Del Webb Reviews

Although there were some minor construction issues we had a great experience with Pulte. Customer service is wonderful. Would and have recommended Pulte homes to others.

Great construction mgr. warranty work a little slow

Transparency, Transparency, Transparency. DelWebb included us in every stage of the construction and wanted us to see the workmanship and materials used. They explained the hows, the whys and our construction manager David answered every question without hesitation or delay. I referred two family members to DelWebb and they purchased as well. Our salesman Bill is a tremendous asset to the company. Very knowledgeable and always willing to help.

We had an awesome construction/project supervisor. Our issues were dealt with in a timely manner. The construction went as planned. We are very happy with our new home.

From the very beginning (meeting my sales manager at the office) to meeting the construction foreman and the construction manager of my specific unit, everything went supremely well. I could not have asked for a better team. The mortgage experience with Pulte also went exceptionally smooth (other than the rate increase created by the late summer wave of inflation).

Good experience, people are wonderful

The professional, understanding, patient and beautiful work of all who work here here have been amazing- follow up also wonderful Thank you from me to you all! All of you made my entire move a happy experience.

Our experience going through Pulte was very satisfying. From the design team to the construction managing team to the sales team, everyone was a pleasure to work with. We are now enjoying our beautiful home. I would highly recommend Pulte build your dream retirement home.

My process from start to finish was excellent. My salesman Darren and construction manager Steve were fantastic to deal with. Both answered and handled all of my questions, and I must admit I asked many. The house is beautiful and very well done. I couldn't be happier. Thank You

Overall a very good experience - they keep you updated with construction progress and gave a very informed and detailed meeting on exactly how the building is constructed. Always available to answer questions and the pre buy walk through was very thorough.

Our overall experience in purchasing the home was very positive. We enjoy the community, our neighbors, and amenities at.the Prairie Clubhouse. In addition to learning about the DelWebb community it is important for potential buyers to know how the community fits into future city development.

Lead contractor very informative about all aspects of construction and answered all our questions. Excellent follow up and addressing our punch list items. Overall, very good experience.

Home buying experience was simple and easy. A few key items have not yet been corrected.

Just be a little patient given the supply chain issues. I was and they made good on them.

We were very happy with the overall look an appearance of our new home. On final walkthrough, 90 percent of items were minor paint touchups. All appliances worked, floors, carpeting, cabinets and counter tops looked great. After punch list was completed almost all touchups to paint were complete. My only negative would be that the painting could have been a little better (thicker coat). Carlos was an excellent project manager.

It has been a seamless experience; any minor details have been resolved in a prompt and timely manner.

Very seamless. Great people throughout. Wonderful community

From the very start our Sales Agent, Valen was incredible. She helped us with our lot selection, answered our many questions, checked in to ensure we were happy and was very customer focused. Our Field Manager, Frank, was very professional, listened to any concerns we surfaced and ensured everything was done to our satisfaction. He followed up after our settlement to ensure we were happy and even came over after our closing to fix a minor item himself. The reason we gave a 4 instead of 5 under "quality of workmanship & materials" is some products had to be substituted due to the industry's supply chain issues (i.e., aluminum windows vs. vinyl). We are thrilled with our new house and our decision to choose Del Webb Bayview as our retirement home. ... More

The majority of my contact has been with four individuals (Michelle, Susan, Max and Deborah) every last one of them were outstanding: competent, friendly, knowledgeable and truly cared about my needs and desires. Communication was always timely and thorough even though I was an out of state buyer. I’m in the post closing stages now, and they are responsive about addressing an issues that were bound to happen in an endeavor such as this. I had just a few disappointments in what options they offered and some of their stuff doesn’t seem current to todays trends: no sealer in the grout, no photo sensitive coach lights or motion sensitive outside security lights…. But, in the grand scheme of things, these items can be worked around. Timing-wise, they missed backend of my initial 3-month closing window by a month, but a hurricane did roll thru and there were supplier and contractor labor issues that I imagine most builders are encountering. I thought they did a pretty darn good job working thru it all. I’d happily work with Pulte/ Del Webb again! ... More

John was wonderful. He explained everything about the house. He sent us pictures he kept us up to date about the buying process and answered all our questions. The woman at the design center was very helpful. She went through all the options and showed us samples of the items that we wanted to have in our house ( and what was included). Nik informed us about the home building process. He gave us a weekly update and sent us pictures. The framing walkthrough was interesting. The pre closing walk had a lot of information about the house I think I need to take more notes . Lea gave us a booklet about the house and warranties. Most of the workmanship seemed good I still need a few small items to be fixed. ... More

Gary, Tim, and Joe have been so helpful and friendly. It is amazing that Tim remembers everyone’s name. It’s a great community.

I love my new home and especially the neighborhood and my view. They got home ready for me on time. The Superintendent working on my punch list was amazing. Robby responded quickly to any issues that needed addressing. I would recommend a home here to my friends.

It took a while to finish (13 months) but the finished home is absolutely lovely. Once we moved in we found very few things that needed follow up with customer care which is much better than the experience I hear from other new home buyers. The initial 9 months of the building process was disappointingly slow and communication was almost nil, which I complained about, but the builder assigned a new manager at that point and then everything moved quickly. Very quickly. A couple parts were not available by closing and I’m still waiting to get those resolved but one issue is being taken care of next week and the other appears to be progressing. While that can be frustrating, our overall experience has been very good and I love our new house! ... More

The buying process ran smoothly. The interaction with Pulte’s personnel was pretty good from the sales person to the last builder. Some minor issues are still pending, but they are working on them. We are very satisfied with the house in general.

Overall we love our new home. Steve the construction manager was exemplary! He contacted us weekly, or more, about the building process. Change errors and omissions occured in another department but he addressed them quickly. After the closing things on the punch list are being addressed.