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Del Webb Reviews in Atlanta, GA

What Atlanta Homeowners Have to Say About Del Webb.

Read all 416 verified reviews from homeowners that built a new home with Del Webb in the Atlanta area. Atlanta homeowners have rated Del Webb an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Del Webb

has 4.2 out of 5 stars in Atlanta Area

416 Reviews in Atlanta Area

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Responsiveness 4.1

Del Webb in Atlanta Area

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Customer Reviews

After texting my builder, no response first time I had no help offer with my issues. Never responded back when and if the issues would be resolved. One was cleaning of patio and front porch, which were never done before move in. Very rude in my opinion no

  • Jacqueline W.
  • Verified HomeBuyer
  • April 02, 2020
  • Griffin, GA

All review's

Del Webb responded:
We are disappointed to hear that you had a hard time getting in touch to resolve the issues with your home. We would like to help and would appreciate if you could send some additional information to customersupport@pultegroup.com so our team can be in touch. Thank you for taking the time to leave a review. ...

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 1

Happy with new home.

  • Richard Y.
  • Verified HomeBuyer
  • March 25, 2020
  • Hoschton, GA

Very happy with new home and all involved.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

A great lifestyle!

  • Michael K.
  • Verified HomeBuyer
  • February 18, 2020
  • Griffin, GA

Our sales rep Chuck did a fabulous job working with us. When our home in Florida sold quickly, he helped us switch to a move-in ready home of the same model as the one we had contracted to build, making for a much smoother transition. Using Pulte Mortgage was a great experience as well. Overall, the house is well-built. Once our punch list items are completed, we can honestly say that Pulte and Del Webb do a fine job in delivering a quality house in a community that offers a tremendous lifestyle.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Initial Rating of New Home

  • Frank N.
  • Verified HomeBuyer
  • February 18, 2020
  • Hoschton, GA

It's hard to give a meaningful rating of a new home. We've had some problems with our Lennox heat and A/C system, which they are working to resolve. Also had some serious scratching of the sink in our second bath which needed to be resolved. Beyond that, no major issues. In general, we are very pleased with the quality of the build. Hopefully we'll still feel the same after a few more years.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Not to impress!

  • Anonymous
  • Verified HomeBuyer
  • February 13, 2020
  • Hoschton, GA

At the beginning we were excited and confident. During the meeting at Design Center we realized some loopholes in the process. Complete misinformed and disappointed during the building process. The quality of painting, floor, garage door and others are very low. The team from Design Center do a poor job. Many things are not fixed after signing the closing documents. Very disappointed.

Del Webb responded:
We are truly sorry to hear you didn't have a good experience and are left with outlying concerns. We would like to assist and would appreciate if you could email customersupport@pultegroup.com with some additional information so our team can be in touch. Thank you. ^Abby delwebb

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

GREAT CATCH

  • Edna S.
  • Verified HomeBuyer
  • January 28, 2020
  • Griffin, GA

So Happy with my choice to purchase my home from Pulte home builders. As a Real Estate Agent, I’ve seen a lot of of houses, I was actually looking for a client and decided to purchase as well I must say comfort, quality and functionality!!!!

Del Webb responded:
Yay! We are so excited to hear that you are happy in your new home. Thank you so much for sharing and we wish you all the best in your new community. ^Abby delwebb

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Dunwoody Way great floor plan

  • Phyllis C.
  • Verified HomeBuyer
  • January 21, 2020
  • Griffin, GA

Love the floor plan and openness of our Dunwoody Way. Biggest complaint we have is Pulte’s lack of flexibility. You can have anything you want as long as it is on the menu, but if it isn’t on the menu don’t ask and don’t ask for substitutions or any changes to their plan. Was forced to install their light fixtures despite not liking them. After closing we then had to remove theirs and install what we liked. What a waste!

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Summary review

  • Joel K.
  • Verified HomeBuyer
  • January 17, 2020
  • Griffin, GA

Design is good. Accessory systems very thought out, real value. Lot size on the small side. Workmanship not very good.

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 3

Love the Home and Neighborhood

  • Michael K.
  • Verified HomeBuyer
  • January 08, 2020
  • Hoschton, GA

Surpasses our expectations of an Active Adult Community. If you can't find activities it is on you, there is just tons of things to do.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

excellent

  • Phyllis L.
  • Verified HomeBuyer
  • December 14, 2019
  • Griffin, GA

The builder is quick to respond to issues.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - Great.

