Del Webb Reviews in Raleigh Durham Chapel Hill, NC
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What Raleigh Durham Chapel Hill Homeowners Have to Say About Del Webb.
Read all 403 verified reviews from homeowners that built a new home with Del Webb in the Raleigh Durham Chapel Hill area. Raleigh Durham Chapel Hill homeowners have rated Del Webb an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Del Webb
has 4.1 out of 5 stars in Raleigh-Durham-Chapel Hill Area
403 Reviews in Raleigh-Durham-Chapel Hill Area
Del Webb in Raleigh-Durham-Chapel Hill Area
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Customer Reviews
The lack of communication during and after the building experience.
- Lawanda Y.
- Verified HomeBuyer
- November 03, 2021
- Wake Forest, NC
Make sure you have an independent building inspector inspect your home before you sign off on anything. It is hard to get issues addressed after you move in. You cannot get a response from a person to find out if and when your issues may be addressed.
Del Webb responded:
Thanks for taking the time to write this review and let us know how we can improve. We apologize that our communication has not been up to par and will certainly share these comments with our local leadership team. If you have additional feedback, we're always listening at customersupport@pultegroup.com ...
Total Score 1
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
Very bad experience
- Andrew B.
- Verified HomeBuyer
- October 23, 2020
- Wake Forest, NC
We have experienced problem after problem and Pulte ignores us and is unresponsive.
Del Webb responded:
We are so sorry to hear that our team has not been responsive to your concerns. We would like to make leadership aware and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AS ...
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
poor workmanship
- Anonymous
- Verified HomeBuyer
- September 04, 2019
- Wake Forest, NC
Sure Manager said issues would be addressed. They weren't. Quality of workmanship is poor. Warranty service is horrible.
Del Webb responded:
Thank you for letting us know about these issues. We'd like to learn more about your experience so that we can help with any unresolved items. Please reach out to us at socialcare@pultegroup.com. –Sarah 
Total Score 1
Quality 1
Trustworthiness 1
Value 4
Responsiveness 1
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