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Del Webb

Del Webb Reviews

What Homeowners Have to Say About Del Webb.

Del Webb has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Del Webb 8921 homeowner reviews to learn why they are the right team to build your new home.

Del Webb

has 4 out of 5 stars in All Areas

8921 Reviews in All Areas

Star Rating Breakdown

5 ★ 4007

4 ★ 2222

3 ★ 1519

2 ★ 731

1 ★ 442

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 4

Value 3.9

Responsiveness 3.8

Customer Reviews

Del Webb - Construction manager was professional and responsive.

  • Alan M.
  • Verified HomeBuyer
  • February 28, 2019
  • Bluffton, SC

Construction manager was professional and responsive.

Total Score 5

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great experience

  • Marlene A.
  • Verified HomeBuyer
  • November 15, 2025
  • Georgetown, TX

Best home buying experience we have had.

Del Webb responded:
Thank you for sharing your feedback. We’re thrilled to hear that this has been the best home-buying experience you’ve had! We truly appreciate your trust in us, and if there’s ever anything you need as you settle into your new home, we’re here to help. ^KH delwebb

Total Score 5

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Lance was exceptionally great to work with

  • Paul W.
  • Verified HomeBuyer
  • November 15, 2025
  • Okatie, SC

Any issues we had lance took care of them, the house was ahead of schedule, my only concern the yard could be smoother it seams a little uneven

Del Webb responded:
Thank you for sharing your experience. We’re glad to hear that Lance took great care of any issues and that your home was completed ahead of schedule! We appreciate your feedback regarding the yard and understand how important it is for the grading to feel smooth and even. Thank you again. ^KH delwebb

Total Score 5

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Building Process from start to finish

  • Anthony T.
  • Verified HomeBuyer
  • November 13, 2025
  • Clermont, FL

We fully enjoyed receiving weekly narrative and photos of progress made and what is expected next week.

Del Webb responded:
Thank you for your feedback. We’re so glad to hear that you enjoyed the weekly updates and photos throughout the construction process. Keeping you informed every step of the way is important to us, and we’re happy to know it added to your experience. If there’s anything you need moving forward, we’re here to help! ^KH ...

Total Score 5

Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Steven and Jennifer were invaluable

  • Eric K.
  • Verified HomeBuyer
  • November 12, 2025
  • Murfreesboro, TN

We had the best sales manager and project manager we could have ever asked for, I have built several homes in my lifetime and these two exceeded my expectations. There were a few "average" items within our home that I was surprised Del Webb would find acceptable, but overall, I could not have asked for a better buying experience and project team. Well done!

Del Webb responded:
Thank you for sharing your experience. We’re thrilled to hear that your sales and project managers exceeded your expectations and made your homebuilding journey such a positive one! We appreciate your honest feedback on areas for improvement and will share it with our team. Overall, we’re so glad you’re happy with your new Del Webb home! ^KH ...

Total Score 5

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Overall pleasure

  • Jamie B.
  • Verified HomeBuyer
  • November 06, 2025
  • Richmond Hill, GA

From beginning to end our build process was really a pleasure. Our only complaint was, we wish there were more selections with the finishes and weren’t so rushed to make decisions. Our construction manager Mike was outstanding and made this experience enjoyable. We had no worries with Mike overseeing everything. He was extremely meticulous and really cared about things getting done right.

Del Webb responded:
Thank you for taking the time to share your feedback with us. We’re so glad to hear your homebuilding journey was enjoyable and that Mike’s attention to detail and care made such a positive impact! We appreciate your feedback about the design selections and decision timeline, it helps us continue improving the process. Congratulations on your new home, welcome to the community! ^KH ...

Total Score 5

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Excellent communication and follow-up

  • Suzanne S.
  • Verified HomeBuyer
  • November 06, 2025
  • Summerville, SC

This is the second over 55 community we’ve lived in and, by comparison, the build process was much smoother and much better communicated here. Our builder, Alexis and sales contact Beth, were both wonderful to work with. They kept us apprised as the build progressed and followed up when we needed them too.

