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Del Webb Reviews in Atlanta, GA

What Atlanta Homeowners Have to Say About Del Webb.

Read all 416 verified reviews from homeowners that built a new home with Del Webb in the Atlanta area. Atlanta homeowners have rated Del Webb an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Del Webb

has 4.2 out of 5 stars in Atlanta Area

416 Reviews in Atlanta Area

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Responsiveness 4.1

Del Webb in Atlanta Area

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Customer Reviews

The project manager was excellent. They kept us informed weekly and there were no surprises.

  • Troy S.
  • Verified HomeBuyer
  • December 31, 2024
  • Hoschton, GA

Great overall experience. Great neighborhood with great people! Happy to be here.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great communication during the build process.

  • Anonymous
  • Verified HomeBuyer
  • December 27, 2024
  • Griffin, GA

Not being familiar with the process ahead of time, I found I was behind the curve and in hindsight may have made some different choices; however, all issues were eventually addressed and we were satisfied with the contracting and design process. What was outstanding was the weekly updates from the building manager, and his responsiveness to questions and concerns presented to him. I cannot say enough about his concern to make everything what we wanted and had contracted for. The pre-closing process was amazing. Again, great response and helpful in identifying the cosmetic things that ...

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

Great experience with De Webb.

  • Gayle S.
  • Verified HomeBuyer
  • December 26, 2024
  • Hoschton, GA

Had a great experience with Delwebb overall.i had a contractor assign to me and Dylan kept me in the loop every week on progress of the house. Everyone at Del Webb was great . If you buy in Del Webb i hope you get Dylan as your contractor.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Stress Free Building Process

  • Christy N.
  • Verified HomeBuyer
  • December 11, 2024
  • Griffin, GA

David the Builder was a pleasure to work with. He communicated well and was trustworthy. I never felt like we had to "check behind him". We did, but only because we wanted to be responsible home buyers. The contractors used were respectful and did quality work. Is the house perfect? No. There is no such thing as a perfect house. We are very pleased with our home and we love living in SCP.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

The builder was great. He isn't here you let him go. BIG MISTAKE

  • Susan B.
  • Verified HomeBuyer
  • December 03, 2024
  • Griffin, GA

The quality is not good at all. My tile floor has cracks already. The carpet is awful it has runs in it and it looks filthy all the time. My counter top in the kitchen , I don't believe is quartz at all. It is so hard to clean. My shower door is not fixed as per closing. Quality...what quality? I am a Realtor and will have a hard time selling in here in the future because of the quality of your merchandise. Not your builder.

Total Score 3


Quality 3

Trustworthiness 5

Responsiveness 3

Enjoying so far

  • Wayne L.
  • Verified HomeBuyer
  • November 30, 2024
  • Griffin, GA

We are enjoying our new home. We have only had a couple of minor things that will be addressed soon. We loved our construction manager, David. He was amazing to work with. When we bought our new home we did not realize that most everything costs extra, including the land. We are enjoying our new neighbors that we have met so far, as our street is new and not many houses completed yet. But, will be soon. Everyone we have met is super nice. Even though we didn’t realize the costs before we started, I would do it again and do it exactly like the way we have it. It is a beautiful ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Owner

  • Clyde P.
  • Verified HomeBuyer
  • November 30, 2024
  • Hoschton, GA

We had a good experience over all

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Pleases

  • Patricia H.
  • Verified HomeBuyer
  • November 08, 2024
  • Hoschton, GA

I moved into Del Webb Chateau Elan on September 14,2024. My partner passed away in May, and our Gainesville home was too far away from my friends and family. This new home offered the perfect place for me and my two cats. The design is perfect and the Pulte warranty department has been responsive to any problems so far. My construction manager, Ronnie, took care of any problems during my move-in and the home has turned out to be a place where I feel safe and secure. All of the employees I have met on my home buying journey have been helpful and competent. I am glad I made the move here. ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Professional and Customer Friendly

  • Janie W.
  • Verified HomeBuyer
  • November 04, 2024
  • Griffin, GA

Deadlines met at each stage of construction and closing process. Post closing and move-in very quick response to questions and small issues. I could not be more pleased. I love my new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Brenda C

  • Brenda C.
  • Verified HomeBuyer
  • November 01, 2024
  • Griffin, GA

Everyone I dealt with to buy my home were very friendly and helpful.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Mike

  • Anonymous
  • Verified HomeBuyer
  • October 31, 2024
  • Griffin, GA

We love our new hime

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Jeff, John and Blair all have nicknames, Brad Pitt, Tom Cruise and Kelly Clarkson and because these people are my favorite actors, these 3 also were my favorite Pulte people. Great job by all. It started a little rocky, but in the end, we finished great

