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Del Webb Reviews in Raleigh Durham Chapel Hill, NC

What Raleigh Durham Chapel Hill Homeowners Have to Say About Del Webb.

Read all 405 verified reviews from homeowners that built a new home with Del Webb in the Raleigh Durham Chapel Hill area. Raleigh Durham Chapel Hill homeowners have rated Del Webb an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Del Webb

has 4.1 out of 5 stars in Raleigh-Durham-Chapel Hill Area

405 Reviews in Raleigh-Durham-Chapel Hill Area

Ratings by Category

Overall 4.1

Quality 4

Trustworthiness 4.1

Responsiveness 3.9

Del Webb in Raleigh-Durham-Chapel Hill Area

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Customer Reviews

Del Webb - Works with you ,quality builder

  • Loretta A.
  • Verified HomeBuyer
  • June 02, 2021
  • Wake Forest, NC

Works with you ,quality builder

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - Day of closing a toilet didn’t work (clogged in pipe) and there

  • Mark S.
  • Verified HomeBuyer
  • May 26, 2021
  • Wake Forest, NC

Day of closing a toilet didn’t work (clogged in pipe) and there was a gas leak so no way this house should have passed any inspection.

Del Webb responded:
We are so disappointed to hear that your home was not in excellent condition when you moved in. We would like the chance to address this situation accordingly and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of the situation along with your address and contact information. Thank you. ^AH ...

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Del Webb - Great community and people here.

  • Anonymous
  • Verified HomeBuyer
  • May 24, 2021
  • Wake Forest, NC

Great community and people here.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

Del Webb - Generally pleased except for dealing with pulte mortgage company..

  • Richard C.
  • Verified HomeBuyer
  • May 19, 2021
  • Wake Forest, NC

Generally pleased except for dealing with pulte mortgage company.. inefficient & should learn how to listen to their customers..made us wait two days before closing for approval..excessive emails and phone calls

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Del Webb at Traditions

  • Anonymous
  • Verified HomeBuyer
  • May 18, 2021
  • Wake Forest, NC

Good buyer experience, not perfect but much better than most...would definitely feel comfortable buying from them again.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Great structure and insides ... pay attention to things outside

  • Michael F.
  • Verified HomeBuyer
  • May 18, 2021
  • Wake Forest, NC

The home itself is intelligently designed and well-built. Post purchase, inside warranty items have been handled promptly and to our satisfaction. Pre and post purchase, outside items have been problematic and not handled to our satisfaction.

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 3

Del Webb - Kiersten and Liz are awesome always available for questions,

  • Marvin M.
  • Verified HomeBuyer
  • May 12, 2021
  • Wake Forest, NC

Kiersten and Liz are awesome always available for questions, and support.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Del Webb - This work in progress.

  • chailendreia D.
  • Verified HomeBuyer
  • May 11, 2021
  • Wake Forest, NC

This work in progress. I have thus far a few things that needs to be fix. But I decided to wait until my 1 yr inspection takes places.

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 4

Del Webb - This was a great experience working with all the different groups(sales,

  • James W.
  • Verified HomeBuyer
  • April 16, 2021
  • Wake Forest, NC

This was a great experience working with all the different groups(sales, design, mortgage and building construction). All groups were very responsive to questions and concerns.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Good customer service overall

  • Elaine M.
  • Verified HomeBuyer
  • April 09, 2021
  • Wake Forest, NC

The quality of paint used is not good had to repaint interior before I moved in. Also Sheetrock was not prepared as should , had to have many areas repaired. More attention needs to be paid to detail. Cleaning leaves a lot to be desired. Chris was great to respond and was great to work with.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Del Webb - Project manager was great to work with.

  • Kathleen N.
  • Verified HomeBuyer
  • March 11, 2021
  • Wake Forest, NC

Project manager was great to work with.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - Pulse builds a quality home!

  • Anonymous
  • Verified HomeBuyer
  • March 10, 2021
  • Wake Forest, NC

Pulse builds a quality home!

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - The entire Pulte team was professional, courteous and customer

  • Alicia T.
  • Verified HomeBuyer
  • March 03, 2021
  • Wake Forest, NC

The entire Pulte team was professional, courteous and customer friendly throughout our buying process. Thx guys !!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - Easy to work with, meet their delivery of the home time line

  • Dennis G.
  • Verified HomeBuyer
  • March 03, 2021
  • Wake Forest, NC

Easy to work with, meet their delivery of the home time line

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - Community amenities were the primary attraction.

  • Anonymous
  • Verified HomeBuyer
  • February 04, 2021
  • Wake Forest, NC

Community amenities were the primary attraction.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great responsiveness to our many questions

  • Anonymous
  • Verified HomeBuyer
  • January 28, 2021
  • Wake Forest, NC

This was our first new build experience so we were very apprehensive on what to expect. We were pleasantly surprised on the responsiveness to our many questions. We love our new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - Very satisfied with building experience.

  • Anita L.
  • Verified HomeBuyer
  • January 26, 2021
  • Wake Forest, NC

Very satisfied with building experience. Kept up to date on progress and builder very responsive to concerns and questions. Home closed on time!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Our house was delivered on time and on budget! We were impressed with the quality of materials & construction techniques!

  • Terry P.
  • Verified HomeBuyer
  • January 26, 2021
  • Wake Forest, NC

The construction process was almost flawless! Our project manager completed the project on time per the projected completion date! And I understand the project was on budget. Joey did a great job!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Del Webb - They build a solid house and are great to work with.

  • Paul M.
  • Verified HomeBuyer
  • January 26, 2021
  • Wake Forest, NC

They build a solid house and are great to work with. We were very happy with the experience and are loving our new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My Great Field Supervisor

  • Thomas A.
  • Verified HomeBuyer
  • January 26, 2021
  • Wake Forest, NC

Chris has been a delight to work with.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quick move-in has great features

  • David C.
  • Verified HomeBuyer
  • January 26, 2021
  • Wake Forest, NC

We needed to move quickly but we also wanted a new home in a Del Webb community. Our home was one of three "Quick Move-In" homes and it was available in less than two months. The trade-off was that we were too late in the build process to make any personal selections on things like fixtures or paint color. But our home did come with some upgraded features, such as a fireplace and screened lanai, and we were saved the headaches of having to pick them out!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Easy efficient process.

  • Jay S.
  • Verified HomeBuyer
  • January 07, 2021
  • Wake Forest, NC

The home purchase, construction, and closing process is all well planned and proven. The community is highly desirable, which does result in high market prices. We are pleased with our new home and would recommend Del Webb.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Del Webb - Home is of average quality.

  • Paul S.
  • Verified HomeBuyer
  • December 10, 2020
  • Wake Forest, NC

Home is of average quality. Heating system is poor as temperature is not consistent throughout house. Some rooms are very cold while others are quite warm. Lighting plot is awkward with light switches inconveniently placed. Wall boards are thin and window areas are cold. Pulte seems to cut corners wherever possible.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Del Webb - Del Web has taken all the worry and chaos out of the home building

  • Jeffrey T.
  • Verified HomeBuyer
  • December 02, 2020
  • Wake Forest, NC

Del Web has taken all the worry and chaos out of the home building process and made it an enjoyable experience!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Informed Quality

  • David M.
  • Verified HomeBuyer
  • December 02, 2020
  • Wake Forest, NC

Our construction site manager in the Del Webb at Traditions site, Joesph “Joey” Simpson was OUTSTANDING. Throughout the construction process, he kept us informed and we continuously observed the quality taken in building our home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5