Del Webb Reviews

Great sales staff & Construction Personnel with Fast closing

Long but worth the wait in closing. Builder had numerous hurdles to finishing the build. There are still several minor issues which did not delay move in and are being addressed. We love our new home.

We purchased a move in ready condominium. We were very happy with the finishes chosen by the Pulte staff, workmanship seems very good. We like the Del Webb lifestyle, and have already met some great neighbors. So far, so good.

Overall a very positive experience. I am thoroughly enjoying my new home. The quality of materials is good and very pleased with the finishes. If there was any blemishes or areas that needed fixing after the move in they have been very good about taking care of every detail. If it is delayed---It is delayed nothing you can do about that and delays can be frustrating-- my contract was stamped Mar-May but I moved in on July 30th--of course it is 2022 but that was tricky. Some simple design issues like placement of light switches and the dishwasher were a little strange but they could alter that where it makes more sense--normal ooops! Everyone I spoke with or worked with was awesome! Highly recommend them. Love my Garden Home!! ... More

I felt the construction team comunicated very well. Bryan, Luke and Chris went out of their way to comunicate on the progress of our home.

Pleasant experience. Staff was informative and professional, especially T.V. and Eric.

Very positive experience from start to finish.

Clay was a great property manager to work with. He has been responsive, pleasant, and professional.

The house was completed on the day estimated 4 months in advance and that really helped with our move and selling our other home. My experience after moving in has been good with warranty issues. Easy to set up a ticket and get a date for the service to be done, but it takes quite a long time to actually get the people here to do the repair. We love the house!

Seamless buying experience with customer education regarding warranties, utility hookup and companies to access!

Both builder managers Jarad and Helder were very helpful. As I mentioned before, not seeing my new home until the pre-closing orientation, I appreciated all of their correspondence and patience with my questions and requests. I also appreciated the Pulte manager Jen's weekly photos that highlighted my days as I awaited the closing of my NJ home. She has also been extremely helpful and patient with all of my questions. Pulte has a very personable and professional team who made my move and lifestyle change an extremely positive experience. I am thrilled with my new home and the new environment. ... More

5 stars up to getting problems taken care promptly. We have a few issues and it’s being addressed but very slowly and a lot of passing the buck as they say. Overall extremely happy with the house and price just wish after the sale problems were addressed quicker

Everything was fantastic during the purchasing and building process. The only issue we had was a lack of details when finishing the house. For instance, uneven cabinets, crooked handles, paint on hardware, floors and grout that we had to clean off after moving in. When one contractor did their job, sometimes they would damage something that was not originally damaged. Everything so far is being fixed though.

We had looked at a number of builders and found that the floor plan designs by Pulte just made more sense. They are very open and comfortable. Great for entertaining and living in. Just be prepared for the options, there are many and I wish we had given some of them more consideration.

Starting with the sales process at the model homes with John, throughout construction process with James, we were very pleased with our Pulte treatment and results.

Our home buying experience went very smoothly, from initial purchase to closing. Todd did our final walkthrough and he was amazing. He walked us through the entire house and showed us how everything works. Todd showed us all the mechanicals of the house. Margaret has been wonderful! She responds very quickly to issues that have come up and she has been able to fix some of the issues herself. We would recommend Pulte highly.

We recently purchased a villa in the Del Webb community of Grande Dunes. It was a great experience; so glad our realtor took us there. We love everything about our new home and community.

Overall experience is been very good from the sales office to the contractor management. Only concern I have is the pricing .

From the beginning with our sales rep, Bruce, Nicki the interior designer who listened and suggested when we went a little astray to closing with Pulte Mortgage responsiveness was excellent. Our construction manager Steve was the person who made this a positive for us. With all the hurdles he faces daily with shortage of product and deadlines being met, he was great. When we went through our walk thru before closing there were so many things that needed to be done we were not optimistic. Steve assured us that everything would be done and it was. He continues to be available to us as the first week in our new home we had air conditioning issues which he handled immediately and recently a plumbing backup which he also assisted in getting resolved quickly. The beginning of our experience was great but our construction manager is the one who kept it all together and made this a win. Stone Creek is an amazing place and we look forward to many happy years here. ... More

The experience was great. Frank, our site manager, always had time to walk the house and show us the progress and explain things to us. My only complaint, besides too much paperwork, was that I don’t think the house had a final cleaning before we moved in. We did have an issue on closing day but Pulte worked very hard to fix it quickly and that may account for the cleanliness of the house. We are enjoying our new house and are looking forward to living here for many years.

Sales staff was very knowledgeable,accommodating,friendly and helped us every step of they from start to finish always extremely helpful and addressed every concern or issue that came up . Other than a few delays in our home building process we had a wonderful life hanging experience building our home .

All went well. Good response on any repairs.

The person I worked with at Del Webb was very helpful and informative. He answered all of your questions. He was very knowledgeable about everything.

The experience right from the beginning was good over all. When at closing and asking to wire the closing fees should be repeated through out the process to keep the home owner aware that it is only to be wired. We ran into issues that we could not get our money wired unless we traveled back to New York to be there when the wire was done. Overall it was good. Other than the people doing the building. They need to be more professional about the end product.

Overall great experience with entire team Closing was the worst part. Took 3 hours due to street name error on Pulte’s end.