Del Webb Reviews in Washington, VA
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What Washington Homeowners Have to Say About Del Webb.
Read all 256 verified reviews from homeowners that built a new home with Del Webb in the Washington area. Washington homeowners have rated Del Webb an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Del Webb
has 4 out of 5 stars in Washington Area
256 Reviews in Washington Area
Del Webb in Washington Area
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Customer Reviews
Poor craftsmanship and materials.
- Anonymous
- Verified HomeBuyer
- November 01, 2021
- Fredericksburg, VA
Not happy after one month here. Short list of problems: Furnace does not work, may have serious problems. Bathroom door splitting. Bathroom door does not latch. Front door and shutters sloppily painted, streaky, red paint slopped onto gray siding. Only one coat of paint on front door. Toilet water closet molding broken and chunk missing. Two walls with curved section. Deck door and wall not plumb. Oil stain on deck planks.
Del Webb responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH ...
Total Score 2
Quality 2
Trustworthiness 2
Value 1
Responsiveness 1
Poor quality overall
- Srinivasa M.
- Verified HomeBuyer
- August 03, 2024
- Sterling, VA
Poor quality with everything is my opinion
Del Webb responded:
Hi Srinivasa, we are so sorry to hear that you are unhappy with the quality of your new home. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^TP 
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Get you to settlement
- Gary M.
- Verified HomeBuyer
- November 10, 2022
- Haymarket, VA
They like to fix things after they get there money. Very bad workmen ship. People just don’t care about quality work anymore.
Del Webb responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Del Webb - Regret to buy this house.
- Anonymous
- Verified HomeBuyer
- August 31, 2022
- Haymarket, VA
Regret to buy this house. Terrible workmanship and follow up customer service.
Del Webb responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
The poor quality of workmanship and the lack of professional pride in the work performed
- Michael D.
- Verified HomeBuyer
- January 12, 2022
- Fredericksburg, VA
We paid close to $500K for this home. We purchased higher grade cabinets only to find them installed with damages. We have holes and damaged sheetrock masked by molding. We have been in the house less that 2 months. Already we have stress cracks in our walls; tile is cracking in the master bath; and caulking is pulling away in the shower. There is excess paint and caulking on almost every trim around doors and windows. Doors and trim were painted without first removing dust. Trim, in some cases, is not square with the walls and there are gouges in much of the trim. Outside siding was ...
Del Webb responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH ...
Total Score 1
Quality 1
Trustworthiness 2
Value 1
Responsiveness 1
Production build - no more
- Ingrid B.
- Verified HomeBuyer
- August 12, 2020
- Fredericksburg, VA
I was told from day one that this was a production build and that Pulte would not make accommodations for individual buyers. That was absolutely the case, without exception. I have never worked with such an unyielding builder. The quality of the workmanship is subpar and the field manager was unwilling to fix the problems. I have had the opportunity to speak with many neighbors now and they have all had the same experience.
Del Webb responded:
We are disheartened to hear that you are not pleased with the quality of your home and have been unsuccessful in getting your issues addressed but we thank you for taking the time to leave feedback. If there is anything we can assist with or any additional information you would like to provide, please feel free to email customersupport@pultegroup.com. ^AS ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
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