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Del Webb Reviews in Atlanta, GA

What Atlanta Homeowners Have to Say About Del Webb.

Read all 333 verified reviews from homeowners that built a new home with Del Webb in the Atlanta area. Atlanta homeowners have rated Del Webb an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Del Webb

has 4.2 out of 5 stars in Atlanta Area

333 Reviews in Atlanta Area

Ratings by Category

Overall 4.2

Quality 3.9

Trustworthiness 4.2

Value 4

Responsiveness 4.1

Del Webb in Atlanta Area

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Customer Reviews

Beautiful Community

  • Karla Y.
  • Verified HomeBuyer
  • July 29, 2021
  • Griffin, GA

The landscaping of so many trees and blooming flowers makes me feel like I live in an enchanted forest.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Del Webb - Had a great builder.

  • Debra B.
  • Verified HomeBuyer
  • July 28, 2021
  • Griffin, GA

Had a great builder. He made everything so easy.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb - The coordination between the teams has been great.

  • Deann D.
  • Verified HomeBuyer
  • June 30, 2021
  • Griffin, GA

The coordination between the teams has been great. The sales, building and after closing care worked well together to help achieve the intended outcomes.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great Experience!

  • Charlotte G.
  • Verified HomeBuyer
  • June 29, 2021
  • Hoschton, GA

This really was one of the best home buying experiences I have had! Concerns/ questions were addressed promptly and accurately The builder went above and beyond. My sales person was wonderful and everyone on the property absolutely delightful. I felt like I was home before I ever moved in!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Quality home inside and out.

  • Charles D.
  • Verified HomeBuyer
  • May 26, 2021
  • Griffin, GA

Builder both pleasant and professional. Answered all questions, resolved all issues, and made himself available. Hard to expect more.

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Accessibility and knowledge of the process.

  • Sally K.
  • Verified HomeBuyer
  • May 23, 2021
  • Griffin, GA

The entire process is described from day one. There are stages and time-lines that have to be met and are. Standards are high! David, my builder, made me feel like I was his one and only customer. I've built 3 other homes in my life and this, by far, has been my best experience. They truly care

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Attention to detail

  • John H.
  • Verified HomeBuyer
  • May 12, 2021
  • Griffin, GA

The best home building experience we’ve ever had!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

John was awesome!

  • Patricia B.
  • Verified HomeBuyer
  • May 11, 2021
  • Hoschton, GA

I worked with Scott in Sales and John A was my builder. They both were great!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Del Webb - Beautiful home for price and concept.

  • Anonymous
  • Verified HomeBuyer
  • March 06, 2021
  • Griffin, GA

Beautiful home for price and concept.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Del Webb - Builder communicated well throughout the process and delivered

  • Anonymous
  • Verified HomeBuyer
  • January 27, 2021
  • Griffin, GA

Builder communicated well throughout the process and delivered the completed home ahead of schedule. Would recommend Pulte Home.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Del Webb - We liked our builder very much.

  • Elliott Q.
  • Verified HomeBuyer
  • January 13, 2021
  • Hoschton, GA

We liked our builder very much. He called weekly and was very responsive. We have been in the house only eight weeks and have 2 issues at this time. I have been told that I could call an electrician and pay for a change. The other issue I have not addressed yet.

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 4

Del Webb - With Pulte it's a one stop process.

  • Robert P.
  • Verified HomeBuyer
  • December 02, 2020
  • Griffin, GA

With Pulte it's a one stop process. From the building phase through financing and even homeowners insurance it can all be done through Pulte and their costs and rates are reasonable and competitive in the market place. We have had several Pulte/Del Webb homes and found they build a great home in beautiful developments with great amenities.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Very attentive and responsive. Always keeping me informed of progress and gollowing up to make sure I was satisfied.

  • Dawn T.
  • Verified HomeBuyer
  • December 01, 2020
  • Hoschton, GA

From the Sales Office at Del Webb to the Builder and Design Center, this Home Buying experience has been a very smooth process! I felt like each team member not only were qualified, but cared on a personal level to make sure my needs were met and I was satisfied. The quality craftmanship will certainly hold it's value! The Team at Del Webb works together at each phase, scheduling all processes of picking out lot, elevation, options, design center scheduling, Mortgage contact introduction, Home Insurance contacts all they way through closing, obtaining keys, touring club house and connecting ...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

The continued support of the sales staff and constructin manager

  • Kenneth S.
  • Verified HomeBuyer
  • November 03, 2020
  • Griffin, GA

The overall experience of selecting finishes, scheduling construction and closing on the new home went very well. The sales staff was very supportive as was the construction management team. Transition into the home was smooth and we look forward to life in this community.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Del Webb - Love my new home, it's beautiful!

