Del Webb Reviews in Sarasota Bradenton, FL

Be very careful and document everything

We love our new home and community at Cypress Falls! Del Webb did an amazing job building our new home, especially with all the things they had to traverse withCovid this past year!

Very easy process. Great people

We love the area and the comradery with our neighbors, that is a plus. We are not satisfied with Pulte and the whole process of getting to our home. It has nothing to do with the people we have had some great individuals along the way helping us, however, the corporation is a company and in my opinion, is not connected to their customers. Something as little as having a plumber come to the house a day before closing to unclog the pipes to the sewer. They don't do this and it causes all the construction residue on the pipes to return to the house and cause a big problem once you move in, that does not have to be that way. The fact that you have to have the same floor throughout the house, even though you may be willing to pay more. We got stuck with some appliances that we didn't want because the person was not clear and gave us price, not color, the fact that you have to decide on thousands of dollars of upgrades in 2 hours. There are many issues, but as I said before is a corporation and they only see the $$$$ sign. ... More

The space isn't utilized for 55plus.

Poor quality materials and workmanship.

The quality of the build is not great. The paint used on the walls are sub par.

We love our home and community but were very stressed due to the salesman not returning calls. We would have to email him as many as five times and he still would not answer. It would have been smoother with someone who was willing to communicate with us

The appliances are not well-made. They have problems. The washer is defective, the plumbing is bad.

Quality. Well designed home. Punch list is minimal.

From the Sales Office, to the Design Center and the Project Manager, all were knowledgeable and great to work with. Pleasurable experience with everyone we interacted with.

Responsiveness to issues. Not everything went flawlessly but wherever there was a hiccup they did everything they could to make it right. Our build manager Trent was awesome!

They were still working on our home the day of closing. Numerous items where not completed correctly. Flooring had two colors of grout thru out the house as though they ran out and just picked a close enough color to finish the job. The flooring was not cleaned, there was sticky stuff all on the floor along with paint and silicon. Tile in bathroom doesn't even flow with the wall where they connect. Out door patio pavers are covered in paint and the screen patio was installed incorrectly with holes in the screening and support beams not leveled. Even the house number is on the house at an angle and not painted where you can see where they try to remove it and redo the installation of the numbers. We have plumbing, paint, electrical and flooring issues since we purchased this home. I will give them a high mark for responsiveness before we purchased. Trent F. (PM) has been very responsive and knowledgeable in the process of our home. Last thing, we have purchased or built 5 homes in our life time and this ranks the worst of all of them. ... More

Build was completed in the expected timeframe.

some workmanship and materials were subpar and are still not corrected, but i still have trust in the builder to fix the problems in the next few weeks.

trustworthiness, on time and kept us informed.

Everyone from that the Del web organization has been exceptional. This includes the sales department, the builder, the warranty department, and the customer service department. (This includes Barbara, Eric, and Trent)

This was our third build in Lakewood Ranch and in many ways the easiest. Very limited options, but we were able to fill things in after we closed. Only problem was the pool builder Coast to Coast who was unresponsive and we had to cancel and do the pool after closing

confidence in quality and attention to details.

Home is solidly built and finely finished.

they fumbled the ball when customer rep did not follow up. constuction manager could have at a minimun made a phone call to insure my needs where being adressed. we moved in on march 9th and after me calling pulte have an appointment on june14th.

mostly excellent with a couple of blips here and there.

A quality experience from beginning to end. I would highly recommend.

On time. Followed up right away to questions our construction lead trent was great looking out for us. When he saw anything wrong was fixed right away- this was good since we were not local so felt he was “our guy” looking out for us

Check out the models and lots. Well designed.