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Del Webb Reviews

What Homeowners Have to Say About Del Webb.

Del Webb has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Del Webb 8983 homeowner reviews to learn why they are the right team to build your new home.

Del Webb

has 4 out of 5 stars in All Areas

8983 Reviews in All Areas

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 4

Value 3.9

Responsiveness 3.8

Customer Reviews

Reponse to issues

  • Anonymous
  • Verified HomeBuyer
  • November 30, 2021
  • San Antonio, TX

Austin and Nevo have been great at responding to our needs. During build, the weekly updates kept us up to date on the status of the build; particularly important for out of state buyers.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Professionalism.

  • Ismael D.
  • Verified HomeBuyer
  • November 30, 2021
  • OCALA, FL

We were blown away by how kind and courteous everyone was from our sales rep. to the on site project manager. They absolutely took the time to walk us through the entire process and answer every question we had (more times than I remember) until we were totally satisfied. Our Community is absolutely beautiful, well kept with tons of activities to keep you engaged. Our home is beautiful and we are very happy with our purchase.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Del Webb - A quality sturdy built home

  • Andrew H.
  • Verified HomeBuyer
  • November 25, 2021
  • Parrish, FL

A quality sturdy built home

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb - This home appears to be well built and the process was smooth

  • Nancy A.
  • Verified HomeBuyer
  • November 23, 2021
  • OCALA, FL

This home appears to be well built and the process was smooth

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 4

Del Webb - I love my new house!

  • Patricia D.
  • Verified HomeBuyer
  • November 23, 2021
  • Richmond, TX

I love my new house! Everyone that I worked was professional, friendly and responsive to all my requests.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

We would have liked to make some changes

  • Neil C.
  • Verified HomeBuyer
  • November 23, 2021
  • Land O' Lakes, FL

Very nice people to Deal with

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Quality

  • Anonymous
  • Verified HomeBuyer
  • November 23, 2021
  • San Antonio, TX

It's all about communication with any builder. Stay informed, don't hesitate to ask questions or express concerns...in as polite and friendly a manner as you'd expect yourself. And remember, no one is perfect. All that being said, Del Webb rose to the occasion each and every time! I would do this again with this builder!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Very organized and well executed

  • Carol S.
  • Verified HomeBuyer
  • November 23, 2021
  • Rancho Mirage, CA

Despite economic conditions and deadlines it all came together beautifully

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

Del Webb - Punch list items have not been corrected.

  • Sammy H.
  • Verified HomeBuyer
  • November 23, 2021
  • Summerville, SC

Punch list items have not been corrected.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

Del Webb - A well designed home and community

  • Eulogio M.
  • Verified HomeBuyer
  • November 23, 2021
  • Mesquite, NV

A well designed home and community

Total Score 5


Quality 4

Trustworthiness 5

Value 3

Responsiveness 5

Our building supervisor was fantastic!

  • John D.
  • Verified HomeBuyer
  • November 23, 2021
  • OCALA, FL

Phil, our building supervisor, went above and beyond our expectations. He sincerely cared about the construction and quality of our home. He was readily available to answer any questions we may have had; from beginning to end. Always kind and courteous, Phil made the building process very enjoyable.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Wonderful home design!

  • Katherine M.
  • Verified HomeBuyer
  • November 23, 2021
  • Fort Mill, SC

Lovely home! Some communication issues, plus still waiting for some follow up work to be completed. Great project manager, who has been very responsive.

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 4

Del Webb - Delays in materials, appliances, etc.

  • Eddie V.
  • Verified HomeBuyer
  • November 23, 2021
  • Buckeye, AZ

Delays in materials, appliances, etc., post Covid created challenges for all, however, Pulte, did their best. We are loving our home & the Sun City Festival community. Thank you.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Del Webb - Great field manager, answered questions, kept me informed throughout

  • Alice B.
  • Verified HomeBuyer
  • November 23, 2021
  • Myrtle Beach, SC

Great field manager, answered questions, kept me informed throughout process. Would suggest change to layout of kitchen cabinets, microwave. Put micro above range so that upper cabinet to right of dishwasher could be used for dishes.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Everyone was professional, the process went smoothly!

  • Darwin M.
  • Verified HomeBuyer
  • November 23, 2021
  • Buckeye, AZ

Pulte delivered exactly as the promised, included time to build!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

The builder we worked with was outstanding. He was very responsive to our questions and concerns.

  • Kenneth U.
  • Verified HomeBuyer
  • November 23, 2021
  • Griffin, GA

Harrison was extremely helpful explaining everything to us about the house. He was quick to respond to anything we found wrong or had a question about. It was a pleasure working with him.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

beautiful home

  • August P.
  • Verified HomeBuyer
  • November 23, 2021
  • Mesquite, NV

no refrigerator. I have not received the refrigerator that is supposed to be here. I have received no input on progress.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 1

Our sales rep, Liz, and our Pro Mgr, Kristen. (Dell WebbTrinity Falls)

  • Alvin S.
  • Verified HomeBuyer
  • November 09, 2021
  • McKinney, TX

Our experience was great thanks to Liz and Kristen -

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Great customer service by sales and project mgr.

  • David H.
  • Verified HomeBuyer
  • November 05, 2021
  • Mesquite, NV

Good experience overall with sales and build process.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Jimmy Spencer fixed our walls in the utility room when vender did not show up.

  • Preston T.
  • Verified HomeBuyer
  • November 03, 2021
  • Plainfield, IN

Got the job done even during Covid.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb - The whole process start to finish took only six months and it

  • Christine L.
  • Verified HomeBuyer
  • November 03, 2021
  • Fuquay Varina, NC

The whole process start to finish took only six months and it was a smooth transition. The sales people and our construction manager were attentive and very helpful, always quickly answering questions.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Builder overseer has a great personality and great attention to detail.

  • Shirley J.
  • Verified HomeBuyer
  • November 03, 2021
  • Griffin, GA

The Sales Consultant were well informed of all the models... has a great personality Loan Processors were very patient receiving the required information..

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Communication between builder and home owner

  • Robert S.
  • Verified HomeBuyer
  • November 03, 2021
  • Myrtle Beach, SC

With the issues surrounding Covid the builder stayed in close contact throughout the building process. Someone once told me that you can never build a perfect home but they got pretty close. Love our new home.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

professional

  • Mickey T.
  • Verified HomeBuyer
  • November 03, 2021
  • McKinney, TX

the best part was working with our building supervisor, Matt Brown.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Del Webb - Love the house!

  • Jong L.
  • Verified HomeBuyer
  • November 03, 2021
  • Florham Park, NJ

Love the house! Hope the club opens soon

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 3