Read the 26 homeowner reviews of Del Webb's new homes in the Naples area. Naples homeowners rated Del Webb an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
5 ★(20)
4 ★(4)
3 ★(1)
2 ★(1)
1 ★(0)
Quality 4.4
Trustworthiness 4.9
Value 4.6
Responsiveness 4.9
star-rating KEEPING ME INFORMED
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Having purchased the home while it was in the process of being constructed, I was put in touch with the site manager. Both he and the sales representative kept me well informed of the progress of the build. I was sent photos regularly when the dry wall went up; the floor tiles being laid, even the driveway, sidewalk, and landscaping progress. It gave me hope that it would be finished on time...and IT WAS! Even during this time of delays everywhere, my home was finished as promised. Couldn't be happier!!! ... More
star-rating The Field Manager Loren was Terrific and a great sales rep Bill.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Honest, Very trusting workers behind them!
star-rating All the details, in every sense. outstanding service.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The service in every way possible, has been so good, great, attentive, responsive, it is SURREAL! we've been blow away.
star-rating Del Webb - Working with our construction manager Loren was outstanding
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Working with our construction manager Loren was outstanding
star-rating Del Webb - I am a retired home builder and the experience with Del Webb
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
I am a retired home builder and the experience with Del Webb was excellent
star-rating Customer satisfaction and quality driven Del Webb
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Del Webb employees, through the entire home building process and before, were always available to take our calls and answer our questions. Throughout the entire design process our opinion is what mattered most! Exceeding customer expectations is the primary goal with the Del Webb team and they achieved their goal! ... More
star-rating Great
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Does not get any better than this.
star-rating Peaceful Retirement
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Good quality all around
star-rating Love our new home!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
We were very impressed with Del Webb/Naples from our first visit, and now in our first month of new home ownership, we are very satisfied and happy with our new home. Every step of the process, from initial visit, to sales discussion, purchasing, watching the construction develop, to closing, to orientation and moving in was very positive. We can't say enough about the people in Del Webb and Pulte we met during the process. They were all terrific! Del Webb/Naples builds a very good home at a very good price, and they have created a very nice place to live here in SW Florida. ... More
star-rating Everything we asked for
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
So far so good,our move-in has gone very well and any small issues have been taken care of promptly
star-rating Good Experience
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Excellent communication throughout the process. Great attention paid to quality of the home. Professional and dedicated team with excellent customer service. Always felt valued as a customer
star-rating A very good buying experience
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
From beginning (starting with the sales person Al) to end (finishing with the construction supervisors, Oscar & Tommy) it was a good hassle free experience. The most important question is, based on my experience, would I do it again? The answer is a resounding "YES". ... More
star-rating Seb & Janet in Ave Maria
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
I must praise everyone we dealt with along the whole process. Beginning with Bill Olex, the salesman who helped us choose the right option for us. Then the Pulte mortgage staff were incredible. Very efficient, patient, friendly and professional from filing, approval to closing. The site manager Tommy was such a pleasure to deal with. He explained every step so we could understand, kept us updated, stuck to the schedule (in fact ahead of schedule) to the every end. I must state that building this home was not a nightmare like the stories you hear. It was exciting, informative and actually FUN! I am so satisfied with the workmanship and materials used. Thank you Pulte. ... More
star-rating Thumbs up for Del Webb Naplez
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
You can trust Del Webb.
star-rating Our field manager (Loren)
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
You have to let the building process work and know they will deliver a great home for you .
star-rating Great Home-Buying Experience
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Del Webb offers a great variety of floor plans and excellent upgrade options. The options end up adding a significant amount to the purchase price but you end of with a beautiful home. Our building site manager was excellent and on top of any issue that arose. We couldn't have been more pleased. ... More
star-rating The design center which allowed us to experiment with different options.
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Made the process seamless and easy
star-rating New start
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Wanted to join resort lifestyle , quiet small town. We bought a ready to move in spec house with a pond view , pool , three car , 3br,3ba , office den ,great kitchen with open concept to living and dining . Large lanai and screened in pool. Best part was all the great new neighbors. Ave Maria is very nice in a rural setting . Nice roads to and from .Pulte offered us a nice finance package that was a smooth process and quick . ... More
star-rating Hard to Schedule Repairs
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 4
The pre-sales, mortgage and closing process was mostly seamless, but now that I am moved in, it is quite difficult to get needed repairs prioritized and scheduled. I would like to see better leadership/follow-up from the Pulte team instead of leaving me to deal with contractors directly. ... More
star-rating New house
Quality star-rating 3
Trustworthiness star-rating 4
Value star-rating 4
Responsiveness star-rating 3
Builder was very good. The representatives of builders were excellent. Contacting the association and sub contractors need some improvement.
star-rating Smart, friendly professionals who responded quickly and well from m beggining to completion...and afterward.
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Our sales representative was very knowledgeable and very helpful. He and his wife live in Del Webb, and will be great friends. Field Manager was also very responsive and always helpful.
star-rating After Purchase service support is very good
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
So far a great experience. Few things could be improved on but all in all good experience.
star-rating 2 months in
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 3
Responsiveness star-rating 5
Response to all issues has been phenomenal. Would like to have seen some leeway in how the interior of the home is laid out. I.e. light switches, lack of lights in closets
star-rating Our house
Quality star-rating 2
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Beautiful home; however, much of the finish work was sub-par: cracked tiles, sloppy painting; uncleared grout throughout the home. Del Webb rep, Eliot, has been great to work with and is resolving all issues.
star-rating My Summary of home builder
Quality star-rating 2
Trustworthiness star-rating 3
Value star-rating 4
Responsiveness star-rating 4
Interior of home home lacked attention to detail. Builder's supervisors should have caught defects.