Del Webb Reviews

We are enjoying our new home. We have only had a couple of minor things that will be addressed soon. We loved our construction manager, David. He was amazing to work with. When we bought our new home we did not realize that most everything costs extra, including the land. We are enjoying our new neighbors that we have met so far, as our street is new and not many houses completed yet. But, will be soon. Everyone we have met is super nice. Even though we didn’t realize the costs before we started, I would do it again and do it exactly like the way we have it. It is a beautiful home. ... More

Great experience! My salesperson John is amazing

We had an amazing experience with Mike and Darren. Professional and commitment to providing an awesome experience was at highest level. We have build over a dozen homes and this experience has been at the very top. Thank you Mike M and Darren M

The whole process of designing and decision making process down to the grout.

Overhead porch light dropped down with wires showing; Garage door frame not flush against door area; bathtub takes hours to drain; only very hot water from shower - no cold or warm: only cool and warm water from other shower. The first two items were promptly fixed after reported; bathroom items not responded to had to report again. They should be fixed soon. No timeline given yet.

All of the personnel we dealt with were very helpful, the entire building process went smoothly and was very timely.

Del Webb functioned like a well-oiled machine. While the closing was very easy... let's just say they needed a little more oil in that functional area. They did not get closing numbers to us in a timely manner as promised.

The transaction from day of offer to the day of closing was very smooth. It was convenient to work with Pulte mortgage and Pulte recommended Insurance Co. I felt like there was always a person leading the team and helping me every step of the way to make the closing happen with no problems.

The contractors who came just before we closed to fix items seemed to be a little careless with how they left the repaired items and footprints all over the hallway and kitchen.

My experience with Del Webb Stone Creek was very good. Rob, my construction manager was very good. He kept me informed during the building process by taking frequent pictures and sending e-mails. He always answered my phone calls in a timely manner. I am very pleased with my new home.

Very attentive and cooperative. Had a great experience.

My wife and I relocated to North Carolina from New England. On a recommendation, we were told about Del Web and the Overlook community. After our first visit, we decided that this was the lifestyle we were searching for and looked no further.. The entire process from start to finish was enjoyable. Now, we constantly ask ourselves why we waited so long to make this life changing move.

Our Pulte rep outstanding. However, contractors need to show for appts. Rep schedules but contractirs no show on occasions.

We learned very shortly after moving to Del Webb that it was the right move. The residents and staff are terrific as well as the Amenity Center. Overall our build experience was very good, and we had a great construction supervisor. He was enjoyable to work with and always addressed any issues in a prompt manner. Go Dennis!!!

The staff in general were great to work with from beginning to end. The Purchase, closing and move in went smoothly. Everything went as promised. Several small issues post move, but all were taken care of in rapid fashion. Beware the basic paint option on the interior is not very good. Anything that rubs against it will leave a mark. Not the builders fault, we chose to lower cost option. Ton's of little details to be aware of but everyone has been very helpful. There are deadlines to have your back yard landscaping complete. You must turn in the detailed plans 3 months from closing date and complete the project in 6 Months, which could be a problem for someone on a tight budget. Overall the experience was good and we are satisfied thus far. ... More

Slick and efficient from Sales person to closing.

Kialey did an excellent job during the hole buying/selling process. She was always very helpful and supportive in her job.

I have had an overall great experience both shopping for & purchasing my new house. I very pleased with with the home itself. Great attention was paid to the details.

While my experience was phenomenal, the Pulte organization has placed their best professionals at this project. Trisha, our sales rep is like no other I met at any other development I considered. She really cares about her clients. Nancy the design professional was an absolute joy. Garrett, the Contstructon Manager was unbelievable. His ability to maintain JIT phases on multiple homes being built is outstanding. I would have liked a higher quality of windows and the landscaping and gardens (included in our home) is very disappointing. Two shubs were dying when we took possession and most of the others are in a state of failure. ... More

We are very happy with our new home so far.

Jordan made videos for me to review maintenance and upkeep procedures. Patient. Kind. Helpful.

We loved working with Art, Donna, Caleb and Paul!! Our Customer Experience rep, Sarah, has been incredible since we moved in!!

Visited Sun City in May and designed a home to be built. By the time the decision was finalized we were in a big time crunch but Adam got us a very well accessorized home under our budget. It was an overall great experience.

Sales were exceptional, as should be expected. Sales is still extremely helpful. Construction manager great and very personable, beyond knowledgeable and a quick thinker to correct issues. Still developing relationship with warranty department but it seems they are more of a go between with sub contractor where I still need to be involved. Work in progress.

Our experience with the build and move-in to our villa at the Del Webb Montebello property has been positive, overall. The Customer Care team on the property has been excellent in terms of communication and setting up repairs of interior and exterior issues. There are a few issues on the exterior that we were told were part of the design and couldn’t be changed by the builder. This is predominantly gutters and downspouts, which may result in our having to fix at our cost. Our contractor/builder contact was very helpful, but there was too much to cover in one walk-through. Several walk-throughs prior to moving in would have been helpful to catch all the punch list items. We might have seen more detail. Overall, we are happy with our Montebello Villa. ... More