Del Webb Reviews in Raleigh Durham Chapel Hill, NC
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What Raleigh Durham Chapel Hill Homeowners Have to Say About Del Webb.
Read all 393 verified reviews from homeowners that built a new home with Del Webb in the Raleigh Durham Chapel Hill area. Raleigh Durham Chapel Hill homeowners have rated Del Webb an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Del Webb in Raleigh-Durham-Chapel Hill Area
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Customer Reviews
Good set of options
- Kaliappan E.
- Verified HomeBuyer
- June 07, 2022
- Fuquay Varina, NC
Organized process from start to finish; nice models; good price, options are plenty. Delivered on time, kept us informed of progress (pictures were sent weekly since we were out-of-state). Overall happy with Pulte-Del-Webb!!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Great Staff
- Odell W.
- Verified HomeBuyer
- May 04, 2022
- Wake Forest, NC
Sales agent Kirsten worked hard to get us the home we wanted. Construction Mgr Chris was great- responsive, timely and personable. Office Mgr Liz was very helpful and friendly.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Responsive, informative and patient! Recommend Del Webb community to anyone!
- Barbara M.
- Verified HomeBuyer
- January 12, 2022
- Fuquay Varina, NC
Jonathan D. did a great job in every way. He was helpful, patient, informative and absolutely responsive when we had questions or follow up work needed even after closing. From the sales team to the builder, everyone was a dream to work with. Recommend Del Webb communities (this is our second property) and the whole buying experience was wonderful from beginning to end.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Professionalism
- David J.
- Verified HomeBuyer
- November 30, 2021
- Wake Forest, NC
We purchased our home from Pulte in Del Webb at Traditions from afar. The sales people and design people were wonderful to work with while helping us to wade through the intricacies of purchase and design. Kudos!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Del Webb - The whole process start to finish took only six months and it
- Christine L.
- Verified HomeBuyer
- November 03, 2021
- Fuquay Varina, NC
The whole process start to finish took only six months and it was a smooth transition. The sales people and our construction manager were attentive and very helpful, always quickly answering questions.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Del Webb - THIS WAS A LONG TIME WAITING BUT Im VERY HAPPY W NEW HOME,THANKS
- Edgar L.
- Verified HomeBuyer
- October 27, 2021
- Fuquay Varina, NC
THIS WAS A LONG TIME WAITING BUT Im VERY HAPPY W NEW HOME,THANKS
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Del Webb - Excellent, immediate response to us from Joey Simpson re numerous
- John C.
- Verified HomeBuyer
- July 01, 2021
- Wake Forest, NC
Excellent, immediate response to us from Joey Simpson re numerous important repairs. Contractor installers not getting it right the first time by far the greatest of issues!
Total Score 5
Quality 3
Trustworthiness 5
Value 5
Responsiveness 5
Del Webb - Kiersten and Liz are awesome always available for questions,
- Marvin M.
- Verified HomeBuyer
- May 12, 2021
- Wake Forest, NC
Kiersten and Liz are awesome always available for questions, and support.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Del Webb - Community amenities were the primary attraction.
- Anonymous
- Verified HomeBuyer
- February 04, 2021
- Wake Forest, NC
Community amenities were the primary attraction.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Our house was delivered on time and on budget! We were impressed with the quality of materials & construction techniques!
- Terry P.
- Verified HomeBuyer
- January 26, 2021
- Wake Forest, NC
The construction process was almost flawless! Our project manager completed the project on time per the projected completion date! And I understand the project was on budget. Joey did a great job!
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
Easy efficient process.
- Jay S.
- Verified HomeBuyer
- January 07, 2021
- Wake Forest, NC
The home purchase, construction, and closing process is all well planned and proven. The community is highly desirable, which does result in high market prices. We are pleased with our new home and would recommend Del Webb.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Del Webb - Del Web has taken all the worry and chaos out of the home building
- Jeffrey T.
- Verified HomeBuyer
- December 02, 2020
- Wake Forest, NC
Del Web has taken all the worry and chaos out of the home building process and made it an enjoyable experience!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Del Webb - We are very pleased with our new house
- Maynard D.
