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Del Webb Reviews in Naples, FL

What Naples Homeowners Have to Say About Del Webb.

Read all 192 verified reviews from homeowners that built a new home with Del Webb in the Naples area. Naples homeowners have rated Del Webb an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Del Webb

has 4.4 out of 5 stars in Naples Area

192 Reviews in Naples Area

Ratings by Category

Overall 4.4

Quality 4.2

Trustworthiness 4.4

Responsiveness 4.4

Del Webb in Naples Area

View Homes

Customer Reviews

Awesome place to live!

  • Michael W.
  • Verified HomeBuyer
  • October 31, 2024
  • Immokalee, FL

Bill our sales professional has routinely gone above and beyond through the entire construction process. He has continued to be of great help even after closing. Pulte has done a fine job of constructing exactly what we had envisioned. The Del Webb community is a fantastic place to spend our winters. Extremely happy with our choice.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Awesome

  • Patricia C.
  • Verified HomeBuyer
  • October 31, 2024
  • Immokalee, FL

My home owners buying experience was great. I did buy a quick move in but the experience to go to closing was relatively easy and totally enjoyed working with my project manager Adriane. He was so helpful and very informative on explaining all the features in the home and his personality made me confident to get to my closing day

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Celestine, David

  • Jill S.
  • Verified HomeBuyer
  • October 31, 2024
  • Immokalee, FL

Very happy with my new home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

.due diligence

  • Anonymous
  • Verified HomeBuyer
  • October 31, 2024
  • Immokalee, FL

Make sure you have your attorney read through the contract and don't assume everything is good! We didn't do our due diligence and I am going to be paying an extra 21.000. because of it! Not there fault but the paperwork had something in it I didn't thoroughly read! After the mistake it was you signed the paperwork!! That's another thing they want you to sign and will tell you you don't really need to read it's all just boilerplate yadyada

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Excellence

  • Ronald R.
  • Verified HomeBuyer
  • October 03, 2024
  • Immokalee, FL

Our experience with our new home purchase in Del Webb, Pulte Home has been excellent. Any concerns were addressed in a timely manner. We feel so blessed to have Jazz as our representative. She has walked us step by step through every process. All issues were corrected by Adrian prior to us taking possession. He was receptive to any concerns we had. This made the process of buying our new home go smoothly.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall fantastic, ups and downs, but never to a point of frustration

  • Roland P.
  • Verified HomeBuyer
  • October 03, 2024
  • Immokalee, FL

Sales were exceptional, as should be expected. Sales is still extremely helpful. Construction manager great and very personable, beyond knowledgeable and a quick thinker to correct issues. Still developing relationship with warranty department but it seems they are more of a go between with sub contractor where I still need to be involved. Work in progress.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Nice Community and Villa

  • Andrea J.
  • Verified HomeBuyer
  • September 13, 2024
  • Immokalee, FL

The home buying experience was easy with Del Webb. The sales person, Holly, kept you informed along the way. It was nice to know the progress and see pictures. Del Webb builds a quality product and the community is great with all the amenities. The only not great thing is I feel I paid a little more thank I should of for the villa.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The construction project manager was professional and diligent in all aspects of the construction.

  • Lawrence L.
  • Verified HomeBuyer
  • August 04, 2024
  • Immokalee, FL

The office salesman was patient and professional with suggestions during the design process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Corey

  • Joel C.
  • Verified HomeBuyer
  • August 03, 2024
  • Immokalee, FL

Absolutely amazing Corey responds to calls and issues immediately. Amazing would definitely go through Cody again.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Thomas

  • Thomas M.
  • Verified HomeBuyer
  • August 03, 2024
  • Immokalee, FL

Great experience buying condo in Dell Webb Ave Maria. Celestine our sales agent very helpful in all details, follow up and general questions. The neighborhood has what we are interested in as snowbirds, golf, exercise room, pools and adult activities. Recommend to look at this community if interested in SW Florida

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Home buying experience in Del Webb Naples

  • Anthony A.
  • Verified HomeBuyer
  • August 03, 2024
  • Immokalee, FL

Very good home buying experience. Had a few issues but they were worked out with some reasonable follow up.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Georgine

  • Georgine B.
  • Verified HomeBuyer
  • July 12, 2024
  • Immokalee, FL

The process of buying my new home was so easy, which made it a pleasant experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Ave Maria Del Webb home

