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Del Webb Reviews in Raleigh Durham Chapel Hill, NC

What Raleigh Durham Chapel Hill Homeowners Have to Say About Del Webb.

Read all 423 verified reviews from homeowners that built a new home with Del Webb in the Raleigh Durham Chapel Hill area. Raleigh Durham Chapel Hill homeowners have rated Del Webb an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Del Webb

has 4.1 out of 5 stars in Raleigh-Durham-Chapel Hill Area

423 Reviews in Raleigh-Durham-Chapel Hill Area

Ratings by Category

Overall 4.1

Quality 4

Trustworthiness 4.1

Responsiveness 4

Del Webb in Raleigh-Durham-Chapel Hill Area

View Homes

Customer Reviews

Del Webb - This work in progress.

  • chailendreia D.
  • Verified HomeBuyer
  • May 11, 2021
  • Wake Forest, NC

This work in progress. I have thus far a few things that needs to be fix. But I decided to wait until my 1 yr inspection takes places.

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 4

Del Webb - This was a great experience working with all the different groups(sales,

  • James W.
  • Verified HomeBuyer
  • April 16, 2021
  • Wake Forest, NC

This was a great experience working with all the different groups(sales, design, mortgage and building construction). All groups were very responsive to questions and concerns.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Good customer service overall

  • Elaine M.
  • Verified HomeBuyer
  • April 09, 2021
  • Wake Forest, NC

The quality of paint used is not good had to repaint interior before I moved in. Also Sheetrock was not prepared as should , had to have many areas repaired. More attention needs to be paid to detail. Cleaning leaves a lot to be desired. Chris was great to respond and was great to work with.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Del Webb - Project manager was great to work with.

  • Kathleen N.
  • Verified HomeBuyer
  • March 11, 2021
  • Wake Forest, NC

Project manager was great to work with.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - Pulse builds a quality home!

  • Anonymous
  • Verified HomeBuyer
  • March 10, 2021
  • Wake Forest, NC

Pulse builds a quality home!

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - The entire Pulte team was professional, courteous and customer

  • Alicia T.
  • Verified HomeBuyer
  • March 03, 2021
  • Wake Forest, NC

The entire Pulte team was professional, courteous and customer friendly throughout our buying process. Thx guys !!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - Easy to work with, meet their delivery of the home time line

  • Dennis G.
  • Verified HomeBuyer
  • March 03, 2021
  • Wake Forest, NC

Easy to work with, meet their delivery of the home time line

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - Community amenities were the primary attraction.

  • Anonymous
  • Verified HomeBuyer
  • February 04, 2021
  • Wake Forest, NC

Community amenities were the primary attraction.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great responsiveness to our many questions

  • Anonymous
  • Verified HomeBuyer
  • January 28, 2021
  • Wake Forest, NC

This was our first new build experience so we were very apprehensive on what to expect. We were pleasantly surprised on the responsiveness to our many questions. We love our new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - Very satisfied with building experience.

  • Anita L.
  • Verified HomeBuyer
  • January 26, 2021
  • Wake Forest, NC

Very satisfied with building experience. Kept up to date on progress and builder very responsive to concerns and questions. Home closed on time!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Our house was delivered on time and on budget! We were impressed with the quality of materials & construction techniques!

  • Terry P.
  • Verified HomeBuyer
  • January 26, 2021
  • Wake Forest, NC

The construction process was almost flawless! Our project manager completed the project on time per the projected completion date! And I understand the project was on budget. Joey did a great job!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Del Webb - They build a solid house and are great to work with.

  • Paul M.
  • Verified HomeBuyer
  • January 26, 2021
  • Wake Forest, NC

They build a solid house and are great to work with. We were very happy with the experience and are loving our new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My Great Field Supervisor

  • Thomas A.
  • Verified HomeBuyer
  • January 26, 2021
  • Wake Forest, NC

Chris has been a delight to work with.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quick move-in has great features

  • David C.
  • Verified HomeBuyer
  • January 26, 2021
  • Wake Forest, NC

We needed to move quickly but we also wanted a new home in a Del Webb community. Our home was one of three "Quick Move-In" homes and it was available in less than two months. The trade-off was that we were too late in the build process to make any personal selections on things like fixtures or paint color. But our home did come with some upgraded features, such as a fireplace and screened lanai, and we were saved the headaches of having to pick them out!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Easy efficient process.