Del Webb responded:
Thank you for taking the time to share your experience with us. We’re delighted to hear that your build process went so smoothly and that Alexis and Beth provided such great communication and care throughout! It’s wonderful to know they helped make your move into our community such a positive experience. We truly appreciate your kind words and wish you many happy years ahead in your community! ^KH ...

Total Score 5

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Great communication. Focused on the type of home we wanted and did NOT try to “upsell”anything else.

  • Timothy S.
  • Verified HomeBuyer
  • November 06, 2025
  • Ocala, FL

Various homes and styles I believe are of interest to seniors. So many amenities offered for a variety of interests. Very friendly and welcoming community.

Del Webb responded:
Thank you for sharing your feedback with us. We’re thrilled to hear that you’re enjoyed the variety of home styles and our amenities, and that our team provided great communication while helping you find the home that best fit your needs! It’s wonderful to know you’ve found the community to be friendly and welcoming. Congratulations on your new home, welcome to the community! ^KH ...

Total Score 5

Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Could Serve Seniors a Bit Better

  • Kathryn B.
  • Verified HomeBuyer
  • November 05, 2025
  • Georgetown, TX

Could improve on architectural features for seniors. Also, every quick move in home (which I needed) had design flaws. (Such as black hinges on doors and bronze knobs, etc etc). Staff has been helpful, but not all issues settled as yet.

Del Webb responded:
Thank you for sharing your feedback with us. We appreciate your honesty and are glad to hear that our team has been helpful throughout your experience. We’re sorry to learn that some design details and features didn’t fully meet your expectations, and we understand how important thoughtful design is and appreciate your insights. We would like to learn more about your unresolved concerns, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH ...

Total Score 5

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Our new home

  • Glenn J.
  • Verified HomeBuyer
  • October 15, 2025
  • Georgetown, TX

Buying our new home was easy, so far we like our new home and love the extended garage, we have 2 cars and golf cart. Only down side of purchase new home we have a 2 ton a/c unit it does not keep up if the wife turns the oven on in the day time to bake. Only complaints here. Far as the rest of the house we love it.

Del Webb responded:
Thank you for sharing your feedback. We’re thrilled to hear that you’re enjoying your new home and love the extended garage! We appreciate you letting us know about your A/C concern, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...

Total Score 5

Quality 5

Trustworthiness 4

Value 4

Responsiveness 5

Happy home buyer

  • Johnnie P.
  • Verified HomeBuyer
  • October 11, 2025
  • North Fort Myers, FL

We are pleased with the buying experience and the quality of our new home. I would definitely recommend the Del Webb Oak g Creek community to the 55 Andover group.

Del Webb responded:
Thank you for sharing your feedback. We are truly glad to hear that you had a positive homebuying experience and are happy with your new home! We appreciate your kind words and your recommendation. Congratulations on your new home, enjoy! ^KH delwebb

Total Score 5

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

My Journey as I purchased a Del Webb home!!

  • Gloris G.
  • Verified HomeBuyer
  • October 09, 2025
  • Hoschton, GA

I bought a spec home because I didn’t have time to build a new one. There are things I would have changed if I could. . It was easy working with Josh, my construction manager for the first 30 days after move in. He made the move in easier, He was very responsive and informed me with the process to correct any issues that needed attention. I give him a perfect 10. Let’s call him Mr 10. It was some what confusing when Lorie, I believe was her name, interrupted the process and changed things. I did not do the walk throughs, however, my realtor and my daughter did. As far as I know everything ...

