Del Webb Reviews in Atlanta, GA

We love the design of our Martin Ray home. It was finished on time and we love how the community is laid out and how nice all the neighbors are. We are very happy to be a part of the neighborhood.

Quality products still being offered on home construction. However their workmanship level has diminished when it comes to actual installation of those products. Built a home in same community five years ago and had absolutely no issues during construction phase. With the second home built in 2020, had to constantly bring up issues during construction; missed options, options I did not select, quality of installations on tile, drywall, cabinets, etc. Very, very different unexpected experience. I chose to come back to Sun City Peach Tree because of the first building experience so was completely taken by surprise on this second build. Would still live here but be prepared to watch closely how the house is built during construction. ... More

We love the finished product and had good relations with all staff we worked with. However, we were very disappointed in the attention to detail and the level of cleanliness of the property at closing. There are paint spatters throughout the driveway, sidewalk, and front porch as well as stains on our screen porch floor. The garage has clumps of drywall throughout along with paint splatters.

Love the layout of the house. Neighborhood is lush and green. Even with Covid, neighbors are friendly when you meet them outside. Only problem is lack of storage, but I've heard everyone has this problem. Plan for this when you build, especially if you are used to having a basement.

The overall buying experience with our first field manager went extremely smooth. It made the home buying /build process an easy one. Our team were responsive. The new environment in which we all find ourselves in found us toward the end of the process therefore responsiveness changed due to staff changes. We have had an issue with communication with current field manager we are working toward resolution.

Overall the experience was top notch. Our general contractor was outstanding and kept us informed the entire way. Any issues were resolved very quickly. Top quality build. The only negative I can say is the sod layed in the yard was just really bad. Has taken months of work to get it looking even below average.

Recently moved into our Del Webb Chateau Elan home. Several issues have presented themselves in the first few weeks. Fortunately the Supervisors have been extremely responsive and have taken care of them promptly. The overall level of fit and finish on the home was “good” but not exceptional. Based on the price of the home I would have expected a bit more. Thus the Value rating was only 3 Stars.

The homes are well constructed and displays that some pride and thought was put into the designs.

Very happy with new home however disappointed with lack of attention to details

Had issue with microwave, but overall Del Webb Home experience was very good.

Builder is responsive to our calls and concerns. Community is well manicured and all grounds maintained. Lots of amenities.

Mostly satisfied but could have been better!

The Monotony law prohibited us from having the colors we originally picked for our house exterior, and caused us to repaint our house to a color we did not like. When the bushes were removed from the back of our house it revealed a retention pond with muddy water that was not visible when we purchased the lot. Features in model we selected were not available: lighting, chrome fixtures..

Haven't been here long enough to give a full review. Been here 3 weeks and they are coming back to tear out my shower pan "While I'm Living Here" and replacing it because it is installed wrong. Hopefully the rest of the house is ok. Time will tell.

The options list is very confusing. I missed a critical one because the language is too vague. ASK about every option you want. Have your sales rep point it out to you so you can recognize it on the printout you sign.

Make sure your sales associate keep you updated on changes that affect the sales agreement.

We had previously purchased a 3B / 3BR Dunwoody Way without a loft as a spec house but this is our first time through the entire build process. Our expectations were high based on our previous house. The first lot provided to us would not accommodate our house. So we had to get another lot which cost us a month delay. David C, our building supervisor, was available whenever required, welcomed our input, and was excellent in communicating the house build with us. There were several issues with the new house (please remember it’s easy to pick out the issues): (1) Could not have the interior painted a different color without incurring a $2000 cost for “improved paint quality” (although the Sherwin Williams store said the paint was the same quality, just a different color); (2) The AC compressor contacts were bad as delivered (took several complaints before it was verified faulty and replaced just before closing); (3) The heat did not work after closing (the technician said we were missing a “flame bar” which was a factory part); (4) It took an inordinate amount of time resolving a ceiling / crown molding issue in the sun room; (5) The trim work was really of low quality (done in a hurry rather than done right); (6) We had expected the house to be wired similar to our previous Dunwoody Way but it seems there were several changes we discovered in time to correct (specifically wiring of the island receptacles and the numerous holes made apparently to locate the wiring) and (7). There was a hole in the foundation in the front of the house that could have been repaired better. As I said, overall, we love the house and its construction. There are several design issues we would recommend Pulte consider changing but overall, we love the house. But I t’s taking a little more effort on my part than expected to bring the house up to what I consider appropriate for this level of house. ... More

Nice home, nice people. You pay for what you get. Well designed home plans and beautiful landscaping! Wish we could have picked more options. Repairs if any have been very responsive.

Was able to monitor work progress from day one! The basic structure and floor plan fit my needs to a T.....during the build the Del Webb folks were always there to answer questions that Inmay have had. They communicated with me on a weekly schedule to keep me up to date with the progress on the property. It would have been nice to be able to add a few outlets and light switches during the build instead of having to go into finished walls after closing to add a few items....

Spend more time at walk thru looking for small items. Walk thru items get quick attention. Over all the house is great, but a little maddening to find corners not painted, cabinets that swing too far, concrete stained.

Excellent home buying experience with only a few hiccups, primarily driven by personalities and not business practices.

Josh was excellent. Very responsive. Our problems were with the lack of craftsmanship from different trades.

Make sure all issues are addressed that are found during walkthrough before purchasing the home. Framing, sheetrock and flooring issues are not corrected. The warranty people for Pulte Group do not respond to issues of the home or property in the time frame they give you. Still questionable if they do.

The communications during construction was very good. The punch out handling I believe could have been handled better. The post customer care I feel is average according to who is involved. Some issues were prompt but others you get multiple answers and minimal results. I believe due to too many contractors on some items.

Community is excellent, but they build A LOT of homes, and the fit and finish is sometimes uneven. Wall insulation is not great; you can hear from room to room. Still, the houses have nice floor plans, community amenities are very good, the neighborhoods are well laid out, and it’s pretty here. Ideally, you’d want more insulation and a little better lasting quality in the homes themselves, but the overall experience and vibes are positive.