Del Webb Reviews in Raleigh Durham Chapel Hill, NC

The builder put up the home pretty fast. There were definitely more workmanship issues then I could keep up with during the process. Yet, our field manager was pretty easy to deal with and very responsive. Now that we are in our warranty, the response time for problems has slowed greatly. Also, some of the fixes that were performed during the construction process we’re still not done to my expectation. They keep talking about the 11 month review to fix things. I feel like there’s a push to delay things and then if they don’t get fixed right you will be without recourse. Given the price of the home, almost 500 K, I would’ve expected more options for customization even though this is a production builder. For example, some of the fluorescent lights in the closets were too small as all of them are 2 feet long. And you can’t choose any of your light fixtures in the rest of the house. So I find myself spending a good deal of time customizing the house after we purchased it! The only reason we bought the house was because it was a Del Webb community and we look forward to participating in a lot of the community activities. A lot of people say you don’t buy here for the house. The common facilities in the neighborhood are very nice, and you subsidize the cost through the purchase of your house. ... More

Very responsive to issues, but unfortunately, there were many issues. I feel they used the cheapest materials they could find and this is includes appliances, fixtures, lights, etc....

Heard of reputation from friend, explored, bought, built, very happy with our new home.

I Purchased a model home and was very pleased with the whole process. Sales office did great in working out pricing and the short list of repair items before I moved in. They were done in a timely fashion and I’m really enjoying it.

better quality of surround in the shower a d the soaking tub is poor quality.