  • Jay S.
  • Verified HomeBuyer
  • January 07, 2021
  • Wake Forest, NC

The home purchase, construction, and closing process is all well planned and proven. The community is highly desirable, which does result in high market prices. We are pleased with our new home and would recommend Del Webb.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Del Webb - Home is of average quality.

  • Paul S.
  • Verified HomeBuyer
  • December 10, 2020
  • Wake Forest, NC

Home is of average quality. Heating system is poor as temperature is not consistent throughout house. Some rooms are very cold while others are quite warm. Lighting plot is awkward with light switches inconveniently placed. Wall boards are thin and window areas are cold. Pulte seems to cut corners wherever possible.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Del Webb - Del Web has taken all the worry and chaos out of the home building

  • Jeffrey T.
  • Verified HomeBuyer
  • December 02, 2020
  • Wake Forest, NC

Del Web has taken all the worry and chaos out of the home building process and made it an enjoyable experience!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Informed Quality

  • David M.
  • Verified HomeBuyer
  • December 02, 2020
  • Wake Forest, NC

Our construction site manager in the Del Webb at Traditions site, Joesph “Joey” Simpson was OUTSTANDING. Throughout the construction process, he kept us informed and we continuously observed the quality taken in building our home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not a custom home...... but still very nice!

  • Anonymous
  • Verified HomeBuyer
  • December 01, 2020
  • Wake Forest, NC

If you’re looking for a truly custom home, pick a different builder. If you’re OK choosing from available builder floor plans and available builder design and decor options, then you’ll enjoy your experience. Just don’t ask to move a wall or choose a custom paint color they don’t offer. The answer is,”no.” And if you have any sense of modern style, be prepared to change out every light fixture In the house after closing. The builder options are very bland, even the upgraded ones. The sales team and the construction team are quite friendly and very responsive. But their hands are tied by ...

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Del Webb - This was the smoothest, most professional home buying process

  • Stephen H.
  • Verified HomeBuyer
  • December 01, 2020
  • Wake Forest, NC

This was the smoothest, most professional home buying process we have ever experienced. From foundation to move in our site manager was always available and willing to explain, answer questions and quickly address even the most minor of concerns. A job very, very well done.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Attention of personnel and quality of product

  • John M.
  • Verified HomeBuyer
  • December 01, 2020
  • Wake Forest, NC

Already sent to pulte group directly.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - We are very pleased with our new house

  • Maynard D.
  • Verified HomeBuyer
  • November 04, 2020
  • Wake Forest, NC

We are very pleased with our new house

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Disappointed

  • Timothy M.
  • Verified HomeBuyer
  • November 04, 2020
  • Wake Forest, NC

Disappointed. Would not purchase if we had it to do over.

Del Webb responded:
We are so sorry to hear that you are disappointed in your new home. If there is anything we can assist with or any additional feedback you would like to provide, please feel free to email customersupport@pultegroup.com and include your address and contact information. Thank you. ^AS delwebb

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Very bad experience

  • Andrew B.
  • Verified HomeBuyer
  • October 23, 2020
  • Wake Forest, NC

We have experienced problem after problem and Pulte ignores us and is unresponsive.

Del Webb responded:
We are so sorry to hear that our team has not been responsive to your concerns. We would like to make leadership aware and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AS ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

New home DWT

  • Elise F.
  • Verified HomeBuyer
  • October 22, 2020
  • Wake Forest, NC

The experience of buying a new home in North Carolina has been positive the people that we were dealing with a very professional and are always there to answer our questions immediately a special shout out to Kirsten in the office who always answers my calls and emails immediately and to our building manager who oversaw the building of our home who is outstanding. Took care of every detail. We are so happy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5