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Del Webb Reviews

What Homeowners Have to Say About Del Webb.

Del Webb has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Del Webb 8323 homeowner reviews to learn why they are the right team to build your new home.

Del Webb

has 4 out of 5 stars in All Areas

8323 Reviews in All Areas

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 4

Value 3.9

Responsiveness 3.8

Customer Reviews

2nd time around

  • Franklin W.
  • Verified HomeBuyer
  • June 30, 2020
  • OCALA, FL

This is the second Del Webb community that we have lived in and feel we will enjoy this one as much as the first.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Generally pleased with purchase

  • Wayne H.
  • Verified HomeBuyer
  • June 30, 2020
  • Lakewood Ranch, FL

Build quality is very good and support from the builder has been good as well.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb - Sales team was wonderful.

  • Frank B.
  • Verified HomeBuyer
  • June 30, 2020
  • Wilmington, NC

Sales team was wonderful. Respond to all questions and concerns immediately, and a pleasure to work with. Some issues at closing with getting all work completed. Still waiting to get a few issues resolved

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 4

Dell Webb new house review

  • Chad D.
  • Verified HomeBuyer
  • June 23, 2020
  • Richmond, TX

Overall a very positive experience purchasing our new house in Dell Webb.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great Company and terific people to work with

  • Matthew S.
  • Verified HomeBuyer
  • June 16, 2020
  • Wake Forest, NC

Brand new house while I thought there would be nothing to fix afterwards Pulte/Del Webb set our expectations well. The little things that needed to get fixed were all fixed promptly and expeditiously with attention to the COVID rules and keeping us and the folks doing the work safe. Profesional to a "T"

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Satisfied DelWebb Homebuyer For 2nd Time

  • Harry S.
  • Verified HomeBuyer
  • June 10, 2020
  • Griffin, GA

Our 1st DelWebb home be built and our experience was awesome! Our Field Manager was the best! Our 2nd DelWebb home was an inventory house, we knew nothing could be changed and we were satisfied with 95% of the choices which had been made by the sales team. When considering an inventory home, pay special attention to all the outlets and plugs, some folks are not tech saavy. Always pay the extra for irrigation, well worth it! Be sure the sod is watered from the start or there will be many weeds to contend with. The 4 ft extension on the garage is also well worth the price! The pull out drawers ...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Very happy

  • Rocky F.
  • Verified HomeBuyer
  • June 10, 2020
  • Richmond, TX

I am very happy with my new house. Bryan has been quick to take care of the few little problems that we found.

Del Webb responded:
We are so sorry you have had a frustrating time getting your issues corrected but thank you for taking the time to leave a review. We would like to learn more so we can assist accordingly and would appreciate if you could email customersupport@pultegroup.com so our team can be in touch. ^Abby delwebb

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb - The buying process was easy from start through close.

  • Jeffrey D.
  • Verified HomeBuyer
  • June 07, 2020
  • Land O' Lakes, FL

The buying process was easy from start through close. Everyone was very professional and responsive throughout.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Satisfied

  • Robert C.
  • Verified HomeBuyer
  • June 02, 2020
  • Port Saint Lucie, FL

We are enjoying our new Del Webb home and the community. Everyone involved with our purchase and follow-up are true professionals! Thank You

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Del Webb Review

  • James F.
  • Verified HomeBuyer
  • June 02, 2020
  • Aubrey, TX

The folks we worked with from sales, design center and field managers were excellent. The only issue is with the landscaping. The sod is laid down poorly,..it’s not rolled, so the yard is uneven and lumpy. Also, the intersection at our street corner by our house Is not sodded at all, and has tall wild weeds growing. I can’t understand why, with all the Del Webb employees in the neighborhood, that this has not been taken care of.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Only 1 issue after 3 months.

  • Gerald K.
  • Verified HomeBuyer
  • June 02, 2020
  • OCALA, FL

The only issue we have currently is our laminate floors. Nevertheless, when we notified the warranty dept, they responded immediately for an appointment this week to discuss. Value is excellent especially given the size of the comes and fewer more "Up-grades" to hike the price. So many things are included in the basic price you have money left to "splurge" on a few of them! All of the people we have worked with since last September have my excellent rating for their trustworthiness from our salesperson to our field manager. Responsiveness to issues is a problem right now due to Covid-19 ...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Good build experience