Del Webb responded:
Thank you for sharing your experience! We’re glad to hear that Josh made your move-in smooth and was responsive in addressing any concerns! We appreciate your feedback regarding the process interruptions and will use it to improve. We’re happy to know you’re settling into your new home! ^KH delwebb

Total Score 5

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Malcolm

  • Malcolm B.
  • Verified HomeBuyer
  • October 09, 2025
  • Henderson, NV

The sales office was amazing from the first time we walked in until the sale closed they were friendly helpful answered all of our questions

Del Webb responded:
Thank you for sharing your feedback. We're thrilled to hear that you found our team to be friendly, helpful, and responsive to your questions! Congratulations on your new home, enjoy! ^KH delwebb

Total Score 5

Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Excellent buying experience and build quality - except for HVAC

  • Gary L.
  • Verified HomeBuyer
  • October 09, 2025
  • Milford, MI

The sales team was wonderful to work with, providing great suggestions and guiding us through the whole process. The construction managers we dealt with were very responsive, and the overall build quality is great. We love our Del Webb community! Our only major complaint is with the HVAC workmanship in the basement. We paid extra for a full basement with higher ceilings so that we could finish it later. Unfortunately, the HVAC contractor ran the ductwork below the ceiling joists haphazardly, with no regard for preserving open ceiling space. Runs that could’ve been place along walls were run ...

Del Webb responded:
Thank you for taking the time to share your feedback. We’re glad to hear that our sales team and construction managers made the process smooth and that you love your new community! We’re very sorry to hear about the HVAC installation in your basement and understand how frustrating this must be. We appreciate your feedback and insights as it helps us improve. ^KH ...

Total Score 5

Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Home

  • Scott W.
  • Verified HomeBuyer
  • September 18, 2025
  • Clayton, NC

Our homebuilding experience was positive. We love our new home.

Del Webb responded:
Thank you for taking the time to share your feedback. We are thrilled to hear that you had a positive homebuilding experience with our team! It's wonderful to know that you are loving your new home! ^KH delwebb

Total Score 5

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

All Good

  • James D.
  • Verified HomeBuyer
  • September 10, 2025
  • Okatie, SC

We are in our new home and loving it.

Del Webb responded:
Thank you for taking the time to share your feedback. We are delighted to hear that you are loving your new home! ^KH delwebb

Total Score 5

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Great Floor Plan

  • Joseph S.
  • Verified HomeBuyer
  • September 10, 2025
  • North Fort Myers, FL

Love the house but not enough electric breakers. The one for the kitchen island and two other kitchen plugs have tripped 3 times in a month and a half.

Del Webb responded:
Thank you for taking the time to share your feedback. We’re glad to hear you’re loving your home, but we’re sorry for the frustration you’ve experienced with the breakers. We'd like to escalate your concerns to leadership for their review, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...

Total Score 5

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Did not deal with builder except for delay in closing.

  • Kenneth S.
  • Verified HomeBuyer
  • September 03, 2025
  • Fuquay Varina, NC

Process went well especially dealing with mortgage reps!

Del Webb responded:
Thank you for taking the time to share your feedback with us. We’re glad to hear the process went smoothly and that our mortgage team provided a great experience! Congratulations on your new home! ^KH delwebb

Total Score 5

Quality 5

Trustworthiness 4

Value 4

Responsiveness 5

Excellent experience with Del Webb Minneola team

  • Anonymous
  • Verified HomeBuyer
  • August 25, 2025
  • Clermont, FL

We had an excellent overall home buying experience in Del Webb Minneola. The standouts were our sales representative and construction manager. Our sales rep was friendly, informative and helpful throughout the process. She clearly explained all the options and pricing for our home model and was never pushy. She was a great help in getting the lot we wanted. The Del Webb portal is a great tool for reviewing structural and design options. We spent a lot of time going through it before signing our contract and preparing for the design selection appointment. Our construction manager did a ...

Del Webb responded:
Thank you so much for sharing your experience. We’re thrilled to hear that both your sales representative and construction manager made the process smooth, transparent, and enjoyable for you! It’s wonderful to know the portal was a helpful tool and that communication and quality were standouts during your home build. Congratulations on your new home! ^KH ...

