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Del Webb Reviews in Las Vegas, NV

What Las Vegas Homeowners Have to Say About Del Webb.

Read all 628 verified reviews from homeowners that built a new home with Del Webb in the Las Vegas area. Las Vegas homeowners have rated Del Webb an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Del Webb

has 4.2 out of 5 stars in Las Vegas Area

628 Reviews in Las Vegas Area

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Responsiveness 4

Del Webb in Las Vegas Area

View Homes

Customer Reviews

This is our second Del Webb home.

  • David K.
  • Verified HomeBuyer
  • September 06, 2024
  • Mesquite, NV

Very pleased. This is our second experience building Dell Webb home in Sun City, Mesquite, Nevada. Our first home, built six years ago, was also a good experience. Our family has grown with grandchildren so we wanted to build a slightly larger home. the building process was very good. Ron, our construction Manager was excellent. The Pulte Vegas design center person, Allyssa, we worked with was very good!!! We do wish there was a lot more selection in the products at the design center, particularly in flooring. As seniors, we do not want hard tile and , with dust allergies do NOT want ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sales and design staff excellent and knowledgeable

  • William M.
  • Verified HomeBuyer
  • August 21, 2024
  • HENDERSON, NV

Once the building of the home started we had to keep tabs on the process. Certain contractors were exceptional while others were terrible. Pulte stands by their product though so those items that needed correcting are being handled. Still, overall quality could be better of the construction.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Brad and Allison

  • Wendell B.
  • Verified HomeBuyer
  • August 10, 2024
  • Mesquite, NV

All aspects were well done by all parties. Many Thanks!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Dexter

  • Gary W.
  • Verified HomeBuyer
  • August 04, 2024
  • Mesquite, NV

Except for a couple notification issues regarding changes to site plan and walk through, Dexter was awesome and kept us informed of work being done, and he provided great recommendations.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

Just sit back and enjoy the process

  • Kenneth a.
  • Verified HomeBuyer
  • August 03, 2024
  • Mesquite, NV

Too many names to mention. Not a single bad experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I purchased the Model Home; we are very excited with the upgrades included in the home!

  • Aaron R.
  • Verified HomeBuyer
  • August 03, 2024
  • North Las Vegas, NV

We pleased with all the facilities available in the community!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

It’s ok

  • Darryl C.
  • Verified HomeBuyer
  • August 03, 2024
  • Mesquite, NV

Starting with Pulte mortgage it was an aggravating, frustrating and wish we had done it different experience. The contractors hired to do the work have no pride in their work and there is no accountability or follow through when they don’t do good job. We feel like any old way is good enough. The house is out of square, walls are not plumb, one garage wall is longer than the other…..Along the same contractor issues we have had to constantly clean up trash from the new build next door. Trash includes water bottles, beer bottles, food wrappers, styrofoam, plastic bags from insulation, nails, ...

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Paul our builder was awesome as Wister our sale person!!!!!

  • James M.
  • Verified HomeBuyer
  • August 03, 2024
  • North Las Vegas, NV

Content in title says it all! We are very pleased with our new home!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

No problem here

  • Frederick M.
  • Verified HomeBuyer
  • August 03, 2024
  • Mesquite, NV

This is our sixth house, three new, and they have proved their building and knowledge to us. Everything that needed to be fixed was taken care of in a very timely manner. Must say that this is the best built and quality all around that we have bought. Would recommend very highly.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Easy experience

  • Lauri F.
  • Verified HomeBuyer
  • August 03, 2024
  • Mesquite, NV

We bought a winter home in Mesquite. The buying process was very easy, the visit to the design center was enjoyable and thorough. Zac was awesome as our sales rep and after-purchase go-to guy. He’s been very helpful since we live far away. I’ve been very pleased with Daryl, who is the service manager. We’ve had a couple of minor issues with the house and Daryl has been on top of things, no delays. Overall, the experience has been great!

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Pulte mortgage worst experience ever

  • Anthony S.
  • Verified HomeBuyer
  • July 29, 2024
  • Mesquite, NV

Overall the experience was about what one would expect from a large builder, everything was dialed in, Not a lot of flexibility but in the end the home is comfortable and the workmanship is good with a lot of quality checks along the way, a pretty standard home. Although the two loan originators were professional and helpful… the actual loan process, especially the underwriting was the absolute worst loan experience I’ve ever had, the underwriting department demanded that I violate a court ordered confidentiality agreement with regards to a large deposit (I refused). They basically added ...

Del Webb responded:
Hi Anthony. We are so sorry to hear that you had a frustrating experience working with our mortgage team. We take this feedback seriously and have shared it with leadership for their review. If there is any additional feedback you would like to provide or anything we can help address, please feel free to email customersupport@pultegroup.com. Thank you. ^TP ...

