Del Webb Reviews

Time frame of the build was long. Covid? Or all that was going on.

So far so good with my house no complaints.

Our general super was excellent and very responsive. The warranty team is the best I have ever experienced...and I have bought many builder homes over the years! The whole team holds vendors and subs feet to the fire until the punch list is complete!

Overall a very positive experience beginning with the sales team to the builder. Some minor details that have to be addressed are handled promptly by the service team. Love our new home and the community!

My husband and I had a brand new experience with building a new house. Jenna made the process for us seamless. She was always there with a smile and was prompt in answering all of our questions. Pulte has been amazing. Garrett and Harrison are so professional and attentive to the issues we had and have. We have never dealt with builders who truly care about the homeowners. We love living here. Thank you for everything.

I am brand new home owner , my experience is excited and excellent thank you.

We love our new home and the community is fantastic! Our construction manager James was very professional and kept up aware of all details along the way!

As expected in every respect.

Overall it was a very good experience. Loved that our sales consultant sent us weekly pictures of the building progress. The amenity center is taking much longer than originally thought but will no doubt be of the highest quality. Our construction managers were knowledgeable and fairly accessible to address our questions and concerns. The build quality process is thorough and very effective.

It was a great experience dealing with Del Webb in the whole process of purchasing my new home. Time frame to finish it was as expected, and all came out with all updates we requested.

From my initial visit until closing, the experience was fairly seamless. Pulte incorporates all facets of the process into one of their subsidiary companies. So, building, mortgage and insurance are under one umbrella. Representatives are friendly, professional and glad to work with you to meet your needs. The responsiveness after move in to issues is just adequate, not great. Overall I'm am very satisfies and happy with my new home.

Paul at sales was the best

Our construction manager Foster FaceTimed us weekly during the construction process which gave us peace of mind building a home long distance.

Pleased with every step except for one. I closed in August and zi still do not have keys for my home. The installer of the Doors (84 Lumber) has been totally incompetent and unprofessional. Dell/Webb should not use this Contractor - I will be hiring a Locksmith and sending the Bill to Dell/Webb for payment. This issue has caused us much stress. If we leave our home and there is a Power Failure we would be unable to get into our house

James, our construction manager kept us informed throughout the build……

Although we are pleased with our new home some of the comments expressed by other buyers with regards to the builder not following mandatory codes and specifically with regards to studs, Joist and rafters give me pause to confidence in structural integrity as we did not hire a licensed inspector during our walk through phases and final inspection. When I asked our superintendent if a licensed inspector was used during Pulte’s quality assurance inspection he stated no that they use their in-house capability. I am not saying that I do not have confidence in my home’s safety I am saying that the over quality of the structure gives me pause. I did not take exception to various paint spots on the vinyl flooring as Jacob took care of them and other minor nit noy items. I love my view and landscaping and overall layout of the home, the amenities incorporated in the community and location. ... More

Great experience with purchasing home. Great follow up for warranty work.

I would highly recommend Tim the builder and Jeff who sold me the home. They were both beyond outstanding , always willing to serve and help navigate me through the buying process as well as following up in a timely manner. As a healthcare practitioner in a demanding field especially at this given time in history these two went above and beyond to help make for a smooth buying transition and filled in the gaps when I was unable to do so. If it wasn’t for having an established relationship of trustworthiness and knowing that things would be taken care of in a timely manner I would have had to opt out of the buying process. On a personal note, to capitalize on it all ... the month prior to my scheduled closing date I experienced the sudden loss of an aging parent and shortly after was dx with the COVID- 19 virus. Thankfully speaking , these two professional individuals went above and beyond to extend a mile of empathy and willingness to help walk / see me through the final stage of the buying process to make for a successful closing in a timely manner. A big TEXAS Thank y’all for your superior customer service! My prayer is that others will find del Webb Union Park, Little Elm, Texas and be able to call it “home away from home” or perhaps their “forever home” until the next chapter of life what ever may be. God Bless to each and every one who takes the time to read this review. Best Wishes on your buying at Drl Webb Union Park! Dr. Deanna L. North Texas ... More

James was the salesman who managed the sale and oversaw the building process James was the contractor, and is the one we had the most contact during the process. Both men were responsive throughout the process, and always answered my questions. There still a few issues from the 30 day review period that have yet to be fixed, but other than that it was been a high quality experience.

From our tour of the models to moving in has been a great experience. Our construction manager Andrew was always reachable and was a great “hand holder” as I was a bit needy at times. (Ha) Moving is hard .. but we’re happy to have landed here!!!

Good quality build materials, finished quicker than expected, consciousness sales staff

We had a great experience with Scott, our salesperson. We continue to get a very quick response on any issues we have. We're very happy in our new neighborhood!

Steve Gurley, Darren McGuiness and team made our experience wonderful!!

Everything was great. Paint job is a little sloppy put we are in process of rectifying these issues. Holly and Jake went out of their way to keep us informed every step of the way.

James, our project manager and John in sales were absolutely fantastic. Very smart and aggressive at putting our lifelong plans into action. I consider them a friend.