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Del Webb Reviews in Charlotte, SC

What Charlotte Homeowners Have to Say About Del Webb.

Read all 54 verified reviews from homeowners that built a new home with Del Webb in the Charlotte area. Charlotte homeowners have rated Del Webb an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Del Webb

has 4.3 out of 5 stars in Charlotte Area

54 Reviews in Charlotte Area

Ratings by Category

Overall 4.3

Quality 4.2

Trustworthiness 4.5

Value 4.1

Responsiveness 4.3

Del Webb in Charlotte Area

View Homes

Customer Reviews

Andrew was great, he stayed on top of things needing to be completed prior to our move in.

  • Eddie T.
  • Verified HomeBuyer
  • December 19, 2025
  • Belmont, NC

Danielle was great to work with. Very knowledgeable and easy to communicate with even on her days off. The home we chose was very well designed and definitely what we were looking for.

Del Webb responded:
Thank you for sharing your experience. We’re thrilled to hear that Andrew stayed on top of everything needed before your move-in and that Danielle was so knowledgeable and easy to communicate with, even on her days off! It’s wonderful to know that the home you chose was well designed and exactly what you were looking for. We truly appreciate your kind words, enjoy your new home! ^KH ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Positive Experience

  • Harry P.
  • Verified HomeBuyer
  • September 25, 2025
  • Belmont, NC

We had a phenomenal experience with Del Webb homes. The selection of models of homes was thoughtful to the needs of the people who will be living in it. They were responsive to all our questions and any issues we had about our new home. We are happy in our new home and highly recommend Del Webb homes.

Del Webb responded:
Thank you for taking the time to share your feedback. We are thrilled to hear that you had a phenomenal experience with our team! It's wonderful to know that you found our model designs to be thoughtful, and that our team is responsive to your questions and concerns! Congratulations on your new home, enjoy! ^KH ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience with Del Webb

  • Anonymous
  • Verified HomeBuyer
  • September 10, 2025
  • Belmont, NC

From the moment we saw the plans for the Del Webb community, we knew we wanted to live here. The sales team and construction team were with us every step from initial deposit to closing. They made the process of buying the home easy and efficient. We love our new home and it’s built with quality products and sustainable practices.

Del Webb responded:
Thank you for taking the time to share your feedback. We are delighted to hear that you are loving your new home and had a great experience with our sales and construction teams! It's wonderful to know that they made the process easy for you and that you find great quality in your new home! Enjoy! ^KH ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

great experience

  • Robert W.
  • Verified HomeBuyer
  • September 02, 2025
  • Belmont, NC

Sales agent Danielle was great in helping us work through options, and construction manager Marcus kept us informed and oriented throughout the whole building process. The whole process went very smoothly and efficiently. We highly recommend buying in Del Webb Carolina Lakes!

Del Webb responded:
Thank you for taking the time to share your feedback with us. We're so glad to hear that Danielle and Marcus were helpful and kept you informed throughout your home-building process! We appreciate your kind words and your recommendation! Welcome home! ^KH delwebb

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Del Webb - Good experience with Del Webb Sales Reps.

  • Allen L.
  • Verified HomeBuyer
  • November 03, 2021
  • Fort Mill, SC

Good experience with Del Webb Sales Reps. Exceptionally good experience with the construction Rep. Tally.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Friendly staff. Care and attention to details.

  • David T.
  • Verified HomeBuyer
  • June 30, 2021
  • Fort Mill, SC

Good workmanship. Great design. Quality appliances.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Del Webb - So far everything is fine.

  • Anonymous
  • Verified HomeBuyer
  • May 26, 2021
  • Fort Mill, SC

So far everything is fine. The buying experience was fine. Danielle made the process easy and kept us up to date. The project manager talked to us weekly as we were not in the area. The key will be a year from now.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Del Webb - It was much easier than I expected.

  • Judy S.
  • Verified HomeBuyer
  • January 13, 2021
  • Fort Mill, SC

It was much easier than I expected.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Home Owner

  • Anonymous
  • Verified HomeBuyer
  • September 01, 2020
  • Fort Mill, SC

This house I call my home was beautiful made and I am so proud to live in Carolina Orchards community!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Del Webb delivered what they promised and more!

  • Martin U.
  • Verified HomeBuyer
  • June 23, 2020
  • Fort Mill, SC

Since the Del Webb Community is not your traditional custom homes, I was not sure what to expect since the range of choices, etc. is less than usual. This is what makes them unique as they have a high to low range and you can still build a real quality home with higher upgrades to give you a great value for the price. I realized also that some extras and changes I would need to do on my own like upgrading of closet shelves, garage shelving and flooring, lights, etc. but that this could be easily facilitated with outside vendors. When we priced the home we put everything in it we wanted ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Satisfied

  • Frans V.
  • Verified HomeBuyer
  • June 10, 2020
  • Fort Mill, SC

Good builder

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Staff

  • Harvey L.
  • Verified HomeBuyer
  • June 10, 2020
  • Fort Mill, SC

Both the Sales agent and Field manager provide weekly updates and responded immediately to e-mail/texts on questions I had. The Sales agent delivered on all the promises made during our initial meeting.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Del Webb - The process was smooth and easy.