- Verified HomeBuyer
- November 04, 2020
- Wake Forest, NC
We are very pleased with our new house
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Outstanding Service
- Raymond B.
- Verified HomeBuyer
- July 21, 2020
- Wake Forest, NC
We had a good experience. You need to be involved and check on your home often. Do your research and know what you want. Visit the models and meet some of your neighbors.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Great Company and terific people to work with
- Matthew S.
- Verified HomeBuyer
- June 16, 2020
- Wake Forest, NC
Brand new house while I thought there would be nothing to fix afterwards Pulte/Del Webb set our expectations well. The little things that needed to get fixed were all fixed promptly and expeditiously with attention to the COVID rules and keeping us and the folks doing the work safe. Profesional to a "T"
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Happily pleased
- Kathy M.
- Verified HomeBuyer
- May 27, 2020
- Wake Forest, NC
We were very pleased with the sales and design staff who were very attentive to our needs. I had submitted a review of our builder who met our expectations and beyond. Our only disappointment has been the lawn. We have had at least 20 bad squares and some low spots that retain the water when it rains and killing the grass. We are awaiting this to be addressed.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Del Webb Traditions
- Pamela O.
- Verified HomeBuyer
- January 07, 2020
- Wake Forest, NC
Love our new home. Really appreciate many of the features built in so we could focus on making the home ours.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Very happy with house and facilities.
- Anonymous
- Verified HomeBuyer
- December 14, 2019
- Wake Forest, NC
office persons describe and discuss options that one could add to the basic house. Their suggestions are helpful to make the selection process easier.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Del Webb Traditions
- Mary P.
- Verified HomeBuyer
- October 28, 2019
- Wake Forest, NC
The interaction with Del Webb (Pulte) representatives has been outstanding. I was very surprised to see the lack of the same level of professionalism with the landscaper, however. Three of the plants they provided were already dead when planted, and they would not replace them even though I was in the 30 day period for identifying issues. They seem to be out of sync with the quality of Del Webb.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Second Del Webb home
- Thomas B.
- Verified HomeBuyer
- June 14, 2019
- Durham, NC
We just moved into our second, newly built home in the same community. Both experiences were very good (or we would not have done it a second time) and we love the lifestyle.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
All things considered, I would do it again!
- Anonymous
- Verified HomeBuyer
- May 16, 2019
- Wake Forest, NC
Del Webb is that hybrid between custom and tract building. You must constantly keep in mind that you are buying into a "Lifestyle", not just a structure!
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Quality company
- Marc O.
- Verified HomeBuyer
- April 17, 2019
- Wake Forest, NC
Heard of reputation from friend, explored, bought, built, very happy with our new home.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Martha
- Martha L.
- Verified HomeBuyer
- October 05, 2023
- Clayton, NC
Since closing I cannot get anyone to take responsibility for landscape concerns. My project manager has left. A different PM has not responded to my text and another PM said to contact warranty. Warranty said they did not handle landscaping and contact the builder.
Total Score 5
Quality 4
Trustworthiness 3
Value 4
Responsiveness 2
Warranty issues
- Nora O.
- Verified HomeBuyer
- June 05, 2025
- Fuquay Varina, NC
Warranty is less than desired. We bought a new home and have cabinent issues that warranty does not want to resolve prior to the 1year. Scratches all over appliances that make them look used! In a brand new home!
Del Webb responded:
Thank you for taking the time to share your experience. We are so disappointed to hear you are having these concerns in your new home. We would like to make leadership aware of this and would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...
Total Score 5
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
Disappointment
- Gregory K.
- Verified HomeBuyer
- July 20, 2024
- Clayton, NC
WE are very disappointed in the quality of workmanship on our new home. We have been in the home about 6 weeks. Since then we have had electrical wiring issues that could have caused a firel Additional wiring issues have been found while making changes to make the home ours. We were awakened at 6:10 am from sleep when one of the blinds in the master bedroom fell. A review of all the blinds in the home revealed that none of the blinds were installed properly and could have fallen at any time. The master shower pan has a chip in the corner. we discovered a broken spacer in the grout in ...
Total Score 5
Quality 1
Trustworthiness 3
Value 3
Responsiveness 1
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