  • Randall W.
  • Verified HomeBuyer
  • July 06, 2024
  • Immokalee, FL

The quality of the home is excellent. The home was built in a well organized manner. JC our construction supervisor was excellent. Bill Olex the Pulte rep that sold us The home was outstanding! could not be happier!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

From Sales to Final Construction

  • Raymond K.
  • Verified HomeBuyer
  • July 05, 2024
  • Immokalee, FL

The sales agent for Del Webb, Michael, answer all of our questions and concerns. Elliot and Damon, overseeing the construction of our home were excellent. They kept us updated on every aspect of the project and we were very happy with our home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Earl

  • James V.
  • Verified HomeBuyer
  • June 14, 2024
  • Immokalee, FL

The Welcome Center was very helpful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Jesus

  • Jesus A.
  • Verified HomeBuyer
  • June 07, 2024
  • Immokalee, FL

It was a good experience for me to buy a Dell Web home. The neighborhood is very nice & peaceful. Will recommend others to buy. Thank you!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Living the good life down here in Florida??

  • Maryann P.
  • Verified HomeBuyer
  • June 07, 2024
  • Immokalee, FL

The experience was a good on.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Did not have pleasant experience with getting in touch with my project manager with issues as my house was being built

  • Jacqueline P.
  • Verified HomeBuyer
  • May 04, 2024
  • Immokalee, FL

Did not have great experiences when trying to get in touch with my project manager

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Pulte/Del Webb over promises and under delivers on home

  • Patrick W.
  • Verified HomeBuyer
  • May 02, 2024
  • Immokalee, FL

I would never recommend Pulte/Del Webb to my worst enemy. They over promised (model homes looked great) and under delivered (so many things were wrong and we are being told that it's cosmetic and not their problem). At the beginning, we had issues with Dolly the sales manager. Very poor managerial skills and can't listen or write anything down. The design folks are very pushy and don't pay attention and when things were done wrong, the response was: 'Sorry, it's not going to be changed and it was human error'. The construction process was ok but the home was a pig sty especially after ...

Del Webb responded:
Hi Patrick, we're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. ^TP ...

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 2

Pulte to me is my building manager. My rating is average overall because of the quality of material

  • Pedro R.
  • Verified HomeBuyer
  • April 11, 2024
  • Immokalee, FL

The reason my ratings are not greater is that my building manager was either not sufficiently trained, or worse, thought that problems I pointed out were not necessarily his responsibility to resolve. Let me explain. When I pointed out two deficient 2x4’s in a load-bearing wall, with large missing chunks of wood, and spacers between studs with gaps 0.5”-1” -wide, with nails clearly showing, I was told that the inspector would determine the need to replace/fix.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Perfect as perfect can be!

  • Linda C.
  • Verified HomeBuyer
  • April 10, 2024
  • Immokalee, FL

Our Salesman, Marc, Sent us updated pictures every few weeks, which we were able to "see" the progress of the build as it moved along. Our construction manage, JC, was the best. He constantly was in touch with us on every build issue and made sure things were taken care of in a timely fashion. His knowledge of all products of the home were greatly appreciated!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Mr

  • Jorge R.
  • Verified HomeBuyer
  • March 07, 2024
  • Immokalee, FL

Jorge We had a great and marvelous experience with Dell Web. The staff is extremely attentive, kind and professional. Our new home is spectacular . Thanks a lot

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Loving our home and Pulti has been great

  • David J.
  • Verified HomeBuyer
  • February 28, 2024
  • Immokalee, FL

We love our new home. Pulti walked us through the entire process. This is a quality home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love our new Florida home

  • Joseph S.
  • Verified HomeBuyer
  • December 21, 2023
  • Immokalee, FL

Right from the start our Sales Consultant Troy and our Construction Manager Cody kept us updated on a regular basis on the status of our building experience. Originally our home was scheduled for completion in February ‘24 and it was delivered to us in November ‘23. There were a few bumps with our walkthrough but Cody rallied the troops and corrected everything to allow the closing to happen without a hitch. Thanks to everyone for the support.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Construction manager was awesome throughout the entire process.

  • John S.
  • Verified HomeBuyer
  • December 20, 2023
  • Immokalee, FL

Pulte is a great home builder and company. They make the purchase experience extremely easy.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5