Del Webb Reviews in Orlando, FL

House was not properly cleaned before closing. Closing was postponed several times and we were not able to move in until about two weeks after closing. Painting required a lot of touch and redoing. Calking quality in bathrooms and other areas was poor and had to be redone. Trim was missing and front door would not propery close. Rear patio was below ground level and flooded. Our original sales lady, the construction manager and warranty manager have been helpful in getting most of the required work finished but there are still outstanding items and issues.

Very nice and professional. He is a wonderful person, and helps you wherever you need. I am very pleased to have him as a construction manager

Sean the Project Mgr. & Mike the Warranty Mgr. were great & responsive in a timely manner.

Several problems, mostly cosmetic, still awaiting resolution.

Had a great salesman. Very informed a word to get good deal.

Buying process was okay. Alot of paperwork needed to be completed before closing.

Be patient. There are always going to be issues with new construction. The Pulte people and the trades are very responsive.

My experience was good from the beginning until the house was ready. The builder pay attention to details on correct things that needed. I did not have any issues.

We had a truly awful experience. Too much to detail here. Interior work in house was deplorable; we refused to close and then got taken seriously. House was finally fixed up reasonably well after complaints to Del Webb corporate management. Had five closing dates over a 10-week period; finally closed on the fifth one. Were lied to over and over and had endless aggravation. Kudos to the crew that fixed up all the problems so we could close.

I feel the quality of the finished product is less than the ideal presented in the sales office. Lots of little issues left to be taken care of. I believe this is due to the number of homes the construction manager, who did his best, has to handle. Also, very few union people on the job which is reflected in the issues. All that being said, we are in the house and enjoying it and the neighborhood. IMO many of the issues that arose during construction could have been avoided if the construction manager had fewer homes to manage.

The home buying experience was great . However there are some issues after closing that were reported to customer care and it has been over a month and no one has shown up to take care of it.

Terrible HOA total dictatorship can’t do anything in your private backyard without their blessing

We are very satisfied with the quality of the home and the materials used to build it.

Our home buying experience with the Del Webb Oasis team members was exceptional, specifically the services received from Nate, Jonathan, Pablo & Jason. This is the 3rd new home we bought and Del Webb/Pulte is by far the best!!

My husband is a realtor with 24 years experience. I worked with him until I retired helping with walk throughs for out of town buyers, colour choices and general help with customer needs. He still runs a very successful rental business as well. This is our seventh new home so we are very familiar with new home sales. Overall we are pleased with our home. Price for upgrade were very expensive and not as good quantity as we thought. The standard and quality on paint is the worst we have every experienced. When you rub a little mark off you remove paint and orange peel! We have nail heads on the baseboards that haven’t been filled, lots of overspray on the floor tiles and I believe certainly there is only one coat of paint overall. Doors have been sprayed but both ends of the doors have had no extra paint put on. Jon who built the home was very nice also Jason is doing his best to complete our punch out list. Very disappointed with the quality control person who walked through our home after Jon handed it over. Lighting under the upper kitchen cabinets is disgusting! They are nothing like the model home on which we based our decision on to spend $1,300 on the upgrade. Also a particular overpriced ungraded was the outside wall lights either side of the garage door. We paid $400 for them! Certainly we would not spend that sort of money on upgrades if we had known the quality. The garden looked ok before we moved in but by closing lots of mulch was washed away, sprinkler head broken, weeds and what looks like a dead tree in strip of grass between the sidewalk and road. Alex our sales person was just okay. We would have liked access to our home whilst being built at weekends as my husband’s work schedule is very busy during the week. ... More

From Corey-and Alex in sales, Derek and Valerie in mortgage, Rick with insurance and Ryan our building manager. Everyone was helpful and responsive

The house has plenty of space, great illumination, and a modern style.

The building process was very quick. Mortgage processing a little bit difficult. Closing agent a little bit difficult and not friendly. Sales person and building supervisor are extremely nice and help. I am giving 4 stars.

Kyle was very good about getting back to us. He always sent us updates on Fridays. He is very hard working. He always was willing to go the extra mile for things To this date he stops by and asks how things are going.

My first home and I have to say it was a great home buying experience, even though it was remote! Now I'm fully retired in Florida in a beautiful community near my family (and Disney). Can't wait for the club house to be complete as I'm looking forward to taking full advantage of all the amenities!

Our long distance building process was very good. Our construction manager and sales associate answered our questions and updated us on progress throughout. They were quick to address any issues and responsive to our concerns. We are happy with our build experience and the quality of materials used.

So many problems. Closing set then postponed indefinitely without informing us. Appliances not hooked up. Final walkthrough never done. Promised cleanup never done. Garage door has been worked on but still awaiting part to complete repair. Sprinklers set incorrectly resulting in a $900+ water bill for a two week period. Driveway crumbling. At least the roof doesn’t leak. Yet.

The buying experience from out of state was rough.I feel the date of sale should not be set until the building manager feels the home is ready for sale . I was brought down from out of state to approve a home that did not have floors in it yet. A waste of a flight and week off work. The home turned out great Jake and Kialey went the extra mile for me

My Construction Manager was exceptional communicating every week! He fueled our enthusiasm with his sent photos. He phoned with questions and was exceptional assisting us with the little things that made our build wonderful

The people I delt with were all professional and responsive. The sales incentives were clear as mud and could have been easily made simple if sales wanted it that way. The quality (finishes/features/craftmanship etc.) of my 500K house is NOT what I would espect for 500K. It looks more like a 200K house.