Del Webb Reviews

Happy to be home!!

The experience from the beginning to the end was a seamless process. From the application there were professionals along the way to ensure decisions were being made about what to do next from the loan process to homeowners' insurance. At the end the builder ensured that I had all information needed to contract utilities etc. He also ensured I knew how the home warranty worked.

We had a great experience working with Jay S. in the Sales Office. We were buying the unit while living in another Del Webb community in Southern California and Jay followed through on our many questions. Since moving in, we've had normal new construction items that have needed to be addressed and Gary L. and Joe R. have been very responsive in resolving all issues. We are in the 4th of 14 buildings to be built here. Building 5 is well underway and the footings for Building 6 are going in now. When complete, there will be 700 units (with far greater than 1,000 residents) and our only fear is that the pool at the clubhouse is way too small for when the complex will be complete. Additionally, the one tennis court and two pickleball courts that will eventually be built will not be enough to accommodate so many active adults. It would be great if Pulte would add an additional pool and more pickleball courts at their expense to truly make this a world-class establishment. ... More

From start to finish, Jerry (sales) helped us with all of our questions and guided us through the process. He also sent us weekly pictures and updates since we were out of state. Although we had three different project managers, Roby helped us through all the final closing, inspections, and last minute repairs. Overall we had a great experience and closed within the time frame that was given to us

My experience with my new Del Webb Southern Springs home has been very good. Keith, in the sales office was knowledgeable and addressed every issue in a timely and professional manner. He followed through on all requests and even went above and beyond. My project manager, TJ was exceptional. Probably one of the best experiences in the homebuilding process I had ever had. His attention to detail and his communication skills were stellar. As with any new home, there are always issues to contend with, but I will say Pulte has been incredibly responsive. I would recommend buying and living in Southern Springs. ... More

Our home was completed in time as promised. Minor problems have been identified with schedules provided for repair/replacement. We are very happy with the response from Pulte and look forward to a long satisfied relationship.

Overall, everything went smoothly. The finish of the home was delayed a couple of months due to supply issues but that is happening everywhere. The house is beautiful and the construction manager had great attention to detail. I haven't actually moved in yet so I don't know if I missed anything on my inspection but so far, so goood.

the entire process was simple

Condo buying experience was simple. I was shown a few models and selected one. I gave a 10% deposit and a few weeks later chose various options and upgrades at the design center. A very painless process.

David, my builder was outstanding. However, the subcontractors are not. I had appointments with 3 subcontractors. Two no showed, no called. The one who showed up made the situation worse and will need to come back. If they cared about the job, they would have done it correctly to begin with.

Overall.... we had a good experience and grateful to be here!

The purchase, design center, walk through process, closing operations were all top notch. We were very pleased with everything except the house took too long to build.

Basically the house is sound and well built. Materials used are really low end, particle board siding rather than Hardy Plank, all interior trim is paper composite rather than wood, paint cheapest that can be purchased

I never built a home before, the thought of it was too daunting but DelWebb made the process easy and the end result is great! Everyone was easy to work with and EXTREMELY responsive to our inquiries and requests. I think the price of the home was inflated but the whole real estate market is same. The final price with the upgrades we chose was a bit more than we expected but we knowingly made upgrade choices based on what we like and the final product is a very good looking home.

Our sales experience was excellent. We choose to use Pulte's infrastructure all they way. Took out all of the stress of talking to lenders, insurance folks, etc. Everyone was professional. Well oiled system! Our on-site construction manager is EXCELLENT.

I have worked with a lot of new construction in my real estate career so I have some experience with the build process. When having our home built our salesperson Samantha and our Construction supervisor Steve both went above and beyond our expectations. They addressed any issues in a timely manner and were extremely cooperative with all of our independent inspectors.

From the moment we entered the sales office to the closing day (and beyond) a comfortable experience

It has been a very positive experience

All members of the build team, thd sales person, deorator and project manager were always present for assistance and information

Our salesperson and our project manager were the best

Michele M. & John F. We’re both fabulous! I could not have asked for better

It took a while to finally move into our new home, but the wait was worth it. Our construction supervisor JL kept us informed on the progress and handled all of our concerns. Our sales representative Jocelyn took care of all the paperwork issues and was really pleasant to work with. We love our new home.

Ian was an amazing salesperson. Professional and responsive. Jamie was an excellent construction manager. Very thorough. I loved the design suggestions from Prya.

The young man, Hesham, who did the walk throughs with me was fantastic. He made sure that everything I mentioned as needing to be fixed was completed asap. Even after I moved in whenever I had a question I called him and he was right there to help.

As is the case in any large purchase, there are issues that come up. The resolution of these issues is what differentiates Pulte from the rest of the pack. I was very impressed by Madina's commitment to resolve and advocate on our behalf to work out a solution that was mutually beneficial to both parties. In addition, there were supply chain issues with our floor and we needed to change the floor. Another floor was chosen and even though the new floor was an upgrade and more expensive, we were not charged the difference. Pulte is a company that demonstrates appreciation of its customers! This is very rare today... ... More