Del Webb Reviews

Sales staff is great and the construction process until the end was great However near the end things get sloppy and do not get taken care of as promised

Overall it was a avg experience There were things that we would of liked to do but they were not a option..we did see alot of waste going in the dumpsters during every home build. With the cost of lumber we were amazed! Since this is a new community and we are at the begining of the build hopefully it will reach the standards of other del webb communities..this is our 2nd del webb home. Thank You

Buying a new Del Webb home was a very pleasing experience. The sales staff at the sales office were friendly and very knowledgable of not only the build on the home, but also the Del Webb Tradition community as well as the surrounding community. Couldn't have asked for a better home buying experience, which can always be stressful.

Great experience at first. Then my rep became standoffish, sarcastic and then condescending until I put a stop to it. After that it was one broken promise after another. I put my foot down, raised my voice and finally got most of the work done. There is still a lot more to do. The quality of workmanship is a thing of the past. You have to stay on top of these people in order to get the work done correctly.

Take time to read the papers given to you at closing, they do give you all the information you need.

Flooring was defective before we moved in. Even though we've been visited by a 'flooring services manager', and a rep from the flooring provider, the response has not been very quick. We've been in for over a month and the problem is still not resolved.

Having built several custom homes during the past thirty years, this was not a wonderful experience for us. Mel was great with the initial lot selection and home buying experience. Shannon was almost a disaster as the design consultant, making unapproved changes based on what SHE thought looked better. Things were dragging until Craig took over as construction manager, and then the change was amazing. He paid attention to detail and continued to assist even after closing. In our first month we have filed warranty claims for electrical, irrigation installed outside the survey, plumbing, and countertops, and electrical has failed to complete their work. We have an issue with the drywall, but Austin asked us to wait 11 months before filing a warranty claim because we would probably experience more drywall issues in that time. ... More

dell webb keep changing the closing date ,which cost my wife and I thousands without any type of refund.we were not happy

The communication during the building process was excellent. Once we moved in any issues were quickly resolved; however, the quality of some of the work was not that good. The driveway has several areas of spilled paint, the caulking inside is sloppy in many areas and some of the locks were not installed properly.

Bought a "spec" home, so didn't get to choose any of the features, but love my new home! Would have preferred a few things different, but the house is comfortable and beautiful. Small repairs were handled quickly by the friendly and helpful warranty guy. Living in Sun City is wonderful!

We are very happy with our home and the experience. Carlos was a great project manager, he kept us informed and he quickly addressed any issues.

The Estate series home which we had built at Del Webb Trinity Falls has good bones (a well engineered foundation, good framing, plumbing and electrical). The fit and finish work on our new home met our expectations.

Warranty after closing not the best.

I would recommend not closing until walkthrough issues are taken care of.

Hi I thought my building mgr jack purvis was excellent and a asset to your company

We’ve had a wonderful experience in buying our Del Webb home at Lake Las Vegas! Our professional sales manager is Sean and he walked us through every scenario we’ve experienced! Sean is friendly and professional to work with, we’re lucky to have him on our team. Our Construction Manager Paul is equally as helpful, very professional and nice. We received an update and photo of our new home weekly as it was being built. This is our retirement home and we have a beautiful future looking forward to living in this great community!

It has been a very interesting experience in a great way. They were always informative about the process of your home. The project managers try to keep up with your needs when possible. Overall on a scale of one to ten I give it a 9.

Robert , the craftsmanship and quality of the interior and exterior of the home we found to be far superior than other builders. The fact that it is a mega planned community makes it even more desirable for my wife and I. But they've always said the devil is in the details.

The HOA increased monthly dues w/o notifying prospective buyers. changed rules to home ownership and contract. pulte did not finish courtyard created additional expenses. When buying into community have about $20K available for landscaping and other costs. the hoa rules now require homeowners to have landscaping installed 90 days after move in\-a change from original hoa rules sent to me upon contracting that stated plans must be submitted 90 days after move in. The buying process was easy.

I knew that Pulte used some less expensive materials and equipment in order to reduce the cost of their homes, but I was disappointed to find out that the workmanship was far below the standards that I experienced in other homes that I had purchased. This was compounded by inadequarte quality control and supervision.

From start to finish was a great experience! My wife and I are totally satisfied with our new Del Webb home.

everytime we asked for help they never called us back.

Our home buying experience went smoothly. Brent, the construction manager, was especially very helpful and helped to expedite our closing. We are in the process of moving in but really look forward to the activities in the community and enjoying our new home.

Make sure everything is to your liking by the time you move in. one grows old and cold quickly after they have your money

Very disappointed in the quality of the work done in our new home. Chipped tiles, drywall sloppiness, floors have layer of drywall dust embedded due to not being covered, paint splotches everywhere. The cleaning crew did a terrible job of cleaning prior to us moving in. The entire experience was very disappointing. So much so I told a friend not to build with Pulte after our experience.