolutely incredible, pavers are perfectly installed; I couldnt believe the garage was sheet rock, textured, painted and trim at the base! I never knew an in-wall pest control system existed. I have never had all the appliance booklets like ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Building progress

  • Barbara H.
  • Verified HomeBuyer
  • July 29, 2021
  • Ponte Vedra, FL

Attention to detail and ongoing updates of construction progress

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Del Webb - jamie was a treat to work with as was bill, the oulte salesman

  • Lyda W.
  • Verified HomeBuyer
  • July 28, 2021
  • Ponte Vedra, FL

jamie was a treat to work with as was bill, the oulte salesman

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Our Construction Supervisor He kept us informed with the build out.

  • Paul M.
  • Verified HomeBuyer
  • July 28, 2021
  • Jacksonville, FL

Just stay involved in the build out time frame.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Del Webb - The sales Associates were professional, reliable, and dependable

  • Samuel C.
  • Verified HomeBuyer
  • July 28, 2021
  • Jacksonville, FL

The sales Associates were professional, reliable, and dependable throughout my entire interaction with them.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

quality of workmanship

  • Patricia A.
  • Verified HomeBuyer
  • May 18, 2021
  • Ponte Vedra, FL

pays attention to detail throughout the condo;

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Del Webb - great job on construction .

  • Ann A.
  • Verified HomeBuyer
  • January 06, 2021
  • Ponte Vedra, FL

great job on construction ...jaime was a pleasure to work with

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Delivered what they said they would deliver

  • Edward J.
  • Verified HomeBuyer
  • November 03, 2020
  • Ponte Vedra, FL

Professional, no nonsense, courteous and efficient

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Del Webb - Excellent work

  • Carlos T.
  • Verified HomeBuyer
  • September 09, 2020
  • Ponte Vedra, FL

Excellent work

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Wonderful

  • James S.
  • Verified HomeBuyer
  • August 12, 2020
  • Ponte Vedra, FL

I thought the home buying experience was made very by Pulte. We had some challenges to close in 3 weeks but we did it!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Amazing House

  • Daria M.
  • Verified HomeBuyer
  • May 26, 2020
  • Ponte Vedra, FL

Our home is so well planned out. The quality of materials excellent ! The attention to detail amazing !

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Beautiful Community

  • Robin W.
  • Verified HomeBuyer
  • November 13, 2025
  • Yulee, FL

We had a great experience with Del Webb/Pulte and so far we are enjoying the community!! I would definitely consider this builder for future homes

Del Webb responded:
Thank you for sharing your experience. We’re thrilled to hear that you had a great experience with us and that you’re enjoying the community! It means a lot to know you’d consider us again for future homes. Congratulations on your home, enjoy! ^KH delwebb

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Cookie Cutter Homes

  • Anonymous
  • Verified HomeBuyer
  • November 06, 2025
  • Yulee, FL

materials offered are low-medium quality and limited in options. high-end materials (e.g., fully finished kitchen cabinets) are not available.

Del Webb responded:
Thank you for taking the time to share your feedback. We’re sorry to hear that the selection of materials and finishes didn’t meet your expectations. We strive to offer a range of options that balance quality, style, and value for our homeowners, but we understand how important it is to have more premium choices available. Thank you again for sharing your insights. ^KH ...

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

Niko - Foreman

  • James L.
  • Verified HomeBuyer
  • October 09, 2025
  • Yulee, FL

Niko was great to work with. Communication was on time and very responsive. During walkthroughs he was very attentive and even pointing out issues we may have missed. Very thorough in explaining the process.

Del Webb responded:
Thank you for sharing your feedback. We are so glad to hear that you had a positive experience while working with Niko! It's wonderful to know that he was responsive throughout and attentive to the details in your home. Congratulations and enjoy your new home! ^KH delwebb

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

New build DWN

  • Barbara B.
  • Verified HomeBuyer
  • September 03, 2025
  • Ponte Vedra, FL

Overall we found Pulte easy to work with and the process was quick, easy and streamlined. We truly enjoyed working with Alex, he is an asset to your team. Responsive to calls and always available to answer any questions. He fixed any issues we found immediately and to our satisfaction.

Del Webb responded:
Thank you for taking the time to share your feedback with us. We're delighted to hear that Alex was responsive to your questions and fixed any concerns promptly! Also, it's wonderful to know that you found our process easy and streamlined. Congratulations on your new home and welcome to the community! ^KH ...

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

No sure what this means

  • Anonymous
  • Verified HomeBuyer
  • September 03, 2025
  • Saint Johns, FL

From contract to closing everything went extremely well. I did have one issue after purchase that I feel could have been handled better . But overall I would strongly recommend a Pulte purchase.

Del Webb responded:
Thank you for taking the time to share your feedback with us. We're glad to hear that your process from contract to closing went well! That said, we're sorry to hear that you had some concerns that could have been addressed better. If there's anything we can do to help, don't hesitate to reach out! We appreciate your recommendation, enjoy your new home! ^KH ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Joanne

  • JoAnne S.
  • Verified HomeBuyer
  • July 16, 2025
  • Yulee, FL

From the beginning with the sales person until my home was built, the process went fairly smoothly. I am satisfied with the quality of my home as I have had two customs homes built in the past. There have been a few problems since I moved in and I find the responses are slow to nonexistent considering I have emailed Pulte and the HOA a number of time about the same problems.

Del Webb responded:
Thank you for taking the time to provide feedback for us. We’re glad to hear the overall build process went smoothly and that you're satisfied with the quality of your home! That said, we're truly sorry to hear about the slow or unresponsive follow-up after move-in. We'd like the opportunity to learn more about your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 3

Denise W in sales was wonderful

  • William B.
  • Verified HomeBuyer
  • March 12, 2025
  • Yulee, FL

Actually, the entire experience was very easy although a bit rushed

Del Webb responded:
Thank you for taking the time to provide feedback. We are glad to hear that, overall, you had a good experience. We apologize that it felt rushed to you, but we appreciate your insights. ^KH delwebb

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

All good and very responsive

  • Richard O.
  • Verified HomeBuyer
  • February 26, 2025
  • Jacksonville, FL

All good. No major issues. If we had a problem, they got right back to us and fixed it.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Production Manager Alex is a great person to work with and an asset for Delweb

  • Frederick M.
  • Verified HomeBuyer
  • December 27, 2024
  • Ponte Vedra, FL

Alex was a great production Manager, honest, knowledgable and very accomadating . His work ethic made our experience very enjoyable

Total Score 5


Quality 4

Trustworthiness 5

Value 3

Responsiveness 5

Really good experience

  • Anonymous
  • Verified HomeBuyer
  • December 01, 2024
  • Yulee, FL

Pulte made the entire process seamless. Used their mortgage co and title co and as advertised they coordinated behind the scenes. Overall pleased with build quality and responsiveness to questions throughout building process. Weekly progress updates were also quite welcome.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Love my sales person John

  • Karen B.
  • Verified HomeBuyer
  • November 30, 2024
  • Ponte Vedra, FL

Great experience! My salesperson John is amazing

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Very structured and disciplined

  • Eugene S.
  • Verified HomeBuyer
  • November 08, 2024
  • Jacksonville, FL

Del Webb functioned like a well-oiled machine. While the closing was very easy... let's just say they needed a little more oil in that functional area. They did not get closing numbers to us in a timely manner as promised.

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

I had a good experience

  • Carl B.
  • Verified HomeBuyer
  • September 27, 2024
  • Ponte Vedra, FL

Overall Pulte did an excellent job. However, upgrades were overpriced and wire shelves in the closets are unacceptable at this price point.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5