Del Webb Reviews

how helpful and response on items was really quick

It was the first time I built a house. They made it easy

We have had a positive experience in our building process. Our sales consultant, Janet Moore, did a great job of helping us select our lot and providing information on available house plans. We knew that we could count on her to provide honest answers to whatever questions we had. We met with design consultants, electrical design, & construction superintendent. For the most part, it was a very positive experience. I would say that communication and updates we slow in coming at times. I think that with the amount of construction going on that individual attention was stretched thin at times. I am pleased that we were only 2 months late on our projected move in date. With the delay in materials, that is not bad. I will also say that Michael Byrne is doing a good job as our warranty person. He is addressing all of our post closing issues so far. ... More

From the office people to our construction team, everyone was professional, friendly, and a pleasure to work with! Special shout out to Josh and Zach!!!

My experience with Del Webb has been remarkable. The builder made me aware of the evolution of the construction every week and addressed my questions in a very professional way. The quality of the materials used to build the house has increased my faith and confidence in Del Webb. I have already advised my friends to contact Del Webb for their retirement homes.

Great experience with Del Webb

Overall we have been very pleased with our new home. Like all new construction, there have been a few issues - mostly minor- that have been or are in the process of being addressed. Del Webb has done a good job in managing the supply chain and covid related personnel issues which have tested all of us in these difficult times.

Could improve on craftsmanship quality

Pros: Trustworthy- they followed through on their word with several (minor) issues. Major, most important aspects of the home were done very well. Lots of extra touches and features beyond what I would have expected. Very helpful in explaining every step in the building process. Continually kept me updated. Cons: Paint quality is awful. Very unprofessional appliance sub-contractor. After a month in the home, still do not have the oven I paid for. Builder is doing their best to work it out.

All the people we had experience with locally here in Minnesota were outstanding. They responded immediately to our questions & needs. Great experience.

Matt our superintendent and Hannah our sales representative were excellent. Very easy process to home ownership

There were really no surprises through the entire process. The pricing estimated through each step stayed consistent with the actual cost.

All the people working on the home and with us were great!

Our Builder / Project Manager kept us informed through the entire process. Harrison always made himself available and followed up with answers to our questions.

We thought the quality of the Home we got through Pulte at Del Webb Bexley was Very good and the value of the home was excellent for the price that was paid. We have really enjoyed being in this community, and know that other homebuyers will enjoy it as well !

Very good communication. Time of completion was accurate.

Easy to buy a home with turn key services

It’s has been a very good experience.

No problems to report here

Sales and design teams were excellent and kept us up to date on progress of the build and access / options for supply issues due to Covid. Timeline was not changed. No delays.

Contractor was responsive but very busy with other homes.

you built me a beautiful home-thank you, but as I have been here over a month now, I see little things that need to be "handled" (paint drops on my rugs, cracks in the hardwood floor, shower door that keeps sliding open, etc). None are big deals and can be taken care of at a lower priority- but speaks to being a little sloppy which I did not expect based on the overall quality of the home.

The Del Webb team made building a home easy. We worked with Kit, our Sales Rep, who helped us understand the different models, available upgrades, lots and the overall build process. He spent quite a bit of time with us to make sure we felt comfortable with the community, our selections and the overall process. Once we purchased, Kit helped us document all of our upgrades so we were prepared to meet with Kristen, our design specialist. Kristen listened closely to what we were looking for in our new home. She asked good questions and made great suggestions when it came to colors, materials and functionality. The end result was a cohesive, beautifully designed and functional home. We loved having our own personal designer who was focused on our lifestyle. Once all of our upgrades were selected, we started the build process. Our build process took longer than anyone expected. Due to Covid, supply chain issues and staffing issues, it took just over 10 months from purchase to closing. Our first field manager kept us informed and sent regular updates. We were at the house every day and we’re able to catch any errors or concerns early. We were assigned a second field manager, Jake, part way through the build. Jake was amazing! He stayed on top of all the subs, knew all of our upgrades and worked through a detailed project plan to try and keep things moving. It was a tough year for builders because of COVID but we knew that Jake was doing everything in his power to get our home completed. Jake was a great partner throughout the build. He took time to answer questions and paid attention to all the small details. We knew we would have a high quality home because of him. We did hire an independent inspector and Jake made the recommended fixes. We expected some pushback but didn’t get any. They treated our inspector like a partner to make sure we were getting a quality home. We used Pulte Mortgage for our loan. They made the process easy. Luis and Max walked us through the process, gathered all the information and made the closing easy. We’ve been in our home for a month now and have brought a few warranty items to Amanda, our warranty rep. It’s been small things like a scratched window and the wrong toilet bowl handle. Amanda is quickly getting them resolved. My one suggestion is to make sure you’re checking on your home during the build. You will know it best and it’s easier to get things corrected if they’re caught early. It was a long process but the Del Webb team made it easy. We would definitely recommend building with them! ... More

our house was delivered on time. We are now proud to be owners. Prior to this, we would like to cite the exeptional process that were taken to expedite the sale i.e from scratch to Deeds Of Title and of course kudos to all of the people who helped us all the way.

Salesman was awesome. Enjoyed the experience. Very helpful. Always available to address my questions. Once I closed and moved in, I have found only a few issues in the build related to quality of installations. However, I am working with PulteDelWebb warranty manager to quickly get these issues resolved.