  • John S.
  • Verified HomeBuyer
  • December 11, 2019
  • Griffin, GA

Great. Service without micro management.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - Very happy with new home however disappointed with lack of attention

  • Kathleen K.
  • Verified HomeBuyer
  • December 10, 2019
  • Hoschton, GA

Very happy with new home however disappointed with lack of attention to details

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

DLD57

  • Dave D.
  • Verified HomeBuyer
  • December 04, 2019
  • Griffin, GA

Lots of great floor plans are available and the building process and timetable were just as promised!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Our overall home buying experience wa excellant.

  • Jerry B.
  • Verified HomeBuyer
  • December 04, 2019
  • Griffin, GA

We have purchase and close on four previous homes, the last was in 2005 a Del Webb-Solera house in San Tan Valley, AZ. without any problems. The Sun City-Peachtree Sales Office staff hijack the closing with demands and threats! The trustworthiness, 1 star rating refers to the sales office staff, only.

Total Score 4


Quality 4

Trustworthiness 1

Responsiveness 5

Satisfied

  • Larry F.
  • Verified HomeBuyer
  • November 06, 2019
  • Griffin, GA

SCP has more than met any expectations I had during the entire home purchase process. I enjoyed working with the sales staff and the Pulte Mortgage team. I continue to enjoy the decision to move on a daily basis.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Living the life at Del Webb

  • Bruce B.
  • Verified HomeBuyer
  • October 10, 2019
  • Griffin, GA

Wes was our contact person on construction. He was very attentive and knowledgeable about the construction process and keeping us up to date. Sorry he not available for other future home buyers he has moved on to other Pulte projects.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Del Webb - Everything was great

  • Esteban S.
  • Verified HomeBuyer
  • October 10, 2019
  • Griffin, GA

Everything was great

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

It's like living at a resort!

  • Anonymous
  • Verified HomeBuyer
  • October 02, 2019
  • Griffin, GA

Great place, people are friendly and welcoming. Common areas/grounds are beautifully maintained. So many activities to keep you involved and social. Love the community.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Know what your options are...

  • Ronald M.
  • Verified HomeBuyer
  • October 01, 2019
  • Griffin, GA

The best advice I can give is to make sure you know what you are getting. There are many things about the models that are not standard. Do not assume anything you see is going into the home you are contracting for. Go threw the model you like with your sales rep and let him tell you what is in the base price and decide every single upgrade you want. Like outside flood light, can lights in a particular room, under counter garbage cans, an extra outlet somewhere...everything just be spelled out before you sign on the dotted line. Upgrades can easily exceed $70,000.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Dunwoody Way Home

  • Howard F.
  • Verified HomeBuyer
  • October 01, 2019
  • Hoschton, GA

Had issue with microwave, but overall Del Webb Home experience was very good.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Excellent Home by experience

  • Bruce D.
  • Verified HomeBuyer
  • September 11, 2019
  • Griffin, GA

Everything went smoothly except not having survey at closing

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love our house plan.

  • Marlene K.
  • Verified HomeBuyer
  • September 11, 2019
  • Hoschton, GA

Pulte mortgage was excellent to work with. The quality of building materials was not equal to the cost of the house. Builder had no flexibility to correct design flaws.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 5

Smooth buying experience

  • John G.
  • Verified HomeBuyer
  • September 11, 2019
  • Hoschton, GA

We bought a home that was ready to move in. The purchase and loan application process was very easy. A great web page made it easy to upload documents and check the application status. Closing was painless. We feel that Del Webb offers a great product for a reasonable price.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

LOVE IT

  • Kim N.
  • Verified HomeBuyer
  • September 04, 2019
  • Griffin, GA

Very Satisfied with my new small home, went from large home to small space, but, love every inch, use all of it and very easy to keep. Well laid out and good quality, builder easy to deal with.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Fine until after you close...

  • Nancee S.
  • Verified HomeBuyer
  • August 28, 2019
  • Hoschton, GA

We've had a major issue with our kitchen cabinets which has still not been resolved. We were assured that we would be made whole with the problem... Just go ahead and sign the closing. We will do whatever it takes to make sure you get what you want. It's been over two months... Still unresolved and avoided

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 1