  • Bernice G.
  • Verified HomeBuyer
  • October 31, 2024
  • Powder Springs, GA

Constant Communication, experience and professionalism and they actually put the client first.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amy was super helpful

  • Sean R.
  • Verified HomeBuyer
  • October 14, 2024
  • Hoschton, GA

Amy was great to work with. Always got right back to us

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

An Absolutely Perfect 55+ Retirment Community

  • Chanda P.
  • Verified HomeBuyer
  • October 03, 2024
  • Griffin, GA

I retired 2 years ago. My plan was to sell my home and move across the country to be closer to my daughter. Upon my visit, I found Sun City Peachtree. The moment I set eyes there, I knew this is where I want to live out the rest of my life. I called, scheduled a tour, was welcomed by Sales Agent, Mark, who took my daughter and I on a lovely tour riding in a golf cart! Mark was fantastic! He was kind, patient, and explained the process to me. Gave us a voucher to have lunch at the golf course restaurant. The food was five star quality! The tour of the homes was outstanding with so many styles ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Finish work such as painting , tile and sheetrock are not good

  • Anonymous
  • Verified HomeBuyer
  • September 29, 2024
  • Griffin, GA

Community and neighbors are very good. Highly reccomend this location and facilities. Most residents I have spoken with are happy with the community but have horror stories relating to the build quality. A little more attention to detail in the interior finishes would yield the builder a totally different review. I hope the Del Webb brand is listening and raises their standards. House plan is very good. Finish work such as sheet rock, painting, tile are poor. The subcontractors Pulte hires are not held to any standards in the rush to get the house built and closed. Plan on spending at ...

Del Webb responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you. Please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^TP ...

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 2

House is great!!

  • Kenneth S.
  • Verified HomeBuyer
  • September 29, 2024
  • Hoschton, GA

Working with Steve was absolutely great!!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I’m disappointed with Pulte

  • Anonymous
  • Verified HomeBuyer
  • September 26, 2024
  • Griffin, GA

Pulte is proud of what is behind the walls. Unfortunately, their ability to deliver quality finishes simply isn’t there. Their subcontractors are sub-par, and with the number of houses they are throwing up… think of a little bit less than minimum, and that’s what you get.

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 3

Exceptional Construction Manager

  • Robert K.
  • Verified HomeBuyer
  • September 26, 2024
  • Griffin, GA

Our experience with building a home in Sun City Peachtree was excellent primarily because of our construction manager David. This is the sixth home we've owned across the U.S. and the second time we've built one in a 55+ community, and David's professionalism, knowledge, attention to detail, follow through, and customer-oriented attitude were all exceptional throughout the entire construction process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Paint, caulk, drywall, plumbing

  • Gregory W.
  • Verified HomeBuyer
  • September 26, 2024
  • Griffin, GA

We were out of town buyers. They like to rush the past two weeks before closing. Good lesson learned. The paint application is not acceptable inside and out. Paint on outside of home under cover porch and trim will need to be repainted. Debris left by paint roller and brush on walls and trim throughout the house. Drywall still needs work and had sections repaired by my outside painters. Paint, caulk, and grout left of tile floor and fixtures . Laundry room plumbing not installed properly. Shower door crooked.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

Project Manager

  • Deborah S.
  • Verified HomeBuyer
  • September 26, 2024
  • Powder Springs, GA

Project Manager provided timely updates.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Evelyn

  • Evelyn T.
  • Verified HomeBuyer
  • September 17, 2024
  • Griffin, GA

My experience with Del Webb homes sales was excellent The builder's team is great they walked me through every step. Help was there when I needed it most.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Long qualifying loan process

  • Anonymous
  • Verified HomeBuyer
  • September 14, 2024
  • Powder Springs, GA

The loan process was long and involved.Be prepared to be " financially undressed".

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 3

Grateful and thankful

  • Connita L.
  • Verified HomeBuyer
  • September 08, 2024
  • Griffin, GA

Make sure that you use a mortgage company that will give you great interest rates and cash incentives.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Construction manager

  • Dorothy M.
  • Verified HomeBuyer
  • September 07, 2024
  • Griffin, GA

Excellent very responsive to any inquiry and made certain all concerns were addressed/fixed

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 5

The friendliness of our construction manager

  • Joong A.
  • Verified HomeBuyer
  • September 06, 2024
  • Hoschton, GA

Our construction manager was very friendly and responded to our requests very quickly. His name is Brad O'Brien and he was a really nice guy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5