Del Webb Reviews in Minneapolis St. Paul, MN

It was the first time I built a house. They made it easy

All the people we had experience with locally here in Minnesota were outstanding. They responded immediately to our questions & needs. Great experience.

The project managers were awesome. Always able to answer questions and listened to our concerns. We appreciated being able to come and see the progress whenever we wanted.

All the people working on the home and with us were great!

Great Experience. Would do it again.

The building crew where wonderful!!!

Their on site construction people are tops.

The Process was scheduled well.

It took 9 months to build my home after the foundation was poured. Other homes started after mine were finished before mine, I believe due to my price being locked in. Be vigilant during construction. The wrong countertop was installed in my kitchen and the builder did not identify and fix it. Other issues also were left up to me to identify and push for resolution.

We didn't think we wanted to build a home with all the headaches that entails. But after experiencing how organized they were and how they walked us through every single step, we were so pleased at the result and the experience.

Overall it was an exciting experience and we are glad we went with Del Webb

From beginning to close I was well cared for in building my home. Great people - very responsive.

The house is great and we are excited to have moved in. After living in the house for a bit we have noticed shortcuts that were taken as well as lesser quality products. It is also very hard to be in a new home while they are building homes on all sides. Lot of disruption with construction of those new homes. Can't wait fot that to die down.

The selection staff at design center very helpful. Electric staff good. Due to Covid had to do selection by zoom. After care person helpful getting furnace issue fixed. Friendly neighborhood

Buying and building were easy. Aftercare is adequate, however, slow.

Had to have many things repaired

I feel that omega is way to controlable and they don’t have any respect for people after they pay for there homes. Not a happy camper

Too many issues for the money. Sad.

This was a positive experience and I am very happy with my new house.

Overall I would say were satisfied. Some minor items weren’t done to our liking. Quality control could of been better. We do love the home! Just the small situation we’re Annoying.

The entire staff we worked with were thorough, helpful, friendly

The schedule provided about two months after signing the Purchase Agreement was reasonably accurate all things considered - weather, shortages of building materials, etc.

The home buying experience, as a whole, was very good. Our sales person was very good - helpful, responsive and always cheerful and ready to be of help! We encountered some problems early on in the building process, and they were rectified. The building process was generally painless, and our project manager was great in responding to any concerns we had (always with a smile!). After we moved in (6weeks ago) we have been noticing quite a few deficiencies in the quality of workmanship. We are in the process of addressing them with the builder, so the jury is still out! Here again, the Pulte ,We do like our neighborhood and the community personnel are very helpful and great to work with. Even though I don’t think the house itself is a very good dollar value, I do think we are going to enjoy living here for our senior years. ... More

We went into this purchase skeptical as Pulte homes has a dreadful reputation. We were pleasantly surprised how easy things were but have become disillusioned due to closing, after purchase care and incredibly incompetent escrow work scheduling and execution. The team evades the questions, makes continuous excuses and really does not care about the customer once the transaction is made. I have had several people outright lie to me - as an example, I asked who the board president was (our development is not finished - so Pulte is the board) and one person told me a name - and that person is not even on the board (per Articles of Incorporation). They are moving all of the sales staff to another development - another layer of customer care extinguished. Disappointing to say the least - I guess I should have been MUCH more aggressive prior to close. ... More

The builder has no desire to build an energy efficient home even though they pretend they are. For example, they do not offer upgrades to energy star appliances. The engineering of the heating and cooling system is incorrect for the modern tight construction of the home. They install only inexpensive single stage systems which are not energy efficient in tight construction. In addition, they do not offer an upgraded filter system for customers with allergy issues. With the short runtimes of a single stage system, humidity levels will not be controlled contributing to mold and mildew issues. The heart of a new home is the HVAC system. The lack of an upgrade option for a more efficient two stage system with proper air quality management rates this builder an "F" grade. ... More