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Del Webb Reviews

What Real Homeowners Say About Del Webb

With an average rating of 4 stars, Del Webb is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 9767 verified homebuyers to give you an honest look at what it's like to build a new home with Del Webb. Read their unedited reviews, feedback, and complaints to help you decide if Del Webb is the right builder for your new home.

Del Webb

has 4 out of 5 stars overall

9767 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 4

Responsiveness 3.9

Customer Reviews

Beautiful Development

  • Robert R.
  • Verified Homebuyer
  • September 27, 2023
  • Parrish, FL

From our Realtor Gil, Title Debbie, and builder Jakob, it was a wonderful experience! The property is beautiful, and the development is like a resort! Very happy!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Terramor retiree

  • Gary B.
  • Verified Homebuyer
  • September 27, 2023
  • Corona, CA

It is wonderful to have a brand new home in Temescal Valley that is so affordable. We also enjoy the indoor pool and clubhouse for over 55 people. Everything the Association does is helpful and well organized. There is beautiful landscaping in the common areas and at the clubhouses.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Purchase of a home at Del Webb, Bay View

  • Alan D.
  • Verified Homebuyer
  • September 27, 2023
  • Parrish, FL

The process was very well organized. Sometimes I felt under pressure to do things and make decisions more quickly than I would have liked. I hope we made the right decisions. Selection of options / extras / style / colors was an especially stressful process. On the other hand I understand that Del Webb had to nail down the specs to build.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Poor responses from Zakry the super about back patio concrete pour, drywall dust in the flooring grout throughout the entire house, hallway bathroom tub crack with crumbling grout and markings above drain, back patio ceiling speaker in wrong location,

  • Robert F.
  • Verified Homebuyer
  • September 27, 2023
  • Buckeye, AZ

scratch on microwave door, flooring grout with drywall dust everywhere, hallway bathroom tub with crack, missing tile grout, black markings above drain and shower tile grout is leeching, back patio ceiling speaker at wrong location, front door threshold sweep with gaps, no interior paints touchup kit provided, missing hallway bathroom towel ring, scratched and rough finishes on upper wall cabinets in kitchen and laundry. The final walk was rushed.

Total Score 4


Quality 1

Trustworthiness 2

Responsiveness 1

Nice

  • Michael W.
  • Verified Homebuyer
  • September 27, 2023
  • Buckeye, AZ

Overall, very nice experience. I would recommend a friend.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Great experience

  • Larry B.
  • Verified Homebuyer
  • September 27, 2023
  • Georgetown, TX

Excellent experience with sales rep, design consultant and construction supervisors. Follow up after move is exceptional

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

ALI was very good at keeping me informed of progress on the new home.

  • Ronald S.
  • Verified Homebuyer
  • September 27, 2023
  • McKinney, TX

Be prepared to spend another $50,000 over what the list price is of your home. The upgrades are ridiculously overpriced, and they do not allow for even the smallest of changes to the plan. You have no say on what landscaping is put in, so you have to tear it out and start over. They are very slow in fixing the things that were not installed correctly to begin with. The new home is great but Pulte as a company sucks big time.

Del Webb responded:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us, or any issues we can help address, we're always reachable at customersupport@pultegroup.com. ^AF ...

Total Score 2


Quality 5

Trustworthiness 3

Responsiveness 1

I had a Program Manager Tim who was very responsive but I will say the workmanship and quality control is horrible.

  • Amelia B.
  • Verified Homebuyer
  • September 27, 2023
  • Myrtle Beach, SC

The quality for a 600+ home is horrible! The paint, which was upgraded is horrible! Paint on the floor, rugs. chips on my counter that if they could not fix it expected me to pay for it. The landscaping person is absolutely useless! I had dead plants that I acknowledged before I moved in an trying to get them replaced correctly did not happen! It was not a good experience that's for sure!

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Very easy process!

  • Carol O.
  • Verified Homebuyer
  • September 27, 2023
  • North Myrtle Beach, SC

Great building experience! Informed of all processes.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Wonderful experience from initial visit to move in

  • Peggy T.
  • Verified Homebuyer
  • September 27, 2023
  • HENDERSON, NV

I could not be more pleased with the entire process. Buying a home is always stressful but everyone here at Del Webb Lake Las Vegas was extremely helpful and responsive.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Construction Manager

  • Scott S.
  • Verified Homebuyer
  • September 27, 2023
  • Immokalee, FL

We built this home remote from Michigan and we didn’t really know what to expect. Our construction manager Cody and sales associate Holly did a great job keeping us up to date on the progress of our home on a weekly basis. Construction of our home finished ahead of schedule. The quality of construction exceeded our expectations. Thankfully we had no issues with construction. The entire process was an enjoyable experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Price and value way out of sync.

