Del Webb Reviews in Orlando, FL

The process was pretty seamless

From the beginning it has been nothing but issues and the issues continue. The only helpful person is Isaac the construction project manager who continues to help us because otherwise nothing gets done. The subcontractors are definitely the lowest bidders. Poor tile work, windows that don't work properly, garage door that keeps getting stuck, appliances that don't work properly. Every house has issues, nothing's perfect, but getting them to actually fix them has been horrible. Unresponsive and unreliable.

There are very professionsl l to work with tthem and very helpful

Our sales rep Kialey and project manager Garrett were great to work with. They were helpful and responsive! They worked to make sure we were happy and understood the process before, during and even after the build!

The contractors who came just before we closed to fix items seemed to be a little careless with how they left the repaired items and footprints all over the hallway and kitchen.

Very attentive and cooperative. Had a great experience.

Great quality construction. Smooth closing process. Nice community.

We have been disappointed with several items in our new home and have turned in several warranty requested. Our pocket door entry into our master bath was rubbing the paint off the door. It was fixed after we submitted a service request. We had to submit a request to fix our third bedroom sliding closet door that had 2 right handle doors as opposed to our 2 bedroom which had the correct right and left handles. In addition I just turned in a service request for my lawn surface which it is uneven enough to be a concern for a twisted ankle or knee walking on it. Also the technology entry point at the street culminating at our house is a mess. I just turned in a service request for these items. Also following Milton we discovered a leak in our family room from the corner of our tray ceiling. Is that an anomaly or is it something we need to be concerned about? ... More

I overwhelmingly made the right decision to buy in the Del Webb community in Winter Garden, Florida. Outstanding sales team that assisted getting me into my new home. Pulte’s Loan staff are the best to work with when obtaining financing! Del Webb’s Warranty Department is quick to get issues resolved. A great overall experience in every aspect.

Good process but the finish good falls short of expectations. Would score higher if your quality manager was better trained in fixing issues before new homeowners move in. Must cost you a lot in rework and fixing after sale.

We bought an inventory home so all the selections were already made.

Kialey did an excellent job during the hole buying/selling process. She was always very helpful and supportive in her job.

The process of buying a home with Del Webb was pleasant and enjoyable. We made our decision the first time we met Alex, who was one of the best representatives of the Oasis team. She walked us through all the options that we really liked. The whole process was very smooth and easy to follow. Very good.

Slow or no response to minor issues. Multiple emails sent with zero response. Seems like once they have your money, you cease to exist.

I can only say positive things about the construction of my home.

The house has warranty on everything.

Buying this home is as stressful. You have to make lifetime decisions quickly without the ability to make any changes to your home after you sign. Once you go to the design center some things make more sense. Your sales consultant doesn’t know everything. Nor does the design team know what you are an actually buying as well. They don’t really know what the house gets with purchase. The build was overwhelming at times. I felt like we were babysitting our construction manager and all the trades. We became the annoying buyers, but we felt our brand new home should be almost perfect. We hired an inspector for two inspections and I would never have thought he would have found as many issues as he had. We had problems with our a/c they promised us it was corrected, three hours after our closing we had no a/c for three days, in August!! Synergy is awful we had to reach out to them to get our items we purchased. I feel we should have received a higher quality build than we had. ... More

Detailing on the house could be better. For instance, painting only has one thin coat on the walls and doors. If you wipe the wall or doors to clean a mark the paint starts to come off. Stucco needs repair in patio wall corner. All reported but slow response.

Ryan built a great quality home.

Did not receive proactive information regarding closing date and required activity except how to pay. Did not receive closing documents or even notification that closing had happened. Mail box keys didn’t arrive for several days. Since closing minor building related tasks remain incomplete.

This is my second Pulte new construction home purchase in the last 4 years. I think the quality of the materials and build construction is very good. With this last purchase however, I am less than thrilled to the attention to details of the interior finishes and care by the trades. Had many issues with things being missed, or sloppy finish that was less than satisfying. I am still waiting for a lot of these issues to be fixed - more than a month after closing

Michael and Niklas were really helpful and responsive. Their knowledge about construction was very good. They were also so personable that it was a pleasure to work with them.

Everyone on the Pulte team was great. Extremely friendly and easy to work with.

From the sales experience to closing was super easy. Once move in happened, warranty service for expected small items was completed in an expeditious fashion using high quality contractors. I couldn't be happier.

Pulte will complete your home with In the timeframe they express to you