Del Webb Reviews

Representative responded to our requests sometimes the same day. Corrections were immediately made.

Great experience buying new del Webb home insan Antonio

We have had a great experience with Pulte. Starting with Lisa in sales, Janette in finance and Nate, as our amazing project manager, we couldn’t ask for anything more. Throughout our months long journey, they were always available to help and still available post close. Lisa, Janette and Nate get five stars!!!

We felt rushed through the initial stages and were told no changes could be made after initial meeting at the design stage. This is something that could have been explained better as the design choices were limited and training was being held during our design process. Our Site Building Manager was left to explain details that were left out by sales and design. We would have maybe made other choices. Our Site Building Manager was professional and courteous but was placed in an awkward situation.

I enjoyed the process of buying our new home. I was comfortable throughout the process and appreciated the regular updates.

Don't sign off till all repairs are done!

The beginning of my process was great, good communication, pre-sheetrock walk through good, regular updates. The final 45 days not so good. My builder representative did the surprise, it's ready early after telling me the house would be ready later for months. Then 2 days before closing wanted to push closing for a few minor things - all theatre! Do not close if you have even the smallest items outstanding, it's almost impossible to get them done after closing. Pulte may build a good house structurally but the finishing of the home & attention to details is of poor quality.

Fit, finish, and cleanliness left something to be desired.

The house has plenty of space, great illumination, and a modern style.

Are entire I make experience has beenl amazing. Our hats off to Carlos who has been Very helpful with a few minor issues Thank you to the whole team

We commend our informative construction manager Jacob. He sent pics and updates throughout the build. Design consultant Nikki was generous with her time and helped us in choosing our finishes. There are certain finishes that are not the same quality as what we saw in the model homes. The performance of the a/c system is poor coupled with inadequate insulation resulting in significant variation in temperature in some rooms. Ultimately you move here for the community so keep that in mind.

Any problems, questions or concerns were quickly addressed and resolved immediately. The quality of the work is reflected in the comments we receive from the after market contractors for the additional work we had done like ceiling fans and custom closets. They all were very impressed!

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The building process was very quick. Mortgage processing a little bit difficult. Closing agent a little bit difficult and not friendly. Sales person and building supervisor are extremely nice and help. I am giving 4 stars.

Sales rep was helpful, our design consultant was good and construction manager was great. Our issues were with the total inflexibility of Pulte ( would not offer insulation package for garage walls and doors, as an example or a ventilation window in garage, no refrigerator option) built 5 houses and Pulte quality is mediocre at best. Clean up was poor. The community got us here and you take what you get for housing.

There are issues with my new home everywhere you look! I'm disappointed in the poor quality of my house. If I had to do it over, and know what I know now, I would NEVER have built this house. Not happy at with what I would call, 'shoddy craftsmanship'.

Lance Jones and Spencer Fox did a great job!

We appreciate Andrew's follow-up to closing concerns and Bruce was a wonderful sales associate from beginning to end.

Windows and doors installations have significant opportunities to improve on. Having to come back to align, reinstall doors and windows is not efficient. Getting contractors back out is a struggle.

Project manager did an excellent job, communicated with us throughout the process.

Great construction foreman. Very responsive. Peter was great

DEL Webb seems to offer some Saks Fifth Avenue features in their homes, with a touch of Dollar General thrown in.. Some of the design features make absolutely no sense, and there is no flexibility to address these issues. Some subcontractors are excellent, others not so much. I would like to give a shout out to my PM, Steve, who did his best to make sure the work was done correctly. His communication and professionalism were very much appreciated. However, I now have warranty picking up the slack due to some of the subs substandard work. You have my contact information. If you want more details give me a call. ... More

We were pleased with the overall home buying experience. We were kept updated on the build progress of the house. Impressed with build quality.

Kyle was very good about getting back to us. He always sent us updates on Fridays. He is very hard working. He always was willing to go the extra mile for things To this date he stops by and asks how things are going.

The Del Webb people are friendly but it is difficult to get minor issues and repairs done in a timely manner.