Total Score 2


Quality 3

Trustworthiness 5

Responsiveness 5

Our new house is beautiful

  • Anonymous
  • Verified HomeBuyer
  • July 12, 2024
  • Mesquite, NV

Everyone we worked with was helpful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Brogan did a great job showing us around on the final walkthrough. He is very responsive to our questions.

  • David B.
  • Verified HomeBuyer
  • July 06, 2024
  • Mesquite, NV

The area is nice, quiet, and full of active people. No traffic or income taxes, unlike CA. Lower cost of living, lower gas and utility prices, and there's plenty to do if you want.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My experience with the builder was very very good. Rick was very courteous and always responded to our concerns.

  • Richard K.
  • Verified HomeBuyer
  • July 06, 2024
  • North Las Vegas, NV

We had a great experience with Pulte. Their mortgage people, Robin, Chris, and Theresa were exceptional. Their service department with Scott is great. He is very knowledgeable and wants to help resolve any issues. They are lucky to have him.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Good experience

  • Michael C.
  • Verified HomeBuyer
  • July 06, 2024
  • Mesquite, NV

Please with all members of the staff, very professional and polite, very responsive to our needs

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Do over

  • Marlon P.
  • Verified HomeBuyer
  • July 06, 2024
  • HENDERSON, NV

No system in place to advise new owners of contraction Schelds within ear radar of alarming noise and the early time! I understand that lots must be built on, but lack of communication is stressful for me looking forwarded to moving into a relaxing, retirement area as advertised.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

Very happy home buyers

  • Richard C.
  • Verified HomeBuyer
  • July 05, 2024
  • Mesquite, NV

From the first contact of the sales staff all of the way to the construction walk through, everyone was very friendly, courteous and professional. Our buying experience could not have gone smoother.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pass the buck and no cares.

  • Anonymous
  • Verified HomeBuyer
  • June 07, 2024
  • HENDERSON, NV

It's extremely disappointing when trades (contractors) don't care about quality. Slap it up, poor results and deal with it after the fact. Large disconnect with the sales department, design center and construction.... No one takes responsibility, they all pass the buck. It doesn't matter if its a 5 million dollar home or a million dollar home, its all very poor!

Del Webb responded:
We're incredibly disappointed to hear that you aren't satisfied with your experience and appreciate you bringing these matters to our attention so that we can share them with our local leadership team. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^TP ...

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 1

Nice area and homes are ok

  • Brian W.
  • Verified HomeBuyer
  • June 02, 2024
  • Mesquite, NV

Homes are not high quality and there are many areas where a higher quality product should have been used for the price you pay for the house.Quality of work ie painting and attention to details need improvement to say the least.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Easy

  • Anonymous
  • Verified HomeBuyer
  • June 01, 2024
  • Mesquite, NV

Easy process from selecting options to closing. Satisfied so far with build quality.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Alex the Superintend and Justin the Salesman

  • John M.
  • Verified HomeBuyer
  • May 31, 2024
  • HENDERSON, NV

The upgrades are overpriced, poor selection and manipulate buyers to spend unnecessary money to maximize your companies profits.

Total Score 4


Quality 1

Trustworthiness 5

Responsiveness 5

Excellent!

  • Soumya H.
  • Verified HomeBuyer
  • May 31, 2024
  • Mesquite, NV

The entire experience was great, from Paul to Dexter to Daryl, everything was good and transparent. The quality of the home is very good and checks/processes/follow-ups are excellent!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great customer care

  • Shane T.
  • Verified HomeBuyer
  • May 31, 2024
  • Mesquite, NV

Buying a home is never an easy thing. But the whole team here at Dell Webb has made it a little easier. Granted it’s not a custom home and many of the things I want will be added or changed over the years, and we always feel we overpaid for things, but in the end, Dell Webb has come through and delivered as promised and I’m in a wonderful home with a great support team that I know will be there for me over the coming years. I love the location and the sun city lifestyle and Dell Webb made that happen. Thanks Dell Webb..

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Matt our project manager was great

  • Jon B.
  • Verified HomeBuyer
  • May 31, 2024
  • HENDERSON, NV

We had a lot of concerns during build and Matt was the best at taking care of them.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The quality of my new home is impressive!

  • Edith N.
  • Verified HomeBuyer
  • May 10, 2024
  • Mesquite, NV

As a new resident of Sun City Mesquite I'm enjoying a wonderful retirement lifestyle. My home reflects the quality of expert design and superior construction. It's perfection is evident in the brands of materials and workmanship. Having owned a Pulte home previously in Las Vegas for over 20 years, I'm looking forward to a new milestone of equal pleasure living in this home as well.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5