  • Cecelia T.
  • Verified HomeBuyer
  • May 28, 2020
  • Fort Mill, SC

The process was smooth and easy. Everyone was professional, and answered all our questions. I would recommend using them. We built our home while living out of state, and was pleased with the entire process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Homeowner

  • Barbara M.
  • Verified HomeBuyer
  • December 08, 2025
  • Belmont, NC

We are very pleased with our new Del Webb Carolina Riverside home! Everyone from the sales, to project manager was very personable and knowledgeable. Our house was completed at the time stated and at the price stated. We have been very pleased with the entire Del Webb process!

Del Webb responded:
Thank you for sharing your experience. We’re thrilled to hear that you’re pleased with your new home and that everyone was personable and knowledgeable throughout the process! It’s great to know your home was completed on time and at the expected price. We truly appreciate your kind words and are so glad you’ve had such a positive experience! ^KH ...

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Brandi

  • Cynthia Y.
  • Verified HomeBuyer
  • November 15, 2025
  • Belmont, NC

Fantastic communication, follow up to concerns and quality results.

Del Webb responded:
Thank you for your feedback. We’re so glad to hear that you’ve experienced fantastic communication, timely follow-up, and quality results! We truly appreciate your kind words and are here for you whenever you need anything. ^KH delwebb

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great experience with the Pulte Group

  • Michele R.
  • Verified HomeBuyer
  • October 08, 2025
  • Belmont, NC

Throughout the building process Andrew gave us weekly updates. His communication was exceptional! We were confident the house would turn out great. The house exceeded our expectations! We highly recommend Pulte homes and the Del Webb community.

Del Webb responded:
Thank you for taking the time to share your feedback with us. We are truly delighted to hear that you had a great home building experience! It's wonderful to know that Andrew provided you with weekly updates and responsive communication! We are glad to hear that your house exceeded your expectations! We greatly appreciate your kind words and your recommendation! ^KH ...

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb - We absolutely love our new home in Carolina Orchards.

  • John D.
  • Verified HomeBuyer
  • January 12, 2022
  • Fort Mill, SC

We absolutely love our new home in Carolina Orchards. The Martin Ray model fits our needs perfectly. The upstairs loft serves as a sewing room for my wife who is a quilter and the third bedroom is great when my daughters come to visit. The overall building experience was seamless as our project manager Matt kept us well informed throughout the entire process and completed the home as promised.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Wonderful home design!

  • Katherine M.
  • Verified HomeBuyer
  • November 23, 2021
  • Fort Mill, SC

Lovely home! Some communication issues, plus still waiting for some follow up work to be completed. Great project manager, who has been very responsive.

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 4

How easy the closing was.

  • Nancy L.
  • Verified HomeBuyer
  • October 29, 2021
  • Fort Mill, SC

The homes are built very well. The home also seems very insulated. Love the kitchen

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

On ti as promisedme

  • Wendy D.
  • Verified HomeBuyer
  • July 30, 2021
  • Fort Mill, SC

Very responsive during building process, not as responsive from customer service after move in for needed repairs.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

The project manager who overlooked the building process and kept us to date weekly with the progress was exceptional.

  • Domenico L.
  • Verified HomeBuyer
  • June 29, 2021
  • Fort Mill, SC

The sales agent who worked with us throughout the process in choosing the materials in the construction and helped to pick out a lot that met our needs but also helped in directing us financially in what we needed to do to make our dream home a reality was remarkably outstanding. Give her a raise!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Great choice

  • Linda F.
  • Verified HomeBuyer
  • May 26, 2021
  • Fort Mill, SC

Their were many obstacles to face due to COVID. Windows were delayed, appliances on back order, However, after a three month delay the project managers, did all they could to find a solution. During that time they continued their best to move what construction they could move forward and worked diligently once the other windows had to be chosen to complete the house as expeditiously as they could. It was a good experience to work with dedicated project managers and so appreciated.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb - Our only concern is the responsiveness to post-closing issues.

  • Michele D.
  • Verified HomeBuyer
  • May 22, 2021
  • Fort Mill, SC

Our only concern is the responsiveness to post-closing issues.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Del Webb - Could use more upgraded trim and doors!

  • Anonymous
  • Verified HomeBuyer
  • March 03, 2021
  • Fort Mill, SC

Could use more upgraded trim and doors! Trim painting not done well at all more detail to painting

Total Score 5


Quality 4

Trustworthiness 4

Value 3

Responsiveness 5

Del Webb - Very good experience Responsive to questions and issues

  • Kenneth F.
  • Verified HomeBuyer
  • December 01, 2020
  • Fort Mill, SC

Very good experience Responsive to questions and issues

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5