Del Webb Reviews

Initially, we had two not so pleasant experiences with one project manager who was reassigned to another community after just 2 months and his replacement who was a rookie and did not know how to proceed in getting inspections and caused us to detour our return from Christmas in CA with my son and family to do a pre-drywall walk-thru prematurely. Work was subsequently delayed 6 weeks until we finally talked to a Pulte VP of Building who re-assigned us to Hector, who was outstanding. He got the needed inspections done and completion our home as he promised in mid June. And I attended a walk thru with him just before closing the next day and everything on the 3rd party inspector’s listed was corrected by Hector + some additional items. A very good ending to what had turned into a construction project “in suspension”. ... More

We love our Pulte home in DWB. There were minor issues along the way but our sales rep and construction manager both corrected them very promptly. Would def buy another Pulte Home.

Any new home building process will have a challenge or two. But overall we felt things went smoothly, from the sales process with Darren to the completion of our home with Jeff. We are very happy with our decision and choices. I put four stars for value as I think lot prices and some of the options were a bit pricey.

I am very pleased with my new home by Del Webb. From our Sales Person, Valen, to our Construction Manager, Sam, we have felt that we had very good support in the building process and in the post closing experience. I would highly recommend this development for the life style and amenities that is offered.

Very pleased with the decision to move to this community. I have had several things to deal with since moving in but most trades have been expedient in resolving the issues to my satisfaction.

Considering the house is prefabricated the construction is satisfactory. We were pleased the house was completed on time. The sales staff was the delight of our experience being very responsive & courtious. For those seeking a 55+ community Del Webb should be a consideration.

Our experience has exceeded expectations. From our initial visit to the model center through construction and closing, everyone we have encountered has been professional and helpful. Now in our 2nd month of living here we are totally satisfied.

Am disappointed in the timeline for landscaping, irrigation and sod. However, understand our neighbors have been waiting longer for these things - some since December 2022 and it is now September 2023.

Had some minor issues with my unit that were handled quickly. Just wished that paint quality was better and the title in the bathroom was laid better. But after that, no complaints.

Very responsive to all requests. Complete satisfaction of the buyer clearly obvious. If I was his employer I would be proud to have him working with me.

Be patient. There are always going to be issues with new construction. The Pulte people and the trades are very responsive.

Carlos, Construction Manager, is a consummate professional. He was very thorough, detailed and responsive throughout the entire project. When I had concerns, he went out of his way to make things right. Carlos communicated well and delivered on every commitment. The exceptional service from the whole Pulte team exceeded my expectations.

Every aspect of the home building and buying experience went well!

From start to finish the process ran very smoothly. We were kept informed on the progress being made and answered all questions we had. As well as addressed any concerns/issues. They continue to be engaged even after closing. The sales/design team, construction manger and after close manager are true professionals. I would highly recommend Pulte.

Our site manager Matt was a real help and pleasure to work with. Even after we were moved in he would contact us and ask if we needed any help or problems. He has been a real blessing. This is our 2nd Del Webb home now. We bought one 8 years ago that was 5 years old in Indio California Sun City Shadow Hills. We did an add to that home and saw the great construction when the back was torn down and square footage was added. These homes are built very well. So when we saw during a road trip to Colorado the Del Webb in Lake Las Vegas we were intrigued as to the new designs and the lovely location around the Lake. We are so happy we moved to this lively, friendly community and the cooler weather compared to Indio! A move is uncomfortable but having the help of the sales staff and your construction manager leading you and through your build made it so much easier than we expected having done a major remodel years before in our other home. My the way our Indio home sold in 2 days! Del Webb homes are great investments for us picky seniors! ... More

Spencer is the best! He always shared his time to answer questions [many questions from me]. I believe he went above and beyond to check on the building process but also followed up after my move-in - solved an issue with nonworking light switch to checking on me prior to the current hurricane.

Great experience with the sales team! Great experience with the options select team! So far, great experience with the customer care team! Quality issues include the painting team. There are paint drips that were never caught on almost every door in our house. It is unsightly and unnecessary for an experienced team of painters. Almost every door has “sticking marks” where the door was closed too soon after painting and got stuck. No information about cabinets was provided. We had a cabinet shelf fall from broken clips breaking China and injuring me. We reported it. Customer care came and looked at it. No response yet and no resolution to getting manufacturer info on weight requirements etc. the upgraded KA refrigerator is not what we expected in quality. Love the layout floor plan, love our options pics. Additional upper end options should be available in a 55 and over. Marble options in the baths would have been nice and commiserate with our price point. Many have more to spend on this and are willing to as this is most folks last home before any assisted living might occur. I would also recommend giving a painting option for white ceilings. The whole room one color and in grey, is a bit dismal. Given the price point of this neighborhood, the option selections need a boost and refresh. We love the community atmosphere and are enjoying the community center, pools, and spending time with our new neighbors. ... More

We didn't have any issues during construction. Delays are still ongoing in the building industry. We felt like we had a good sturdy product when we moved in. If you don't expect perfection and can accept some minor cosmetic flaws you will be happy with the home. Pulte/Del Webb has a good building process, and it keeps you informed about the process.

Josh was a great construction manager.

Made my buying experience stress free.

Our construction manager Gordon did a great job answering questions and keeping us informed. He was very patient and understanding with our questions and always took the time to explain everything. Our sales rep Darren was also very helpful throughout the process and we have made several referrals to him.

We are very satisfied with the quality of the home and the materials used to build it.

From start to finish this experience was smooth and easy.

Del Webb us a great development. Easy to work with the sales team and very satisfied. Key things to improve on are drywall finishing work and attention to details like cleaning off building materials from surfaces. Counter top issues as well.

Exellent home. Very beautiful. They stand by the quality of their work . Exellent home buying experience.