Del Webb Reviews in Raleigh Durham Chapel Hill, NC

I would highly recommend and have the team at Carolina Overlook.

Well worth the investment. Very glad we made this decision.

Tim C. Your project manager did our preclosing walk through on a monday.He is super efficient & totally organized.On Wednesday all of our issue were resolved.We haven’t officially moved in yet since we haven’t sold our other house .

We would highly recommend both Vicky and Austin. Vicky not only spent days showing us but our family, the homes and our options. She was there every step in the process. She answered our questions in a timely manner. We lived in another state during the building process and Vicky would email us photos. Vicky is caring and dedicated not only for Del Webb but for you as a homebuyer. We had Austin, as our Building Manager. Austin made sure everything was done when it was suppose to be done. Austin also responded to questions we had within a day or two. He also keep us updated with steps that we needed to address. Austin not only wants to make sure the quality is there for the builder but for you as a homeowner. ... More

Buying our home with the Del Webb team and Pulte builders was a great experience for us. Our builder, Tim, was exceptional. He kept us updated constantly throughout the process and answered our questions quickly. Since we were not local, Tim sent pictures for us to see the progress on our home between visits to the site. Pulte builds a quality home and the Del Webb team works well with them!

Still waiting on my landscaping to be fixed after digging up my yard to fix broken pipes. I did get a fast response from the plumber.

Our builder Tim was first class in every category: Quality of work, responsiveness to contacts, personal warmth.

It’s a nice house but several things unfinished. I think the development went up too quickly. For example my dishwasher has screws missing. Before I moved in we blue taped things needed to be fix. Blue tape still in my laundry room. Flooring doesn’t come to trim in corner. One of light bulb was missing in guest bathroom. Should have checklist to review before a person moves in.

The sales representative was difficult and harassed us often because we financed through a bank instead of Pulte Mortgage. The construction manager was reliable and easy to work with. The design coordinator was good and easy to work with.

2nd manager was very helpful and tried his best to make the building experience understandable

Del Webb sells a great product. Their partnership with Pulte is fantastic. Our construction manager, Austin, was great. He was responsive to all our questions and concerns.

We entered this experience with eyes wide open. 18 years ago we built a house with a similar type builder. These are not custom builders. They offer a few options in a pkg. house. There are many in this community the same as ours. Since moving in we have improved on the quality of several items. The one area I'm most disappointed in is the paint quality is very poor. I'm hoping to tolerate it for a few years then improve on it. The house looks very nice from a visual perspective and seems to be pretty well built. Our construction supervisor was wonderful and kept us informed on progress. We wanted a smaller house in a 55+ active community and that is what we have. The house is comfortable and we are making it our home but it isn't a custom home. ... More

Not counting a hiccup with a construction manager who quit and left the project and me hanging without notification; the rest of the buying experience was super. From Jim at the start to Jimmy and Sharde and Elizabeth working with financials to Billy who saved the day and the project when he stepped in to oversee construction. All of these people were stellar in their customer service, communication, and ease of working with them to smooth out a bump in the road. It was due mainly to these few people that made the experience very pleasant and enjoyable to work with.

Faulty appraisal & closing costs going from $4,232 to $40,000 one week prior to closing. Pulte is utterly WITHOUT EXCUSE!!!

Our overall experience was a good one. I feel we would have had a better experience with our project manager if we had met before construction began. We got off on the wrong path after our first meeting when we felt like we were not told the truth about the delay in the construction schedule. Yes the delay time was improved after a discussion with the PM. After we moved in we had a great experience with Allison and Mariah on answering questions and approving requests. We have had a great experience meeting our subdivision neighbors. We a very pleased with the community.

My wife and I have had a good experience working with the del-Webb sales team they had a great attitude and there was no pressure to sale. The community is loaded with people of our age. And there’s no shortage on activities, which will keep us. Engage with the surrounding neighbors. It is not an easy task of moving from one Home to another but I can say it is well worth it once you move into a community like this and enjoy the safe and beautiful surroundings of this area at homes.

Daniel was excellent. He was very knowledgeable, very professional , always helpful , accommodating and available. Great to work with. I recommend him highly.

Our construction manager Thomas was fantastic. I would build with him again in a heartbeat

Our home came out of the ground slow, but quickly became a nice quality house.

Overall our home is wonderful! We have issues that we wished we would have caught at our walk-through. Might I suggest a 2 part walkthrough! 1st day catch as much as you can and 2nd day walk through with fresh eyes. Too many things missed if you are hurrying to close! We Understand you have a year to fix things but when you buy a beautiful new home….it’s hard to wait to make things right!

My overall experience was really wonderful with all who I worked with.

Tom was a pleasure to deal with. He always kept us up to speed. The quality of the home is very good the fit and finish of all components is great.

All steps are down to a science.

The house was already built so could not get options i would have liked . House should have hose bib in rear standard . The kitchen , master bath , laundry and greatroom very nicey done .

Ask a lot of questions, email everything so you have documentation. Get to site often to verify being done to the specs of your home.