Del Webb Reviews

Del Webb responded:
Thank you for sharing your feedback. We're glad to hear that you're happy with the quality of your new home and the support since closing on your home! We’re sorry the building process itself did not meet your expectations, and we appreciate the feedback you’ve provided regarding that experience. We hope you continue to enjoy your new home! ^KH

Del Webb responded:
Thank you for sharing your feedback. We’re glad to hear everything has been going well in your new home so far and that the team has provided great support along the way! We hope you continue to enjoy your home for many years to come! ^KH

Del Webb responded:
Thank you for bringing this to our attention. We're truly sorry to hear that you feel that way. We'd appreciate the opportunity to learn more about your concerns, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Del Webb responded:
Thank you for sharing. We're thrilled to hear that you had such a positive homebuying experience due to our teams' efforts! Congratulations on your new home and welcome to the community! ^KH

Del Webb responded:
Thank you for sharing your feedback. We’re thrilled to hear Cindy provided the information and guidance you needed from the start and that Jay kept you informed throughout the building process! Welcome home! ^KH

Del Webb responded:
Thank you for bringing this to our attention. We are truly sorry to hear about your concerns with the electric and the sliding doors in your home. We'd like to escalate your concerns to our leadership for further review, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Del Webb responded:
Thank you for sharing your feedback. We're delighted to hear that you had an excellent experience! It's wonderful to know that your questions and concerns were addressed promptly. Welcome to the community! ^KH

Del Webb responded:
Thank you for sharing. We’re thrilled to hear the team provided personalized, informative, and responsive support throughout your homebuying journey! It’s wonderful to know your sales consultant, project manager, and design team all made such a positive impact. Welcome home! ^KH

Del Webb responded:
Thank you for sharing your feedback. We're glad to hear that you had a good experience with your sales and construction managers! Congratulations on your new home and welcome to the community! ^KH

Del Webb responded:
Thank you for sharing your feedback. We’re glad to hear you had a positive experience with our sales, construction, and title teams, but we’re sorry your experience with our mortgage did not meet the same standard. We appreciate your feedback and will be sure it is shared with the appropriate team. ^KH

Del Webb responded:
Thank you for sharing your feedback. We’re glad to hear your neighbors have been welcoming, but we’re sorry other aspects of your move-in experience have not met your expectations. We appreciate your comments regarding the lawn, workmanship, and HOA experience and will ensure your feedback is shared with the appropriate team for review. ^KH

Del Webb responded:
Thank you for sharing your feedback. We're truly sorry to hear that your experience has not met your expectations. We'd appreciate the opportunity to learn more about your concerns, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Del Webb responded:
Thank you for sharing your feedback. We’re glad to hear everything has been going well during your first days in your new home! We hope you continue to enjoy settling in and making it your own. Welcome home! ^KH

Del Webb responded:
Thank you for sharing your feedback. We’re sorry to hear about the HVAC concerns you’ve experienced and the uncertainty around how the elevated temperatures may have impacted other areas of your home. We'd like to escalate your concerns to our team for further review, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Del Webb responded:
Thank you for sharing your feedback. We’re thrilled to hear Jonathan made such a positive first impression and took the time to truly understand what you were looking for in your new home! It’s wonderful to know the floor plans, design options, and available promotion helped make your dream home a reality. Welcome home! ^KH

Del Webb responded:
Thank you for sharing. We’re thrilled to hear your Facility Manager and Lifestyle Director have made such a positive impact on your experience! We’re sorry the included cable service did not meet your expectations and appreciate you sharing your concerns regarding the available channel options. We’ll ensure your feedback is shared with the appropriate team for review. ^KH

Del Webb responded:
Thank you for sharing your feedback. We're thrilled to hear that you had such a positive experience from start to finish! It's wonderful to know that you are happy with your new home and that your construction manager provided great service for you. Welcome home! ^KH

Del Webb responded:
Thank you for sharing your feedback. We’re thrilled to hear you’re enjoying your new home and that the thoughtful details and care put into the design have stood out! We wish you many happy years in your beautiful new home! ^KH

Del Webb responded:
Thank you for sharing. We're thrilled to hear that you had such a positive experience and felt supported throughout the process! It's great to know that our team was thorough and clear in answering your questions. ^KH

Del Webb responded:
Thank you for sharing your feedback. We’re thrilled to hear Sheryl and Mike helped make your homebuying journey comfortable and provided responsive support along the way! It's great to know that you are loving your new home and neighborhood. Welcome home! ^KH

Del Webb responded:
Thank you for sharing your feedback. We’re glad to hear your experience went well from start to finish and that your realtor made such a positive impact throughout the process! We’re sorry, however, that the survey itself felt frustrating and did not allow you to share your feedback as easily as you would have liked. We'd like to provide the opportunity to learn more about your experience, please email customersupport@pultegroup.com. Thank you again. ^KH

Del Webb responded:
Thank you for sharing your feedback. We’re glad to hear the sales team and project manager provided such a positive experience! We’re sorry, however, that aspects of the workmanship and design flexibility did not meet your expectations. We appreciate your thoughtful suggestions regarding available selections and home design, and we’ll ensure your feedback is shared with the appropriate teams for review. ^KH

Del Webb responded:
Thank you for sharing your feedback. We’re glad to hear your overall experience was a positive one and that you’re pleased with the quality and value of your home. We also appreciate your comments regarding flexibility with upgrade options and will ensure your feedback is shared with the appropriate team for review. ^KH