Skip main navigation

Del Webb Reviews

What Homeowners Have to Say About Del Webb.

Del Webb has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Del Webb 9035 homeowner reviews to learn why they are the right team to build your new home.

Del Webb

has 4 out of 5 stars in All Areas

9035 Reviews in All Areas

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 4

Value 3.9

Responsiveness 3.8

Customer Reviews

Del Webb - Overall a great experience.

  • Craig H.
  • Verified HomeBuyer
  • April 08, 2021
  • Rancho Mirage, CA

Overall a great experience. High point was the house is great. Low point I bought the solar panels and it has been a complete nightmare. Tesla originally said 1-2 weeks after docs received. Going on 6 weeks. No closer now than when I first moved in. Sours a lot of the experience.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Our sales rep and our construction supervisor

  • Thor S.
  • Verified HomeBuyer
  • April 08, 2021
  • FLORENCE, AZ

Homes are a great value and community is fantastic. However, the quality of the materials and workmanship is sub standard. There is an apparent lack of pride in workmanship.

Total Score 5


Quality 1

Trustworthiness 5

Value 5

Responsiveness 5

Attention to detail and project timelines even during pandemic

  • Ronald P.
  • Verified HomeBuyer
  • March 13, 2021
  • Saint Cloud, FL

Excellent sales professional and project manager

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb - As a first time builder, I was very happy with the experience.

  • Karen M.
  • Verified HomeBuyer
  • March 11, 2021
  • Fishers, IN

As a first time builder, I was very happy with the experience.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Del Webb made it easy to build remotely

  • David H.
  • Verified HomeBuyer
  • March 11, 2021
  • Buckeye, AZ

Del Webb made the process easy for us as we were building during covid and not able to be onsite often. Nick F. our construction manager and Elaine R. our Sales person were outstanding and helped to make the experience fun; their follow up was exceptional. We're only into the home now for 2 months so we'll see how well he warranty and follow up works in the future but so far we are very happy with the process.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Del Webb - The Sales Associate and the Field Managers were responsive, friendly,

  • Alan S.
  • Verified HomeBuyer
  • March 11, 2021
  • Georgetown, TX

The Sales Associate and the Field Managers were responsive, friendly, and efficient

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

I was promised a refrigerator which i did not receive still waiting.

  • Linda P.
  • Verified HomeBuyer
  • March 11, 2021
  • OCALA, FL

Great price would buy again .

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

The fast response to any of our questions and the willingness to be there anytime to help us.

  • David P.
  • Verified HomeBuyer
  • March 08, 2021
  • Buckeye, AZ

The overall experience was great. Our salesmen was always available at providing information if we needed it along the the Interior design office. Everyone kept us informed as to what was happening next and gave excellent guidance. Our Project Manager went over and above communicating with us the stages the house was in and always contacted us if we needed anything.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Del Webb - Beautiful home for price and concept.

  • Anonymous
  • Verified HomeBuyer
  • March 06, 2021
  • Griffin, GA

Beautiful home for price and concept.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

The construction supervisor was responsible for the 5 star rating. Great follow through.

  • Susan R.
  • Verified HomeBuyer
  • March 04, 2021
  • Florham Park, NJ

I am disappointed with the quality of the kitchen sink and stovetop even with the upgraded package.

Total Score 5


Quality 4

Trustworthiness 5

Value 3

Responsiveness 5

The home was done in the time frame and was clean and ready to move in.

  • Beverly C.
  • Verified HomeBuyer
  • March 03, 2021
  • OCALA, FL

This is the second home we built with Pulte. This hone is for our daughter who has special needs. Our sales rep helped us thru the changes like pocket doors and wider Doorways. The changes were very affordable. Our management coordinator went Above and beyond to make sure all issues were taken care of.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Very responsive and seemed to really care about our experience and quality of home.

  • Jan A.
  • Verified HomeBuyer
  • March 03, 2021
  • Lakewood Ranch, FL

From the start everyone we dealt with at Del Webb and Pulte were very helpful and professional. This home is the 6th house I have built over my lifetime. Without question the best home building experience we have ever had. Now that our house is built we love it. We had a couple small problems that were dealt with immediately. I would highly recommend this neighborhood and this company.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Working with our sales representative, Bill

  • Doug S.
  • Verified HomeBuyer
  • March 03, 2021
  • FLORENCE, AZ

Time frame for build takes about 7 months, so be patient it will all be worth it.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Showing care for our individual concerns and needs.