Total Score 5

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Fairly Straight Forward Purchase

  • Natalie C.
  • Verified HomeBuyer
  • August 09, 2025
  • Winter Garden, FL

Bought one of the ready to move in properties, so it was pretty straight forward.

Del Webb responded:
Thank you for providing feedback for us. We're so glad to hear that you had a smooth and straight forward home-buying experience! Congratulations on your new home, enjoy! ^KH delwebb

Total Score 5

Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Love the house very few issues.

  • Keith E.
  • Verified HomeBuyer
  • August 07, 2025
  • Kissimmee, FL

Love the house and the quality and craftsmanship. Only a couple of things were not up to par. The electrical outlet for the dishwasher and garbage disposal was backwards. Ended up getting fixed the grout in the second bathroom in the shower is cracking. A few of the bricks for the porch are loose. My wife is supposed to be putting in for the issues we have. overall love the house.

Del Webb responded:
Thank you for taking the time to share your feedback with us. We’re happy to hear you’re loving your new home and appreciate your comments on the quality and craftsmanship! We understand there are a few concerns to address, and we would like to learn more about them. Please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...

Total Score 5

Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Good quality in my view and warranty work is fast and friendly

  • Louis L.
  • Verified HomeBuyer
  • August 06, 2025
  • Clermont, FL

Everything was great, cost of the lot was very high but worth the great view

Del Webb responded:
Thank you for taking the time to provide feedback for us. We're so glad to hear that you had a great experience with us! It's great to know that any concerns you may have are addressed promptly. Enjoy your new home! ^KH delwebb

Total Score 5

Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

A great team building lovely homes for a good price

  • Vanessa B.
  • Verified HomeBuyer
  • August 06, 2025
  • Chaska, MN

My experience of buying a "spec" home (already framed) in May 2025 was so easy! First, Derrick showed me several and with the designer selected products, I was able to visual the final look. I decided on the perfect house for my needs, in a 55+ community. Jim was the construction manager and he kept me informed of the progress with photos and emails. He's been a great resource from the start. The team that built the house is working in a time of rapidly increasing costs. Pulte's quality and value are equal to, if not better than, their competition. I have had the opportunity to build 4 homes ...

Del Webb responded:
Thank you for sharing your experience with us. We're so glad to hear that you had a smooth and seamless experience! We’re so glad to hear that Derrick and Jim made your homebuying journey smooth and enjoyable. It’s great to know their guidance and updates helped you feel confident in your decision, and that you’re loving your new home! ^KH ...

Total Score 5

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

When Things Are Not Right!

  • Jeffrey L.
  • Verified HomeBuyer
  • June 04, 2025
  • Saint Cloud, FL

Obviously, building a new house can be a complex undertaking, with a lot of different people providing work through the process. It really can never be a perfect completion the first time. We are all human and there are mistakes that happen or quality issues that need addressed. I've always believed you can tell a real companies worth on how they react to fixing problems that are perceived issues. I can tell you this, Pulte has excelled in correcting any such issues with professionalism, timeliness and real concern on making it all perfect. Jeff H, Scott Y and Jake H thank you for making ...

Del Webb responded:
Thank you for taking the time to provide feedback for us. We’re thrilled to hear that Jeff, Scott, and Jake helped make your experience a positive one. Your kind words are being shared with them and the wider team — they’ll be honored to know their dedication made such an impact. Thank you again. ^KH ...

Total Score 5

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Home owner

  • Jim A.
  • Verified HomeBuyer
  • April 15, 2025
  • Georgetown, TX

Everything went very well. Construction manager has not followed through on one thing. Still waiting to see if he does Chelsea are. warranty supervisor is awesome. We’ve had some issues and she has gotten them taken care of very promptly and always calls back to make sure everything was charged satisfaction.

Del Webb responded:
Thank you for taking the time to share feedback! We are glad to hear that overall, things went well, and you had a good experience with Chelsea. We appreciate your patience as you await follow-through on the remaining item. Thank you again and please don't hesitate to reach out if there's anything more we can do! ^KH ...

Total Score 5

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

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