  • Christopher S.
  • Verified Homebuyer
  • September 27, 2023
  • Fuquay Varina, NC

Just a huge money grab. Price and value are out of sync. Plastic plumbing fixtures?

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Excellent!

  • Anonymous
  • Verified Homebuyer
  • September 27, 2023
  • Port Saint Lucie, FL

I highly recommend this builder. From the start someone from Pulte was always in contact keeping me updated on the construction which made me feel confident on my choice. The quality of my home exceeded my expectations and it was finished before the due date. I picked Pulte after looking a few other builders because of their workmanship, price, and the Pulte Team who works to made the process really smooth.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sales Rep

  • Robert D.
  • Verified Homebuyer
  • September 27, 2023
  • HENDERSON, NV

Jeremy our sales representative was very professional and attentive. He made the buying experience easy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 3

Great Home in Oak Creek

  • Anonymous
  • Verified Homebuyer
  • September 27, 2023
  • North Fort Myers, FL

Our Sales person was absolutely wonderful. She keep us updated on the entire process of the the home being built. Every 2 weeks we received a status update on the home from ground breaking to the week before closing. As always, there were a few issues upon closing but the crew was very professional and great to work with in getting the issues resolved. Overall, we are very happy with the build of the home.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Exceptional Experience With Del Webb Stone Creek Team

  • Paul F.
  • Verified Homebuyer
  • September 27, 2023
  • Ocala, FL

The entire process with a new home purchase at Del Webb Stone Creek (DWST) was an exceptional experience. The communication and support from the DWST Team was professional, personable and customer focused. The DWST Team were always timely in their follow up and follow through especially since I was physically 1300 miles from the new home site. The sales/marketing phase with Allen was the foundation of my purchase with knowledgeable and insightful explanations. The Design Studio Experience with Nicki was outstanding in choosing the interior decor. Gordon, my assigned Construction Manager, ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Class A experience

  • Artie J.
  • Verified Homebuyer
  • September 27, 2023
  • HENDERSON, NV

From selection to contract to build to delivery just a class A customer experience. Sales agent Sean was always available to answer questions on the overall process while Paul was always making sure I knew how the build was progressing. Great teamwork as Pulte really understands how to deliver exceptional customer service.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Tim, our construction manager, was terrific!

  • Douglas H.
  • Verified Homebuyer
  • September 27, 2023
  • Fuquay Varina, NC

Overall experience was good. Make sure you are fully committed to your choices because changes can be frustrating and expensive.

Total Score 4


Quality 5

Trustworthiness 3

Responsiveness 5

Good .... but not as great as we hoped

  • Steve B.
  • Verified Homebuyer
  • September 27, 2023
  • Parrish, FL

The house was build well but not great. Little details and finish left a lot to be desired. The process relies on and leaves too much of finishing touches to warranty which is a challenge for timely fixes AND an imposition on our time. We were firm with our punchless but numerous things still fell through the crack ... be persistent BEFORE closing to get things fixed.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

David was great

  • Sheena S.
  • Verified Homebuyer
  • September 27, 2023
  • Griffin, GA

Having a few small issues with hardware coming loose, and outlets not working in past two weeks

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Casa Bonita

  • Bonita G.
  • Verified Homebuyer
  • September 27, 2023
  • Fulshear, TX

Every aspect of dealing with Del Webb from lot choice to move in was terrific. The only detractors from an otherwise perfect experience were dealing with Pulte Mortgage and Pulte Insurance. I love my home.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

work

  • Robert D.
  • Verified Homebuyer
  • September 27, 2023
  • North Myrtle Beach, SC

Too long of a response to get things done...workmanship by contractors is just average... BIG DEAL IS NOT ENOUGH DISTANCE FROM ISLAND TO WALL WHERE TV GOES, MAKES GREAT ROOM TO CLUDDERED

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 4

Kyle

  • Krishna R.
  • Verified Homebuyer
  • September 27, 2023
  • Saint Cloud, FL

Very nice and professional. He is a wonderful person, and helps you wherever you need. I am very pleased to have him as a construction manager

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great amenities

  • Anonymous
  • Verified Homebuyer
  • September 27, 2023
  • North Myrtle Beach, SC

Well built solid home. Brand new and well appointed amenities. Friendly and knowledgeable staff. A lovely community. Glad we bought here!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

EXCEPTIONAL EXPERIENCE

  • John K.
  • Verified Homebuyer
  • September 27, 2023
  • Land O' Lakes, FL

Sales staff, site construction manager and clubhouse staff - the experience was unique and well orchestrated. Construction materials and build by Pulte is excellent as well as the follow-on services support they provide.

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5