  • Elda C.
  • Verified HomeBuyer
  • March 03, 2021
  • SAN ANTONIO, TX

Jennifer was great about interacting with us. When the home was being built we lived out of state so our adult children over saw everything about the build and Jennifer made sure we were all,on the same page. BTW our kids did a stellar job! We love our home! ♥️

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Del Webb - It was a good experience and the company met all the deadlines.

  • Donna W.
  • Verified HomeBuyer
  • March 03, 2021
  • Plainfield, IN

It was a good experience and the company met all the deadlines. The only challenge that I have had is that the electric company placed the electric line through the sewer line. The result was that the home flooded when I ran the dishwasher, washer and shower together. The company response was immediate and thorough. Currently in the repair process and pulte has paid for everything and promised to make my home exactly as it was when I moved in.

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

Del Webb - My first home-building experience went very well.

  • Debra P.
  • Verified HomeBuyer
  • March 03, 2021
  • Georgetown, TX

My first home-building experience went very well. The construction manager kept me informed, since I was 1500 miles away. I only wish there had been pictures of the various stages of construction, but that's just me. However, once I had signed for the house, the service request process is incredibly unresponsive and slow.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 2

Del Webb - While teh overall experience was great we did experience with

  • Totolo-Banach F.
  • Verified HomeBuyer
  • March 03, 2021
  • FLORENCE, AZ

While teh overall experience was great we did experience with some very poor workmanship with the pastering of the drywall. Throughout the home is was evident that who ever performed the wall finishing SKIP TROROWELING TECHINQUE was Terrible. This was pointed out to our field supervisor who took immediate action to refinhish the poor workmanship. Naturaly there were other issues which we considered minor compared to what I just mentioned. In summary the issue has been corrected.

Total Score 5


Quality 3

Trustworthiness 4

Value 4

Responsiveness 5

Yes, even enjoyable.

  • Roni S.
  • Verified HomeBuyer
  • March 03, 2021
  • Florham Park, NJ

Del Webb is a great company primarily because of the great people it employs. Brian Pascal the construction manager who worked with us illustrates the professionalism, competence and dedication that comprise the workforce at Del Webb. It is people like him that make the home building experience stress free, exciting and yes even enjoyable.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Virtual build.

  • Kenroy E.
  • Verified HomeBuyer
  • March 03, 2021
  • OCALA, FL

Imagine buying an home and physically not seeing it until final week before closing, only pictures from base to completion with bi-weekly updates and depending trusting agent, designer and project manager. Delwebb Pulte did it great, pictures helped, but the WOW being there in person makes trusting people involved great. Also completion was on scheduled as promised.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Del Webb - Could use more upgraded trim and doors!

  • Anonymous
  • Verified HomeBuyer
  • March 03, 2021
  • Fort Mill, SC

Could use more upgraded trim and doors! Trim painting not done well at all more detail to painting

Total Score 5


Quality 4

Trustworthiness 4

Value 3

Responsiveness 5

Del Webb - The overall experience was great.

  • Anonymous
  • Verified HomeBuyer
  • February 17, 2021
  • Corcoran, MN

The overall experience was great. However, the quality of materials, such as windows, and workmanship (crooked walls) is subpar.

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb - Our builder, Dennis, was very knowledgeable and great to work

  • Larry K.
  • Verified HomeBuyer
  • February 12, 2021
  • The Woodlands, TX

Our builder, Dennis, was very knowledgeable and great to work with.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb - The people we worked with really care about getting this done

  • Robert S.
  • Verified HomeBuyer
  • February 05, 2021
  • Lakewood Ranch, FL

The people we worked with really care about getting this done right the first time.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

We appreciated quick responses to our questions and concerns

  • Ancel B.
  • Verified HomeBuyer
  • February 05, 2021
  • The Woodlands, TX

We are enjoying our new home, appreciate the workmanship but wish there could have been a little more flexibility in cupboard placement.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb - Community amenities were the primary attraction.

  • Anonymous
  • Verified HomeBuyer
  • February 04, 2021
  • Wake Forest, NC

Community amenities were the primary attraction.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5