  • Anonymous
  • Verified HomeBuyer
  • June 02, 2020
  • Richmond, TX

Good sales and build experience. Choice of options is limited and really adds to the price considerably--a bit of a surprise! Quality of some details--paint, wood trim--not up to the quality of the overall house. Overall great home!!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb New GA Home Build

  • Anonymous
  • Verified HomeBuyer
  • May 30, 2020
  • Hoschton, GA

We built this home while we lived out of state. We had challenges with the first building manager keeping in touch and felt frustrated and uninformed but Del Webb reassigned us and the experience completely changed. The second manager assigned was great, friendly, knowledgeable and very responsive. He took over right at the point our framing was completed, he spoke with us weekly, providing pictures and details on the next steps. We love the area, the floor plan and efficiency of our home. We have always built custom homes, this experience was different. The finish work is good but ...

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

New Homeowners

  • Thomas A.
  • Verified HomeBuyer
  • May 29, 2020
  • Lakewood Ranch, FL

The sales team was helpful in offering alternatives in lot selections as well house upgrades. They were not afraid to provide insight on any questions we may have had. We had our house inspected prior to closing and nothing mechanical or structural was found. Cosmetically there were thing that we identified and are expecting to talk to the supervisor that takes care of after sale issues next week.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Del Webb - nice homes with pleasant layout

  • Heidy R.
  • Verified HomeBuyer
  • May 28, 2020
  • Estero, FL

nice homes with pleasant layout

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 3

Love Del Webb

  • Shirley D.
  • Verified HomeBuyer
  • May 28, 2020
  • Ladera Ranch, CA

We moved to one of the Del Webb homes because we wanted to downsize. We sold our old home and with only about 30 days until we had to move out, we thought we would have to rent interim housing until we could close escrow on our Del Webb home. Betty in the Alma sales office assured me that we could close escrow in time to move straight to our new home. She was awesome along with all the other Del Webb people in the finance and escrow divisions. The escrow was seamless and quick. Betty and Gary, the construction superintendent, worked with me every step of the way to coordinate hookup of ...

Del Webb responded:
We are so happy to hear that our team made your experience smooth and positive. We love that you are enjoying your new community and we wish you many more years of happiness. ^Abby delwebb

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Love my Home!

  • Debra W.
  • Verified HomeBuyer
  • May 28, 2020
  • Summerville, SC

The layout is exactly what I needed.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Pleased with the process

  • Anonymous
  • Verified HomeBuyer
  • May 27, 2020
  • Mesquite, NV

We are very pleased with the entire process.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Southern Springs

  • Philip M.
  • Verified HomeBuyer
  • May 27, 2020
  • Spring Hill, TN

Our construction Mgr was very helpful. There are many points to cover and he did a great job but realistically some things you will not find until you live in the house. They have been great about a response to correct if fix problems.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Happily pleased

  • Kathy M.
  • Verified HomeBuyer
  • May 27, 2020
  • Wake Forest, NC

We were very pleased with the sales and design staff who were very attentive to our needs. I had submitted a review of our builder who met our expectations and beyond. Our only disappointment has been the lawn. We have had at least 20 bad squares and some low spots that retain the water when it rains and killing the grass. We are awaiting this to be addressed.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Pleased

  • Anonymous
  • Verified HomeBuyer
  • May 27, 2020
  • Myrtle Beach, SC

Take advantage of on site visits during the building process to see the development of your home!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

So Happy!

  • Margaret M.
  • Verified HomeBuyer
  • May 27, 2020
  • Davenport, FL

We love our new home and are very pleased with the way it looks - inside and out. We will be glad to get all of the amenities open and begin to enjoy those as well.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Everyday is vacation at Tidewater

  • Jeana F.
  • Verified HomeBuyer
  • May 27, 2020
  • Estero, FL

We were impressed how we were kept updates throughout the building process. We purchased out of state and were not disappointed with the completed home. Truly was a “Celebration “!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb - Love my new house, quality building and style.

  • Joan Z.
  • Verified HomeBuyer
  • May 27, 2020
  • Fort Mill, SC

Love my new house, quality building and style. Closed during COVID and didn’t get good support after moving in.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

Great house-poor sales experience

  • Barbara H.
  • Verified HomeBuyer
  • May 26, 2020
  • The Woodlands, TX

The construction teams have been excellent and worked hard to assure all was done well. The community is well kept. I am very glad I bought here. The only negative experience was the buying process which was difficult because I couldn't get answers to my questions and I felt that I was begging to buy a house here.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5