Del Webb Reviews in Raleigh Durham Chapel Hill, NC

The process is taking much longer than i thought it would. The 5 hour drive between homes is hard on me so i have limited visiting the construction progress. Still waiting for fence and fireplace installation to be completed.

Love our new home. Really appreciate many of the features built in so we could focus on making the home ours.

office persons describe and discuss options that one could add to the basic house. Their suggestions are helpful to make the selection process easier.

Building a home with any builder is stressful--done it a few times now and know many who have done so as well. Overall, we love the atmosphere of the community and clubhouse. There are things about the build that we wish would have been better, especially considering the price premium and fact that it is many residents' last homes of their lives. I believe a 4 out of 5 star rating is not Outstanding, but it is a great rating actually.

Del Webb builds a beautiful home. The community provides many opportunities for a diverse range of activities and interests.

Need to CLOSELY examine everything that is installed before closing. Most items i.e cabinets, granite etc. looks second hand.

We were impressed with our field manager and the people in the sales office. The field manager answered questions and kept us informed as the building progressed. The overall house construction is quite good. More attention could have been paid to the overall planning of the cabinet placement and tile installation and details.

Mortgage issues - non responsive. Goes to trustworthiness. Looking back we over paid for the home. Loved the look and the decorations. Too much space and inefficient space. Workmanship is very good.

The interaction with Del Webb (Pulte) representatives has been outstanding. I was very surprised to see the lack of the same level of professionalism with the landscaper, however. Three of the plants they provided were already dead when planted, and they would not replace them even though I was in the 30 day period for identifying issues. They seem to be out of sync with the quality of Del Webb.

Take your time and make sure you choose the right options the first time

Very quiet home. We are living with active construction all around us and we hardly hear anything outside. Well built home and the Construction Manager (Chris B.) was great to work with even after the closing. We had a couple of issues and he stayed engaged while those were resolved to our satisfaction.

Sure Manager said issues would be addressed. They weren't. Quality of workmanship is poor. Warranty service is horrible.

There was NO quality control throughout the building process. We moved into a dirty house with many issues.

Very hard to get things repaired. My drive is cracked, which I know they did it. And they keep telling me I have to put it in at the 11 month. Why so they can put me off and I have to live with a cracked and cement dropping driveway. I don't believe they will ever fix it. They will keep on putting me off. Surprise!!!! I'm not going away.

Pay attention to options available.

The process of building a new home in Del Webb was relatively smooth. Since we lived close by it was easy to visit construction and let folks know if something was not correct. Weather delayed our build a bit and our field rep was changed in mid stream which was of concern. Overall the house was built well with a few issues remaining to clear up, nothing major. My 4 star rather then 5 is not a negative comment it is just a reflection that things go wrong and if you are not around to point these out it could be more difficult to get the end game you want in the house. We were lucky to be around often. ... More

We are on our 4th refrigerator (1st one was wrong model, next 2 were damaged, 4th we’ve kept). Our major problem is we have no Air Conditioning in the front half of our home!! This was noticed before we moved in (less than 6 weeks ago) - HVAC people have been out 4 times and have been unable to resolve the problem - although they acknowledge there is no air coming out of the vents. Lead tech is scheduled to come tomorrow to inspect the problem. At present, our guests staying in the front bedroom are in a Hot Zone - same with the bathroom, study and entryway. Very frustrated with the lack of resolution to this problem! ... More

The kitchen cabinets are too high for my height. I asked to have them installed lower but they would not even consider any changes to the house.

We just moved into our second, newly built home in the same community. Both experiences were very good (or we would not have done it a second time) and we love the lifestyle.

Do understand that these are not custom homes but are standard spec houses. In generally they are very nice homes but just a few key areas in construction were disappointing. The OSB sheathing in an area or or two went down to within an inch of the ground and I fear I will have hidden damage from water relatively soon. The fascia boards around the doors, windows & gutters appeared to be a particle board material which I feel will degrade within 10 years. The house does not come with a front and back water spicket, only midway along the sides (wished I had realized this. The basic structure (walls & trusses) looks good and the flooring, cabinet, counter, bath & electrical fixture selection are good. Overall we are happy with our house just disappointed on a few things could have been done better at not much additional cost. ... More

Options overly expensive. Punch list items still working on a month later. All 2 by 4 construction with wide spacing in ceiling so attic can’t be used for storage.

See above

I have filled this out 3 times - can't go "back" after checking out your terms. Just forget it. Probably will hold it all against us anyway. Would love to show our 40 day punch list to you. Rated below par since there was so much that needs to be addressed.

Overall we were pleased with the building experience. Our supervisor was excellent and on top of issues. The quality of the materials used was not the highest quality but then we knew some of that going in for a non-custom built home.

Del Webb is that hybrid between custom and tract building. You must constantly keep in mind that you are buying into a "Lifestyle", not just a structure!