  • Anonymous
  • Verified HomeBuyer
  • October 30, 2020
  • Griffin, GA

Love my new home, it's beautiful!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Satisfied DelWebb Homebuyer For 2nd Time

  • Harry S.
  • Verified HomeBuyer
  • June 10, 2020
  • Griffin, GA

Our 1st DelWebb home be built and our experience was awesome! Our Field Manager was the best! Our 2nd DelWebb home was an inventory house, we knew nothing could be changed and we were satisfied with 95% of the choices which had been made by the sales team. When considering an inventory home, pay special attention to all the outlets and plugs, some folks are not tech saavy. Always pay the extra for irrigation, well worth it! Be sure the sod is watered from the start or there will be many weeds to contend with. The 4 ft extension on the garage is also well worth the price! The pull out drawers ...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Del Webb New GA Home Build

  • Anonymous
  • Verified HomeBuyer
  • May 30, 2020
  • Hoschton, GA

We built this home while we lived out of state. We had challenges with the first building manager keeping in touch and felt frustrated and uninformed but Del Webb reassigned us and the experience completely changed. The second manager assigned was great, friendly, knowledgeable and very responsive. He took over right at the point our framing was completed, he spoke with us weekly, providing pictures and details on the next steps. We love the area, the floor plan and efficiency of our home. We have always built custom homes, this experience was different. The finish work is good but ...

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Downturn

  • Walter S.
  • Verified HomeBuyer
  • August 14, 2025
  • Griffin, GA

Preclosing was wonderful. Postclosing issues remain yet unattended. Twice in the last month warranty issues were submitted, paperwork indicates to expect a response within 2 days, elapsed time now 5 weeks with no acknowledgement of receipt or course of action. Very shoddy. Very disappointing. I’m considering what my next actions should be: Physically appear at the office? File in Small Claims Court? Arbitration? Local news media? Maybe you guys have a suggestion?

Del Webb responded:
Thank you for making us aware of your situation. We are truly sorry to hear about the lack of follow up and resolution on your concerns. We'd appreciate the opportunity to learn more about them, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...

Total Score 5


Quality 4

Trustworthiness 3

Value 5

Responsiveness 1

Experience is very personal and professional

  • Anonymous
  • Verified HomeBuyer
  • May 03, 2023
  • Hoschton, GA

The people and the process is excellent. For the price, the quality of materials and workmanship is average. Especially the paint and attention to cleaning details. Response to some after closing issues working but slow.

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 3

The Devil Is In The Details!

  • Anonymous
  • Verified HomeBuyer
  • October 12, 2021
  • Griffin, GA

The buying process has very much improved, however, the overall quality of the workmanship is not comparable to the process or the price. After having the opportunity to now closely, physically view the finished product, I'm finding a disappointing lack of attention to detail. I concede that I'm confident the dwelling itself is structurally sound, but the devil is always in the details. It's the small things that count like thoroughly covering the newly installed floor while painting to avoid speckling, or having professional cleaners actually clean up the unavoidable settlement dirt of ...

Total Score 5


Quality 2

Trustworthiness 3

Value 2

Responsiveness 5

Del Webb - We love our new home.

  • Raymond M.
  • Verified HomeBuyer
  • December 08, 2020
  • Griffin, GA

We love our new home. We enjoyed watching each step of it being built. Everything went pretty smoothly. Since being in our home we’ve had issues with our doors. I sent an email and still nothing. So a little frustrated with the lack of response. But all in all we’re very pleased with our new home.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Del Webb - 1.

  • Alberta A.
  • Verified HomeBuyer
  • December 01, 2020
  • Griffin, GA

1. Home is cold, even with double panel windows you can still feel the cold air coming from the window. NOT energy efficient. 2. Complained early on regarding kitchen sink, builder refused to change. 3. Yard uneven and unsafe to walk, not leveled properly prior to sodding. 4. Home not cleaned, paint spackle on floors, faucets, etc. 5. Interior doors show uneven areas with dents, and not painted well. 6. Should paint garage without extra cost. Home floor plans are beautiful, but construction, home energy and landscaping are in need of better quality control.

Total Score 5


Quality 2

Trustworthiness 3

Value 4

Responsiveness 3

Quick but maybe too fast

  • David B.
  • Verified HomeBuyer
  • December 01, 2020
  • Hoschton, GA

Love the house and neighborhood but finishing work is a concern as is handling of incorrect grout color that was recolored versus removed and redone.

Total Score 5


Quality 3

Trustworthiness 4

Value 4

Responsiveness 3

Mike

  • Anonymous
  • Verified HomeBuyer
  • October 31, 2024
  • Griffin, GA

We love our new hime

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Del Webb - They listened and responded by correction or explanation or suggestion/recommendation

  • Marva M.
  • Verified HomeBuyer
  • October 28, 2021
  • Griffin, GA

They listened and responded by correction or explanation or suggestion/recommendation

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5