Del Webb Reviews

We had a good experience. You need to be involved and check on your home often. Do your research and know what you want. Visit the models and meet some of your neighbors.

Most everyone that we worked with was excellent and very responsive. The process of selecting, designing, building and closing went very smoothly.

The project manager on our home as well as the salesperson were the most responsive, concerned, knowledgeable and courteous team we have every come across in building a new home (This is our 5th new construction home).

Excellent, responsive and very quick customer service. I was pleased all through the entire home build!!

The quality of the homes is excellent. However, base prices advertised are a long way from end price. Upgrades are costly.

Wonderful company to buy from --- great sales, service and design!

The pre-sales, mortgage and closing process was mostly seamless, but now that I am moved in, it is quite difficult to get needed repairs prioritized and scheduled. I would like to see better leadership/follow-up from the Pulte team instead of leaving me to deal with contractors directly.

Quality build, impressed so far with their customer service as well. Issues immediately addressed.

Good experience, few problems.

So far all seems okay . We had a. Good experience with our builder

The home is extremely well built, insulated and great insulating windows and patio doors.

We are happy with our Del Webb home and with the community My only two comments would be that they don't allow enough options for people willing to pay for them, and it would save them money to do so. They also wouldn't allow us to do some things until after closing that they later allowed people n our same village to do before closing, saving them a lot of hassle - and we are still trying to get it taken care of!

Realize that some of the responses have been slow due to Covid-19

This is the second Del Webb community that we have lived in and feel we will enjoy this one as much as the first.

Build quality is very good and support from the builder has been good as well.

Sales team was wonderful. Respond to all questions and concerns immediately, and a pleasure to work with. Some issues at closing with getting all work completed. Still waiting to get a few issues resolved

Overall a very positive experience purchasing our new house in Dell Webb.

Brand new house while I thought there would be nothing to fix afterwards Pulte/Del Webb set our expectations well. The little things that needed to get fixed were all fixed promptly and expeditiously with attention to the COVID rules and keeping us and the folks doing the work safe. Profesional to a "T"

Our 1st DelWebb home be built and our experience was awesome! Our Field Manager was the best! Our 2nd DelWebb home was an inventory house, we knew nothing could be changed and we were satisfied with 95% of the choices which had been made by the sales team. When considering an inventory home, pay special attention to all the outlets and plugs, some folks are not tech saavy. Always pay the extra for irrigation, well worth it! Be sure the sod is watered from the start or there will be many weeds to contend with. The 4 ft extension on the garage is also well worth the price! The pull out drawers in kitchen are well worth the price! Also under cabinet lighting is very helpful. We returned to DelWebb to be with folks our age and the amenities in place! Too many positives to mention! We love it here and came back! ... More

I am very happy with my new house. Bryan has been quick to take care of the few little problems that we found.

The buying process was easy from start through close. Everyone was very professional and responsive throughout.

We are enjoying our new Del Webb home and the community. Everyone involved with our purchase and follow-up are true professionals! Thank You

The folks we worked with from sales, design center and field managers were excellent. The only issue is with the landscaping. The sod is laid down poorly,..it’s not rolled, so the yard is uneven and lumpy. Also, the intersection at our street corner by our house Is not sodded at all, and has tall wild weeds growing. I can’t understand why, with all the Del Webb employees in the neighborhood, that this has not been taken care of.

The only issue we have currently is our laminate floors. Nevertheless, when we notified the warranty dept, they responded immediately for an appointment this week to discuss. Value is excellent especially given the size of the comes and fewer more "Up-grades" to hike the price. So many things are included in the basic price you have money left to "splurge" on a few of them! All of the people we have worked with since last September have my excellent rating for their trustworthiness from our salesperson to our field manager. Responsiveness to issues is a problem right now due to Covid-19 and workers are not allowed in your homes except for emergencies. We do have a few small ones which were on our "punch list" but didn't have time to get it taken care of before the shutdown. During the building process however, they were immediately responsive to any issues, questions or difficulties we had with any of the building issues. ... More

Good sales and build experience. Choice of options is limited and really adds to the price considerably--a bit of a surprise! Quality of some details--paint, wood trim--not up to the quality of the overall house. Overall great home!!