Del Webb Reviews in Ocala, FL

It appears that you are rushing in the building of the homes and some of the features are done rather sloppy. Also, because of the rush to put up the houses and the lack of materials, ie. windows and screens, you are substituting.

My salesman helped me during entire process. Especially especially since I did everything from purchase, decorating choices, and closing ande made it easy even though I was in California and Able to accomplish it all.

Our new home was beautifully and sturdily built in spite of the chaos in the labor and materials markets. The people of Del Webb Stone Creek were always forthright, respectful, cheerfully reassuring, and as it turns out--completely trustworthy. That was important to us because we were unable to supervise or even visit our project the entire time it was being built.

Although we are pleased with our new home some of the comments expressed by other buyers with regards to the builder not following mandatory codes and specifically with regards to studs, Joist and rafters give me pause to confidence in structural integrity as we did not hire a licensed inspector during our walk through phases and final inspection. When I asked our superintendent if a licensed inspector was used during Pulte’s quality assurance inspection he stated no that they use their in-house capability. I am not saying that I do not have confidence in my home’s safety I am saying that the over quality of the structure gives me pause. I did not take exception to various paint spots on the vinyl flooring as Jacob took care of them and other minor nit noy items. I love my view and landscaping and overall layout of the home, the amenities incorporated in the community and location. ... More

Steve Gurley, Darren McGuiness and team made our experience wonderful!!

Long but worth the wait in closing. Builder had numerous hurdles to finishing the build. There are still several minor issues which did not delay move in and are being addressed. We love our new home.

From the beginning with our sales rep, Bruce, Nicki the interior designer who listened and suggested when we went a little astray to closing with Pulte Mortgage responsiveness was excellent. Our construction manager Steve was the person who made this a positive for us. With all the hurdles he faces daily with shortage of product and deadlines being met, he was great. When we went through our walk thru before closing there were so many things that needed to be done we were not optimistic. Steve assured us that everything would be done and it was. He continues to be available to us as the first week in our new home we had air conditioning issues which he handled immediately and recently a plumbing backup which he also assisted in getting resolved quickly. The beginning of our experience was great but our construction manager is the one who kept it all together and made this a win. Stone Creek is an amazing place and we look forward to many happy years here. ... More

Overall, everything went smoothly. The finish of the home was delayed a couple of months due to supply issues but that is happening everywhere. The house is beautiful and the construction manager had great attention to detail. I haven't actually moved in yet so I don't know if I missed anything on my inspection but so far, so goood.

Construction and closing was on time. Interaction with the building process via the project manager was a smooth process, the process along the way was well communicated from the mortgage process, to the final closing was as advertised and exactly on time. Quality of the home built was to may satisfaction.

Good Builder to work with

My Salesman was good and responsive when I needed him. The project directors were also easy to work with.

Our salesman was outstanding and helped us far and beyond just “selling” us. This experience would not have been nearly as good without his help along the way.

Once house closed can’t get builder to respond to issues found.

The overall build experience was good. The field manager kept us informed with images during the process. There are several minor issues yet to be resolved but I am confident they will be.

We are happy with our new home. The purchasing process was about as smooth as it could be. Uploading information was simple, and when I ran into problems, Jen jumped in to help out.

We were blown away by how kind and courteous everyone was from our sales rep. to the on site project manager. They absolutely took the time to walk us through the entire process and answer every question we had (more times than I remember) until we were totally satisfied. Our Community is absolutely beautiful, well kept with tons of activities to keep you engaged. Our home is beautiful and we are very happy with our purchase.

This home appears to be well built and the process was smooth

Phil, our building supervisor, went above and beyond our expectations. He sincerely cared about the construction and quality of our home. He was readily available to answer any questions we may have had; from beginning to end. Always kind and courteous, Phil made the building process very enjoyable.

Very good team at Del Webb Stone Creek that all like what they do and do their jobs well. They are understaffed for the increase in the number of new home builds in the past year. Overall we are very happy with the quality of our home and the Stone Creek community.

great feedback while been built lack of response to warranty issues

I had the best construction manager I have ever dealt with. Phil was friendly and knowledgeable in the building trade and bent over backwards to get it done right. Phil did a great job supervising my house. Thanks to Phil, the house is good except for minor things.

Structurally solid construction. Floor plans that are well laid out. Immediately felt “at home” in my new house.

This is our 2nd Del Webb home, great company!

Thanks to sales personnel and project manager. We love Stone Creek.

Great price would buy again .